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04/02/2018 05/02/2018
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    Krystal Urban Ciudad Juarez

    Av Tecnologico 3750 | Colonia Partido Iglesias, Ciudad Juarez 32600, Mexico
    011 52 55 4163 8312
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    04/02/2018 05/02/2018
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    Traveller (44)
    Room & Suite (17)
    Dining (4)
    • Excellent33%
    • Very good20%
    • Average24%
    • Poor12%
    • Terrible11%
    1 Nov 2017
    “Great hotel ”
    13 Sep 2017
    “Very average stay”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (95)
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    1 - 5 of 22 reviews

    Reviewed 18 December 2017 via mobile

    Recently stayed in the hotel and had a very satisfying experience. Service was great, good prices for a very nice room. It was clean and adequate for everything my girlfriend and I needed to be comfortable. I recommend eating at the hotel as well, the...More

    Thank Christian I
    Response from Guadalupe A, Gerente de Calidad at Krystal Urban Ciudad JuarezResponded 5 weeks ago

    Thank you so much for your review of our hotel. i am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again

    Reviewed 2 November 2017 via mobile

    Great hotel, great location, great attention. I really recommend this hotel for business. It has all you need and it is nearly of everything. You don’t need to look for other options. Also the price was really good.

    Thank Daniel Q
    Response from Guadalupe A, Gerente de Calidad y Servicio at Krystal Urban Ciudad JuarezResponded 5 November 2017

    Thank you so much for your review of our hotel. i am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again

    Reviewed 29 October 2017 via mobile

    My husband and I had reservations at another hotel close to the Consulate. But their service was awful and the rooms really small. We looked and found a better option with Krystal Urban. Their fare was better. Customer service was awesome! Room very clean. Pool...More

    Thank johanna c
    Response from Guadalupe A, Gerente de Calidad y Servicio at Krystal Urban Ciudad JuarezResponded 29 October 2017

    Dear johanna we are glad that you have had a nice experience with us. It’s something our staff takes great pride in We hope you will visit us again. Thank you for your review.

    Reviewed 13 September 2017

    The only good part of the stay was the check-in. Friendly people and fast service. Other than this, the hotel is almost below average. The average rating is because of the 45 USD rate we got. The property is old, the rooms lack maintenance and...More

    Thank JesusFK
    Management response:Responded 16 September 2017

    We are working on the renovation of the hotel. We apologize for any inconvenience that this has caused. We’ll work hard to fix the issue you experienced. Thank you for your comments.

    Reviewed 7 August 2017

    I was very hesitant to stay at this hotel after reading the reviews, as soon as I went in the Hotel, the welcome was great, the people treated me like I was the queen. I learned that they renovated the look of the hotel and...More

    Thank Cristina C
    Management response:Responded 9 August 2017

    We are glad to know that your stay was pleasant and to have changed the image that you had of us. We are pleased to know that you have noticed our remodeling during your stay. We will continue working to provide you with the best...More

    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Price range
    • US$54 - US$105 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, HotelsforEveryone, Orbitz, Travelocity, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Krystal Urban Ciudad Juarez reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Chihuahua >
    • Ciudad Juarez
    • Also Known As
    • Hilton Ciudad Juarez ,
    • Ciudad Juarez Hilton
    Add Photo Photos
    Traveller (44)
    Room & Suite (17)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (33)
    Business Centre & Event Rooms (2)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Christine A
    25 October 2016|
    Response from Cynthia C | Reviewed this property |
    I don't understand the question.... If you are asking what they charge extra for kids in the rooms they don't... I payed a flat rate for my room... the price that included meals counted two of my boys as one adult... I hope... More
    Room Tips
    "not really besides..look for a better hotel"
    Read review
    "Rooms in the 4th floor are the best, becasue rooms on the other 3 floors are noisy, you can hear the steps of..."
    Read review
    "Rooms far west are the best 302 seems just fixed or retouched. but very quite....."
    Read review
    "Do not get this hotel! If you can find another hotel get it even if you have to pay a little extra. Trust me..."
    Read review
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