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iStay Hotel Monterrey Historico

Hotwire.comUS$77*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$77*
US$77*
US$86*
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iStay Hotel Monterrey Historico
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1,117 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 1 week ago

Very nice hotel it is in a good places and the have a very good servise is a good place to stay very confurtable i liked nive view of de city i wiil love to came back soon on next trip to Monterrey nice 👍🏻

Review collected in partnership with this hotel
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Helpful?
Thank 551luisfernandog
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es...

laredo, United States
Reviewed 1 week ago

Really poor water pressure and when the front desk was notified on our way out, her reply was not what we expected. Great location but with bad water pressure and bad customer service, at least from that front desk clerk. With that service, how can I recommend it? Hope they can improve on this issue.

Review collected in partnership with this hotel
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Helpful?
Thank franciscojavierg675
Newland
Reviewed 5 April 2017

excellent to stay and enjoy , make me stay really handy , good location just on the middle of this town, from this point you can go all the interesting points to visit, one time you walk out you can choice if you want go at business meeting or fun place to enjoy

Review collected in partnership with this hotel
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Helpful?
Thank 455luisjavierh
Nancy F, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es...

McAllen, Texas
Reviewed 3 April 2017

First and foremost, I woke up with bed bug bites. I would have avoided writing a review if it wasn't for that. BED BEGS, GUARANTEED. That alone should be a reason not to stay at this hotel The hotel didn't have our rooms ready by their check in time, 3pm. I had plans and needed to shower and ended up...

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Helpful?
Thank lovecarolineoetsy
MARM0741, Gerente at iStay Hotel Monterrey Historico, responded to this review

Thank you for contact us regarding your experience with us. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience it may have caused you. It is a goal to consistently provide superior customer service and your comments are very important to us. The feedback we receive from our valued guests,...

San Antonio
Reviewed 21 March 2017

I made reservations ahead of time, the first night only a room for myself and 2 more nights for my family with 2 rooms for 4 people.My first night I had to go to three different rooms before I was comfortable to stay. They gave me this room that had a horrible smell and the carpet looked really dirty. I...

Review collected in partnership with this hotel
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Helpful?
Thank Y7288WMcatheriner
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you for your honest opinion. We regret that your recent accommodation did not meet your expectations. We appreciate your comments and we will share them with our team so we can continue to improve our services. We hope to have the opportunity to receive you again in the future in order to offer you a better experience.

Reviewed 11 March 2017 via mobile

I choosed this place trying to get the best offer, but was not what i expected. Looking for something like City Express, Encore or so, I found that this hotel is not cheap but neglected. I arrived at 20:00hrs and people on front desk was very kind, there are 2 entrances to the parking but one of those was blocked...

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Helpful?
Thank Jorge-Mx-F
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you for your honest opinion. We regret that your previous accommodation did not meet your expectations. We appreciate your comments and share them with our team so we can continue to improve our services. We hope to have the opportunity to receive you again in the future in order to offer you a better experience.

Mexico City, Mexico
Reviewed 11 February 2017 via mobile

Spent two nights at the property. While it is not a five star property, it is clean and economical and a good option if you are planning to stay in the downtown area of Monterrey. One thing that is lacking in this and many other Mexican hotels is an in room coffee maker. I need coffee to get me going...

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Helpful?
Thank Mark A
Texas
Reviewed 15 January 2017

This is a great value for a supposed 3 star hotel. It's better than that. The issues others raise really just stem from the fact that the hotel is not in a new building, and so they grade the hotel on an unfair standard.

Review collected in partnership with this hotel
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Helpful?
Thank Luis C
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es...

Reviewed 4 December 2016 via mobile

Much beter than expected for the price. highly recommended for the budget minded. Clean, nice ,location, parking,security Very nice people. Close to many places in monterrey A great experience I will go back next time.

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Helpful?
Thank Noe R
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you very much for your opinion about our hotel. We are pleased to know that you enjoyed your accommodation with us. It is something that our staff takes pride in, so we value your opinion. We hope you return to visit us.

Mexico City, Mexico
Reviewed 1 November 2016 via mobile

The bed was comfortable, but the safe didn't work, the shower was broken - but the water pressure was good. There was an iron but I had to call reception for an ironing board. Its a good location so I'd say a fine hotel but nothing special.

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Helpful?
Thank GregDavies75
Mario R, General Manager at iStay Hotel Monterrey Historico, responded to this review

Dear Greg: Thank you for contact us regarding your experience with us. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience it may have caused you. I have forwarded your comments to the involved departaments for review. I know they share our vision of providing the best guest experience possible...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
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Additional Information about iStay Hotel Monterrey Historico

Address: Jose Maria Morelos 191, Monterrey 64000, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: RM265 - RM419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — iStay Hotel Monterrey Historico 3*
Number of rooms: 191
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from iStay Hotel Monterrey Historico staff and other travellers.
1 question
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Las Cruces, NM
2 months ago

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Questions? Get answers from iStay Hotel Monterrey Historico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“location, bed bugs”
lovecarolineoetsy, 2 Apr 2017 | Read review
“Ask for a room with a window towards the South, mountain view.”
Crossonero9, 27 Jul 2016 | Read review
“Rooms on upper floors are less noisy”
PatricioGutierrez, 26 Apr 2016 | Read review
“Higher floors are less polluted from the streets and quieter. However, the elevators tend to get confused and although I asked to go down from the 11th floor, it went up to the 14th floor and stopped two more times before reaching the ground-floor.”
MarinaB650, 7 Jan 2015 | Read review
“Don't stay here, pay a little more, it is worth it.”
abecedario13, 19 Jan 2014 | Read review
5 of 5
Hotwire.com
US$77* /night
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Expedia.comUS$77
PricelineUS$86
Orbitz.comUS$75
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Prices are for 1 room, 2 adults
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