We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Plaza Juarez

TravelocityUS$55*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$74*
US$55*
US$74*
US$55*
US$60*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hotel Plaza Juarez
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

161 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 61: English reviews
Start your review of Hotel Plaza Juarez
 Click to rate
Reviewed 1 week ago

Having never been to Juarez and about to teach in the University across the way, the Hotel Plaza Juarez (HPJ) was a soothing place to eat, relax, and work - if needed. The Hotel Manager (Humberto Araiz) and Front Desk Manager (Arturo Saucedo) clearly have done their job well for these reasons: At the front desk, Sandra and the gentlemen...

 Report
Helpful?
Thank Arthur P
San Jose
Reviewed 25 March 2017 via mobile

Hotel is nice but a lot needs to be improved; rooms are confortable but bed pillows are terrible, there are no outlets next to the night stands and in my case TV never worked and it was never fixed. Finally the breakfast is really good.

 Report
Helpful?
Thank Gdo_Castillo
Chihuahua
Reviewed 3 January 2017

When I arrived, there were not enough bath towels, reservation was made for four persons and there were only two towels available, breakfast buffet was cold upon arrival to the dining room, not enough waiters to serve coffee or assist.

Review collected in partnership with this hotel
 Report
Helpful?
Thank villalpandog
Humberto A, Gerente at Hotel Plaza Juarez, responded to this review

Hi villalpandog Thank you for the time taken to share with us your comments about your experience while you were our guest. About your exprerience we are working in a larger one to provide our guest a better service and acomodation Experience. Hope to see you back very soon!! Humberto Araiz General Manager

Chihuahua
Reviewed 21 December 2016

All good, except for not enough hot water. Was told to leave it running, but never really got warm. Excellent breakfast, friendly staff, big, clean rooms. Will stay again there, great value for the price.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 473perezf
Humberto A, Gerente at Hotel Plaza Juarez, responded to this review

Hi 473perezf, It is great to know that during your stay we met your expectations, thank you for your comments about our facilities and service, all the team members at Hotel Plaza Juárez work very hard on our daily basis to meet and most important exceed our guest expectations. Hope to see you soon back with us! Humberto Araiz General...

Ottawa, Kansas
Reviewed 25 November 2016

Very accomadating staff. Rooms were above satisfactory. Clean. Enjoyed the complimentary breakfast. I thought this hotel overall was an excellent value. With all the problems in Juarez , We felt safe our entire stay. Good location

Review collected in partnership with this hotel
 Report
Helpful?
1Thank eltoroe5
Chihuahua
Reviewed 1 November 2016

Where confortable to stay in this hotel, very quit and excelente service. Is near to the downtown, the street avenues are very accesibles... Excelent breakfast buffet, was a nice and varity dishes, and excelent people service.

Review collected in partnership with this hotel
 Report
Helpful?
Thank peinadoa
Chihuahua
Reviewed 4 October 2016

at the check-in when my couple and I arrived to the room there was not towels neither toilet paper, after we call to reception they toke an hour to supply the items, at one of the 3 rooms that we get we found clothes probably of the previous guest.

Review collected in partnership with this hotel
 Report
Helpful?
Thank aal20162016
Ciudad Juarez, Mexico
Reviewed 28 September 2016

We stay here every year for a staff conference. The hotel is great. The service is friendly other than at times assistance from the front desk can take a while. We booked 20 rooms and everyone from our event was pleased. This is our 4th year here.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 61funkymonkey
Web
Reviewed 20 September 2016

Clean, Good Food, Very Quiet, Nice Swimming Pool, The Security is Excellent, Location in a Great Point for International Crossing, Events Centers close to installations, Personnel very Kind and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ELPAutoIndustrial
Chihuahua
Reviewed 9 September 2016

I found the hotel to be a wonderful place to stay and would recommend it to others. The place was very clean, the breakfast was excellent and the rooms very comfortable. I was a guest of the diocese so did not deal with cost, etc. However, it seems reasonable to me.

Review collected in partnership with this hotel
 Report
Helpful?
Thank dellanopimentelt

126 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Dining (1)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
6:37
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (94)
Viewed
Dining (12)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (8)
Viewed
Business Centre/Function Rooms (7)
Viewed
View from Room (3)
Viewed
Family/Play Areas (1)
Viewed
Other (19)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Ciudad Juarez hotels
0.6 km away
iStay Hotel Ciudad Juarez
iStay Hotel Ciudad Juarez
#1 of 34 in Ciudad Juarez
377 reviews
0.6 km away
Fiesta Inn Ciudad Juarez
Fiesta Inn Ciudad Juarez
#2 of 34 in Ciudad Juarez
316 reviews
0.7 km away
Hotel Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez
#7 of 34 in Ciudad Juarez
102 reviews
Show Prices
Show Prices
Show Prices
6.5 km away
LQ Hotel by La Quinta Cd Juarez Near US Consulate
7.8 km away
Maria Bonita Consulado Americano
Maria Bonita Consulado Americano
#12 of 34 in Ciudad Juarez
68 reviews
2.6 km away
Hotel Maria Bonita Business Hotel & Suites
Hotel Maria Bonita Business Hote...
#19 of 34 in Ciudad Juarez
29 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about Hotel Plaza Juarez

Address: Av. Lincoln #722 Zona Pronaf, Ciudad Juarez 32315, Mexico (Formerly Hotel Plaza Juarez)
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: RM252 - RM355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Plaza Juarez 3.5*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, Hotwire, Booking.com, Orbitz, Cancelon, getaroom.com, Evoline ltd, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel Plaza Juarez reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Ciudad Juarez Hotel Ciudad Juarez
Holiday Inn Ciudad Juarez
Ciudad Juarez Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Juarez staff and other travellers.
3 questions
Ask a question
5 months ago
Aurora, Illinois
over a year ago

See all questions (3)

Questions? Get answers from Hotel Plaza Juarez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park near the stairs closest to your room. Try to choose a room overlooking the pool and courtyard.”
Z8037GEarthurp, 20 May 2017 | Read review
“If you don't like your room ask nicely for another .. Be specific about the problem.”
M3601ZZtomg, 26 Jul 2015 | Read review
“all the same”
tyb949, 21 May 2015 | Read review
“The farer from the main street to avoid night noises...”
dfonce, 24 Nov 2014 | Read review
“Since the front of the hotel is walled off from the busy Avenida Lincoln, most any room should be relatively quiet from street noise.”
pacific_gator, 29 May 2014 | Read review
5 of 5
Travelocity
US$55* /night
View Deal
Expedia.comUS$55
PricelineUS$60
CancelonUS$74
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates