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You must always remind yourself that this is mexico, this is tijuana and it is relatively a very inexpensive room. Only 2 channels are in English , water pressure is light and Luke warm. Beds are firm and comfortable. Good pillows. Clean. Can't beat it...More
1 Thank cannonater
Response from Baja Inn H, Director General at Hacienda del RioResponded 20 January 2017
Thank you very much for your comments, for Baja Inn hotels it is a pleasure to offer our services, it is our main motivation to make your stay a pleasant one.
I offer you an apology if you had any inconvenience due to...More
Very good hotel and very helpful customer service.The interior of the room was amazing and it was very comfortable. We would definitely stay with them again. If you need a taxi, they are more than willing to help and make sure you are well taken...More
Thank David D
Response from Baja Inn H, Director General at Hacienda del RioResponded 2 January 2017
Dear David D
Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to have the opportunity to have you with us again soon.
Nice and spacious clean rooms and very welcoming front desk and bell men. They have good security makes you feel safe. They have a lot of business and family travelers that stay. We would definitely stay again!
Thank efrain m
Response from Baja Inn H, Director General at Hacienda del RioResponded 23 November 2016
thanks for your comments
we hope you comeback soon to stay with us again.
We booked two rooms for customers of ours. They gave our customers very hard time at check in. The last one even though she arrived at 1 am in the morning decided to go to another hotel. We booked the hotel thru a third party....More
Thank Jose H
Response from Baja Inn H, Director General at Hacienda del RioResponded 19 November 2016
Thank you for your feedback. I apologize for any inconvenience that you had, our mission is to provide the best service and quality to our guest, your detailed comments are appreciated and help us to improve our service. we hope to have the oportunity to...More
There is ZERO customer service. They are perfectly fine making you wait, I had to wait over 40 minutes to get a room after having paid for it! They are unprofessional, unfriendly and I would not stay ever again. There are other hotels in the...More
Thank Jose D
Response from Baja Inn H, Director General at Hacienda del RioResponded 15 November 2016
thank you for your feedback, I apologize for any inconvenience that you had during your check in. Our mission is to provide a good service, and we dont want you to have a bad image of our service.
We hope to have the opportunity to...More
US$77 - US$87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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