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Tijuana Marriott Hotel

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Tijuana Marriott Hotel
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536 Reviews from our TripAdvisor Community

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There are newer reviews for Tijuana Marriott Hotel
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Showing 415: English reviews
Hamilton, Canada
Reviewed 20 March 2016

We received top notch service at this hotel. Room was very large, beds were very comfortable and each person we encountered provided excellent customer service. I don't think I opened a door for myself the whole time we were there. WIFI wasn't the greatest, had a hard time getting service. Pool area was lovely and very relaxing. Restaurant was nice...

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Helpful?
Thank cuddlycupid
Ricardo L, chieff Concierge at Tijuana Marriott Hotel, responded to this review

Hello Cuddlycupid thanks for staying at Marriott Tijuana , and for letting us know about your stay , we are improving on various áreas , thanks for the imput , hope to have you back son .

Reviewed 19 March 2016 via mobile

Rooms are very nice and comfortable. Staff is excellent. They are very attentive and pleasant. They make sure that your every need is taken care of. The hotel restaurant service was great and food was delicious. Breakfast buffet had a big selection of delicious food and presentation was good.

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Helpful?
Thank Julie S
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

hello Julie thanks for letting us know about your stay here at Marriott Tijuana , hope to have you back soon .

Reviewed 15 March 2016 via mobile

I was a little nervous about staying in Mexico for work but my coworkers assured me that this was a fantastic place. I have to say that they underestimated it! The staff was very helpful, building is classy, and the food has been excellent so far. I highly recommend this hotel for your Tijuana trip.

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Helpful?
Thank Eric P
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Mr. Eric P. want to thank you for such a great review about our hotel , glad to know that we did meet your expectations and we sure hope to have you back .

Los Angeles, California
Reviewed 29 February 2016

We arrived at the hotel yesterday. we had 3 rooms and all three rooms were ready by 11:00 am ( I know we got lucky). Ivan was very friendly and helpful while assigning all rooms on the same floor close to one another. The security/ engineer , Omar, was very polite while assisting us with our safe. I can't recall...

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2Thank K T
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear K T thanks for letting us know that your stay among us went well i will let my co-workers about your great coments from yourself , hope to have you all back soon .

Batson, Texas
Reviewed 28 February 2016 via mobile

My family and I have had an amazing experience here at the Marriott Tijuana. The staff here are friendly, helpful and always at your service. Some of the staff members that have helped us repeatedly are; Ricardo, Miguel, Aldo, Manuel, Marco and Caesar. These men are very professional and they made out TJ experience even better! Thank you Marriott staff!...

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Helpful?
Thank kmbordez
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Kmbordez thansk for taking time to mention so many of my co-workers i will make sure each one of them knows about your great review we sure hope to have you back soon , thanks .

Puerto Rico
Reviewed 23 February 2016

The employees are amazing! From the moment you walk in - everyone is always friendly and smiling. Special shout out to Diego and Aldo in the lobby although everyone is super (just didn't get everyone's name). Also Frank in the restaurant - couldn't be nicer and what a great way to start your day! They make you feel like family.

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Helpful?
Thank Andrea M
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Mr PR Lighthouse thanks for staying here with us at the Marriott Tijuana i will let my co-workers a bout your wonderfull review , very apreciated , thanks again .

California
Reviewed 18 February 2016

I spent five nights in this hotel last month. The facility does not look as if it has been refurbished since the 70's and it had a dark, second world vibe that is hard to find in hotels north of the border. However, the staff was friendly and helpful - the only service hiccup that I experienced was an inability...

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Thank Punjab_traveler
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Punjab i would like to thank you for staying at Marriott Tijuana , am very sorry that our hotel didnt meet your standars , our great room (lobby área) has been remodel for only a couple of years , same goes for our restaurant and executive lounge floor . i will let our hotel Cheff about your good experience...

Mexico
Reviewed 10 February 2016

Each member of the hotel staff are great, I lived for almost a year at Marriot Tijuana and all the time they were great people, always treat me with respect and kind, I remember the night I arrived, Federico from the lobby received me with a great attitude not just one day every single day he were professional polite and...

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Helpful?
Thank emmanuel g
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Hello Emmanuel let me get started by thanking you for a lovely review about our hotel and better yet my co-workers , i will make sure to let every single one of them know about your review and thank them personally for a job well done , am glad to know that we where up to your standars , we...

ANGLETON
Reviewed 1 February 2016 via mobile

Top notch. The hotel staff is friendly and were accommodating to all of our needs. If you visit and broth is on the menu, you must order as "Frank's Special". Hotel is Clean and the shuttle/taxi service was excellent. There were no language barriers. You can't go wrong by booking here.

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Helpful?
Thank oldkids2
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear Oldkids2 We appreciated you have taken time to writte us such a nice review , we should problably add the Franks Special to our restaurant menú , i know Frank will love to hear these , hope to have you folks back here in Tijuana soon .

Fort Worth, Texas
Reviewed 30 January 2016

Each and every member of the hotel staff provides outstanding customer service. This hotel is very nice. A fully visible, well staffed, security presence gives our family a feeling of safety at all times. The food here is very good and priced even better. I highly recommend this hotel.

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Helpful?
Thank FFMoving
Ricardo L, Chieff Concierge at Tijuana Marriott Hotel, responded to this review

Dear FFMoving we apreaciated your great review , am very glad to hear that our stuff was up to your standars and that your family enjoy staying with us , i will let my fellow co-workers in the restaurant área about your review . we really hope that these 2016 brings you and your family the best and we sure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Condimento Restaurant
Condimento Restaurant
Cuisines: Mexican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in Tijuana, the elegantly-appointed Tijuana Marriott Hotel is Mexico's premier hotel. Our property is situated in close proximity to the Tijuana business district, Rio Shopping Center and many of the local area's best sites and attractions. Be sure to take advantage of our modern restaurants, state-of-the-art fitness center, beautiful pool and comfortable bedding! ... more   less 

Additional Information about Tijuana Marriott Hotel

Address: Boulevard Agua Caliente No. 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: RM627 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tijuana Marriott Hotel 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott
Hotel Style:
#1 Family Hotel in Tijuana
#2 Romantic Hotel in Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Tijuana Marriott Hotel staff and other travellers.
22 questions
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4 months ago
Rancho Cucamonga, California
Aliquippa, Pennsylvania
2 months ago

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Questions? Get answers from Tijuana Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste extra $$$ on balcony rooms.”
 of 5 bubbles mlind24, 3 Mar 2017 | Read review
“The balcony rooms-not worth it. Also, request a room with a window. Windowless are next to the elevator bank, which you hear at all times.”
 of 5 bubbles yonnay, 13 Feb 2017 | Read review
“Window rooms were extremely quiet, sunny, no issues whatsoever.”
 of 5 bubbles ginsin007, 20 Jan 2017 | Read review
“Ask for a window with a view unless it's not important to you”
 of 5 bubbles adinahill, 9 Jan 2017 | Read review
“Rooms facing the golf course offer a balcony along with a nice view.”
 of 5 bubbles rde1022, 30 Nov 2016 | Read review
5 of 5