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Este lugar no se parece a las fotos. La gente de recepción era agradable, pero la habitación olía y estaba sucia. La alfombra del pasillo estaba cubierta de tierra de las paredes y necesitaba pasar la aspiradora. Y en el restaurante esperé cinco minutos para...More
Response from GeneralManagerslw, Gerente at Four Points by Sheraton SaltilloResponded 2 weeks ago
Thank you for taking the time to reviews our property in regards to your recent stay at the Four Points by Sheraton Saltillo.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
This is a disgrace to be a Sheraton. The staff is very friendly, but the rooms are dirty, uncleaned toilets, there trash under the beds, (bottles, cans), broken sheets and the carpets looks like they've never been vacuumed. I don't expect luxury! but at least,...More
2 Thank Ruth M
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 26 October 2017
Thank you for taking the time to complete our online survey regarding your recent stay at Four Points Saltillo
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with...More
It looks nice from outside, but once that you get into the Hotel you can tell at first sight that need maintenance the gardens outside are dry long grass.
The lobby furniture looks dark and dirty.
The rooms seem ok, cheap furniture and dark, then...More
1 Thank Israel A
Response from GeneralManagerslw, Director de Relaciones Públicas at Four Points by Sheraton SaltilloResponded 25 October 2017
We would like to thank you for taking the time to give us your Feedback. It is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We have spoken directly with you...More
I stay here last week, the service was superb, the room vas very comfortable and well kept, i use the pool that is at a very comfortable temperature, the restaurant is really good, i also have breakfast it was tasty and well served, the location...More
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 3 August 2017
We would like to thank you for taking the time to post your review on Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
The room was small compared to other four points. The only window looks into a dark hallway, meaning no natural light . The sink and shower both over sprayed making a mess everywhere. Good bed with good linens. Quite room. The bathroom amenities were nice...More
2 Thank dab
Response from GeneralManagerslw, Public Relations Manager at Four Points by Sheraton SaltilloResponded 11 July 2017
Thank you for taking the time to complete our online survey regarding your recent stay at Four Points by Sheraton Saltillo
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hallway lighting,sink and shower and restaurant...More
US$57 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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