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04/02/2018 05/02/2018
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    Grand Hotel Acapulco

    Costera Miguel Aleman # 1 | Col. Icacos, Acapulco 39869, Mexico
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    04/02/2018 05/02/2018
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    US$83
    US$83
    US$83
    Traveller (398)
    Room & Suite (311)
    Pool & Beach (190)
    Overview
    • Excellent34%
    • Very good26%
    • Average22%
    • Poor10%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (708)
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    1 - 5 of 145 reviews

    A TripAdvisor Member
    1
    Reviewed 5 days ago via mobile

    My wife and I stayed at this hotel for my sister-in-law’s wedding and everything was perfect; from the smooth check-in, the helpfulness of the staff, the incredible views from the 16th floor, the delicious and well presented breakfast to the amazing beach wedding...highly recommended, great...More

    Thank A TripAdvisor Member
    Reviewed 2 weeks ago via mobile

    This is not a 5 star hotel!! We initially got given a room on the 8th floor. The room was disgusting. The bathtub was rusty and dirty and there were mug marks on the cupboards. When we complained to reception they said they will send...More

    Thank dianapod2015
    Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 6 days ago

    Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Trip Advisor. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely....More

    Reviewed 2 weeks ago

    What is good: -Location, as it is located at the end of the Costera. So you can see the whole Bay. -Beach is not very crowded as there are no public beach acess near by and it is between 2 apartment buildings, so basically only...More

    Thank Victor_reviews
    Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 6 days ago

    Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Trip Advisor. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely....More

    Reviewed 3 weeks ago via mobile

    Partial at view terrace means you get a tiny sliver of water view. Hallways so dark you need a flashlight to find your room. Too cheap to put in led lights. Crappy breakfast buffet.....had 1 person cooking at egg station and 20 minute line to...More

    Thank MANSIONMAN
    Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 6 days ago

    Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Trip Advisor. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely....More

    Reviewed 28 November 2017

    The Grand Acapulco is really two different hotels. Don't believe the room pictures. Their Standard Room is not acceptable to NorthAmericanos. We have been lucky in the past to reserve the Standard Room and get the Grand Room upgrade. No more, management wants your money....More

    Thank stephenpouliot
    Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 6 days ago

    Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Trip Advisor. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely....More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$56 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Acapulco
    • #9 Best Value Hotel in Acapulco
    • #14 On the Beach Hotel in Acapulco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 573
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Evoline ltd, Travelocity, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Hotel Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Hyatt Regency Acapulco ,
    • Hyatt Acapulco ,
    • Acapulco Grand Hotel ,
    • Acapulco Hyatt
    Add Photo Photos
    Traveller (398)
    Room & Suite (311)
    Pool & Beach (190)
    Dining (92)
    Hotel & Grounds (343)
    Bathroom (14)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 168 hotels in Acapulco
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    Nearby Restaurants
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    Suntory
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    Nearby Attractions
    Capilla de la Paz (Chapel of Peace)
    758 reviews
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    Old Acapulco
    163 reviews
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    60 reviews
    1.39 km away
    Ask a question
    Questions & Answers
    Italian1960
    17 January 2018|
    AnswerShow all 2 answers
    Response from noev205 | Reviewed this property |
    Enjoy one of the cleanest beaches in the port, it is more has a certification
    0
    Votes
    Google Translation
    Lee-AnnevD
    19 September 2017|
    AnswerShow all 2 answers
    Response from Daniel B | Reviewed this property |
    True! But well, what they don't know... We did, nobody saw it, no problem...
    1
    Vote
    Room Tips
    "Better views are in the family rooms as they are at the front of the building. Every other room will get a..."
    Read review
    "You need to pay extra for the Grand room. The 19th and 20th floors are best on the south wing."
    Read review
    "Ask for a higher floor--better views!"
    Read review
    "The renovated rooms are from floor 14 up, I think. From that number down the rooms are old."
    Read review
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