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This was an awful hotel. We checked in and checked out within hours. First no hot water and no safes in the rooms. The hot tub was out of order. The sheets were supposed to be white were gray and the pillows had make up...More
This is my first day here (of a four night stay) and I'm already having problems with this hotel! This is my second stay at a Krystal Hotel, I thought I'd give their name a second chance, because I got a good deal on the...More
Thank Sean K
Management response:Responded yesterday
We are sorry for the issue you experienced with your reservation in orbitz,we are working on the renovation of the hotel. We apologize for any inconvenience that this has caused. Thank you for your comments.
I stayed at the hotel with my wife, my kid and two nephews ages 5, 4 and 3
- The reception man Ever very efficient, friendly and just top notch
- indoor pool had the perfect mild temperature for young kids
Stayed 3 nights and was very good service was upset because air didn't work was very hot refrigerator didn't work no wash clothes to wash your body only one roll toilet paper and I think that you should put clean sheets on everyday other then...More
Thank Christine A
Management response:Responded 1 December 2016
Good Morning thanks for your opinion, we will keep our hard work to improve.
We've stayed at another Krystal hotel in Mexico city and we thought this would good as well. But the reality is we got what we paid for.. it was cheap, about $65, we picked it for the location since we had an event nearby. There...More
Thank Jaime M
Management response:Responded 30 November 2016
Thanks for your opinion we will keep our hard work and we will continue to improve.
US$40 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Cynthia C | Reviewed this property |
I don't understand the question.... If you are asking what they charge extra for kids in the rooms they don't... I payed a flat rate for my room... the price that included meals counted two of my boys as one adult... I hope... More
I don't understand the question.... If you are asking what they charge extra for kids in the rooms they don't... I payed a flat rate for my room... the price that included meals counted two of my boys as one adult... I hope this helps