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Princess Mundo Imperial

1,919 reviews
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Traveller (980)
Room & Suite (314)
Pool & Beach (164)
Overview
  • Excellent39%
  • Very good28%
  • Average17%
  • Poor8%
  • Terrible8%
Travellers talk about
“chula vista”(37 reviews)
“pearl tower”(12 reviews)
“water slide”(11 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
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Offers from Princess Mundo Imperial
Offers & Announcements: 40% off room rate
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Rooms
30 Jan31 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,919)Write a Review
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All reviewschula vistapearl towerwater slidebeautiful hotelgolf coursepierre marquesocean viewwalk in closetbreakfast buffetkids clubbeach barjunior suitela perlathe beach is nicetennis courtshotel beachlobby area
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1 - 5 of 495 reviews
Reviewed 4 days ago via mobile

We vacation in Mexico about twice a year and always stay at TripAdvisor top 10 best reviewed hotels. Princess is better than 3 stars, but not as good overall as a Dreams hotel, which I consider 4 star, and not close to a 5 star....More

Thank Al B
Response from Gerencia G, Gerente at Princess Mundo ImperialResponded 3 days ago

Dear Guest: Thank you for share your experience at Princess by Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once...More

Reviewed 6 days ago

It was booked to capacity. Making it hard to maintain the normal standard. Rates were high. Overall a good experience Tennis PRO lessons, highly recommended Sun beds were all taken even before going for breakfast.More

Review collected in partnership with this hotel
Thank 22sandramolina22
Response from Gerencia G, Gerente at Princess Mundo ImperialResponded 3 days ago

Dear Guest: We are very pleased to know that our services and facilities could exceed your expectations, Tennis Pro as always, doing a great and genuine job, thank you for recognize his performance. We will be glad to have you once again at Princess Mundo...More

Reviewed 5 weeks ago via mobile

Even though this hotel is not new, still nice. They renovated some areas and rooms, and still looking very well. Check in was very fast with just one mistake. They didn't activate my key card of the room and I needed to come back to...More

Thank Pako R
Response from Gerencia G, Gerente at Princess Mundo ImperialResponded 4 weeks ago

Dear Pako: Thank you for share your experience at Princess Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again...More

Reviewed 1 December 2017

It is a beautiful hotel (one of the nicest in Acapulco) with 3 nice swimming pools, 2 of them with great waterfalls. The hotel is front beach in revolcadero. In November the ocean was warm and great for kids and adults. The staff is very...More

Thank luisdJ7900IL
Response from Gerencia G, Gerente at Princess Mundo ImperialResponded 7 December 2017

Dear Luis: Thank you very much for your posting on Tripadvisor. We are delighted to hear that you enjoyed the comfort and space of Princess Mundo Imperial, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each...More

Reviewed 19 November 2017

Huge resort with vintage infrastructure from the 80's, outdated furniture everywhere, old elevators, pools are ok. The worst is the extremely loud music in the lobby from an evening show and then the band moves to one of the bars. It can be heard from...More

1  Thank stellarsupreme
Response from Gerencia G, Gerente at Princess Mundo ImperialResponded 22 November 2017

Dear Guest: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the service to all...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Bar/Lounge
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$111 - US$300 (Based on Average Rates for a Standard Room)
Hotel Style
#4 On the Beach Hotel in Acapulco
#4 Spa Hotel in Acapulco
#6 Family Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$300 (Based on Average Rates for a Standard Room)
Hotel Style
#4 On the Beach Hotel in Acapulco
#4 Spa Hotel in Acapulco
#6 Family Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (980)
Room & Suite (314)
Pool & Beach (164)
Dining (112)
Hotel & Grounds (678)
Bathroom (33)
Family and Play Areas (16)
Business Centre & Event Rooms (1)
Questions & Answers
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Caroline M
17 January 2018|
Answer
Response from Alfonso C | Reviewed this property |
I can't remember the exact times for each bar, but for sure I had drinks after 23h... No problem !
0
Votes
schaef2018
5 January 2018|
Answer
Response from David N |
$45 US before noon
0
Votes
Room Tips
"Ocean view is great but any other one is good"
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"Perla Tower was great rooms and great views"
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"November was a great month to travel down there."
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"Away from elevators"
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