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Holiday Inn Express Galerias San Jeronimo

128 reviews
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Traveller (11)
Room & Suite (32)
Dining (9)
Overview
  • Excellent31%
  • Very good41%
  • Average17%
  • Poor9%
  • Terrible2%
24 Jul 2016
“Average city hotel”
18 Jul 2016
“Good, but food is not great”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2.5 Star Hotel
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (128)Write a Review
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1 - 5 of 25 reviews
Reviewed 24 July 2016 via mobile

I have stayed in the hotel during an international youth meeting , the hotel is average , clean and cozy. Rooms are quite small but elegant . Staff are helpful but not all of them can understand English. Food is tasty but no enough varieties...More

Thank Rezk E
Response from Octavio Cesar C, General Manager at Holiday Inn Express Galerias San JeronimoResponded 1 September 2016

Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide...More

Reviewed 19 July 2016 via mobile

Hotel is clear and decent. But sometimes heavy rush in restaurant. Breakfast is boring. The dinner options are limited. But the rooms are big. Well maintained. Staff is friendly. Has free WiFi. Has laundry service. Lot of options to eat nearby.More

Thank Karthikcs
Response from IHGService, Guest Relations Manager at Holiday Inn Express Galerias San JeronimoResponded 3 August 2016

Dear Karthikcs, Thank you for your feedback regarding your stay at Holiday Inn Express Monterrey Galerias Sn Jeronimo. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and our staff....More

Reviewed 25 May 2016

I have stayed at this particular Holiday Inn Express several times over the last 6 years. The rooms are always nice and clean the staff very accommodating and one of the best complimentary breakfasts around. Close to many good restaurants and shopping. The front door...More

Thank karl b
Response from MARM1963, Gerente at Holiday Inn Express Galerias San JeronimoResponded 27 May 2016

Dear Karl B. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 6 April 2016 via mobile

The hotel is your typical Holiday Inn Express. It has very little local personality. The rooms are very spacious. I like that they do not have carpet. A nice touch is the desk lamp with a usb charging connection. My room faced the street so...More

1  Thank Brett C
Response from Mario R, General Manager at Holiday Inn Express Galerias San JeronimoResponded 7 April 2016

Dear Bret C: Thank you for your candid review. We apologize that your recent stay did not meet completly your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to...More

Reviewed 15 December 2015 via mobile

As always, No complaints. Very nice hotel. Room is clean. On site restaurant lacks a big menu but you can get something to eat and a cold beer. You can also get mixed drinks too. Staff is very nice and helpful.

Thank Benjamin H
Response from Mario R, General Manager at Holiday Inn Express Galerias San JeronimoResponded 16 December 2015

Dear Benjamin H. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, M.Rdz G.MGR.

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Traveller (11)
Room & Suite (32)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (21)
Bathroom (1)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Monterrey
#4 Business Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Monterrey
#4 Business Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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