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Located close to the center of the city, significant traffic challenges leaving and returning to the hotel. May not be the best location for business travelers as thee hotel is also far away from the airport. Acceptable facilities and services however outdated for sure
We had a wonderful time at the hotel. Priscila, David, Yinet and especially Leslie went above and beyond their duty, with grace, compassion and efficiency, to ensure that all our needs were met. They truly enhanced our stay. They are absolutely an asset to the...More
Good hotel. Needs updating but everything is clean and works. The staff is helpful and it is in a great location to shopping and a good pub next door. Breakfast is included and does the trick. I️ would stay with them again.
Extremely outdated hotel and decor. 1990s flashback. Had to change rooms 2 times. Finally accepted an upgrade to a "suite" with oscilloscope TV.
Hallways are extremely warm as they lack A/C. Filthy hotel, as you walk through second floor look at ceiling lamps above lobby...More
Response from FPG H, Front Office Manager at Four Points by Sheraton Galerias MonterreyResponded 5 October 2017
Thank you for your time and feedback Mr. Uvamon
We have shared your feedback with the appropriate hotel team and we have take the necessary actions to prevent these situations.
We hope to have an opportunity to better your experience with us whenever your travels...More
This was booked by office colleague for work when i just moved here, reached pretty late at night, the front desk was welcoming and helpful. The rooms were nice, spacious and clean. For me the food options were limited in breakfast for a Vegeterian, but...More
US$97 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Monterrey
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Four Points By Sheraton Galerias Monterrey Hotel Monterrey ,