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Princess Mundo Imperial

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1,619 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Reviewed 15 March 2017 via mobile

It's been more than 30 years I was in this hotel when I was a kid with my parents, been to acapulco but not to the princess. Well I was impressed still is one of the nicest hotels in mexico. So many pools, the rooms are very big and comfortable and service is great, everybody in the staff are very...

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Thank Rodrigo A
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Rodrigo: Thank you so very much for your feedback of your recent stay with us at Princess Mundo Imperial and we are happy that you enjoyed your vacations and the service were to your liking . Hopefully you can return soon. Sincerely Ricardo Suárez

Jackson, Wyoming
Reviewed 14 March 2017

Prior to moving to their sister property for a conference (big mistake - definitely choose THIS hotel (Princess Imperial) instead of Resort Mundo Imperial!!), we stayed for ten 10s/night at this lovely resort and couldn't say more positive things about the Princess!! The service team was outstanding - remembered your name, your favorite beer, time of day you like which...

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Thank LynnSherwood
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Lynn Thank you so very much for your feedback of your recent stay with us at Princess Mundo Imperial and we are happy that you enjoyed your vacations and the service were to your liking . Hopefully you can return soon. Sincerely Ricardo Suárez

Edgewater, New Jersey
Reviewed 7 March 2017

We spent one week at the princess, from Feb. 18 to Feb 25. The hotel grounds, the buildings, pools and amenities were all class A. When reserving a room, have the breakfast included. You can't have a better buffet breakfast anywhere else. Our waiter, Santos, was courteous, very friendly, and skilled at his work. Try to get one of the...

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Thank odemirdag
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Princess Mundo Imperial, I'm glad to know that you enjoyed, the hotel facilities and the service were to your liking. Sincerly Ricardo Suárez.

Reviewed 6 March 2017

Wonderful hotel, with beautiful arquitecture, preferential access to the beach. Tennis courts and three restaurants with great food. Pools with bar and pools with slides for children. In february, it host the most important tennis tournament in Mexico, so in those dates, professional tennis players stay there. Good service by the staff.

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Thank Alex L
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Alex: Thank you so very much for your feedback of your recent stay with us at Princess Mundo Imperial and we are happy that you enjoyed your vacations and the service were to your liking . Hopefully you can return soon. Sincerely Ricardo Suárez

denver
Reviewed 2 March 2017

This is a nice, clean hotel. Only 15 minutes to the airport. Very friendly people, good food and of course a beautiful beach location. The hotel is dated, but still very nice. I was in town for the tennis tournament and that is why we picked this location; it is walking distance to the tournament. We had time before our...

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Thank sally205
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Sally: Thank you for share your experience at Princess by Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the SpA facilities and the service were to your liking. We will be glad to have you once again at Princess by Mundo Imperial. Hasta pronto! Ricardo Suárez

Cuernavaca, Mexico
Reviewed 1 March 2017 via mobile

We have been coming to the Princess over the years for a long time now . We usually go at this time of year to see something of the Abierto de Mexico tennis . We stayed at the sister Hotel Pierre Marques ( which it seems along with the Princess, changed owners once again ) I can't speak about the...

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Thank Flip6161
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Guest: Thank you for choose Princess Hotel for your vacations. We hope to have the opportunity to host you again in the near future. Sincerly Ricardo Suárez

Coconut Creek, Florida
Reviewed 25 February 2017 via mobile

I stayed here for 4 days for business and my first impression was really positive. At the time you check in, bellboys, every detail offered to please you. The food service is really good. Again, excellent service all the way Room are spacious and clean. Excellent Spa and finally a special thanks to a hospitality rep by the name of...

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Thank Alex B
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear Alex: Thank you so very much for your feedback of your recent stay with us at Princess Mundo Imperial and we are happy that you enjoyed your vacations and the service were to your liking . Hopefully you can return soon. Sincerely Ricardo Suárez

Guadalajara, Mexico
Reviewed 23 February 2017

In case you did not know this hotel was the best of the best in the 70's back when Acapulco was a world class touristic spot. Obviously those days are behind but you can still get an idea of the golden days. We stayed for 3 nights and I would definetly go back. Very friendly staff, clean and spacious rooms...

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Thank travelermex
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear valued Guest Thank you for choose Princess Hotel for your vacations, I'm glad to know that the service of our them will be in your lasting memories, they will be very happy to know that they really did a great job. We hope to have the opportunity to host you again in the near future. See you soon! Ricardo...

San Francisco, California
Reviewed 23 February 2017

We enjoyed our STAY at “Princess Mundo Imperial” resort tremendously. The most enjoyable was the customer service and in particular Mr. Daniel Nieves. I travel a lot around the world and in all my travels to so many places I rarely have seen anyone going so much out of their way to help and make sure the guests are in...

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Thank atoofar2017
Gerencia G, Gerente at Princess Mundo Imperial, responded to this review

Dear valued Guest We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide an excellent service to each and every one of our guests. Daniel as always, doing a great and genuine job, thank you for recognize his performance....

Reviewed 22 February 2017

This is such a nice hotel on so many levels. However, the rooms are from 1975. The location is perfect, the beach is beautiful. the service is top notch, the security if great, the pools are spectacular, but the rooms nee a big facelift.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Princess Mundo Imperial: A FAVORITE OF THE WORLD. For Mexico lovers worldwide, where Acapulco is known as a blend of tropical scenery - beaches, hilly jungles, surrounded by the Pacific ocean blanketed with dynamic nuance of nightclubs and restaurants. It is a great destination for an unforgettable holiday The resort is located at Revolcadero Beach, 20 minutes from the bustling center and just minutes from the airport. The traditional Aztec pyramid building, lush gardens, five swimming pools, two exclusive golf courses, gourmet restaurants, and one of the largest meeting spaces in Acapulco meets the wishes of the most distinguished guests of the world and world-class events. Discover Pearl Pearl, a luxury building at Mundo Imperial Princess offers classy accommodation and the best facilities and services, including: iPod clock, 37-inch flat screen, safe in the rooms and much more !. A place where contemporary design becomes one with the sophisticated luxury - a memorable experience for you, your family and friends. ... more   less 

Additional Information about Princess Mundo Imperial

Address: Playa Revolcadero s/n | Col Granjas del Marquez, Acapulco 39890, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: RM537 - RM1,409 (Based on Average Rates for a Standard Room)
Number of rooms: 1011
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Despegar.com, Hotwire, Cancelon, Jetsetter and Cheap Tickets so you can book your Princess Mundo Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Acapulco Fairmont
Hotel Style:
#5 On the Beach Hotel in Acapulco
#5 Spa Hotel in Acapulco
#9 Family Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Princess Mundo Imperial staff and other travellers.
21 questions
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Questions? Get answers from Princess Mundo Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keeping in mind the constant wind / breeze, the rooms with balconies near the beach side are very windy on the balcony.”
pangelo511, 11 Apr 2017 | Read review
“ask for aLa perla tower, top levels”
CessyMeacham, 11 Apr 2017 | Read review
“There is a new tower that has better wifi”
JohnnyL549, 11 Apr 2017 | Read review
“Book your stay in the The Perla Tower”
  • Room 1522 - Mode & Rust
  • Closet + Very Large
  • Very out dated
  • Room 1522 - Mode
  • Room 1522 - Mode
travelwithtp, 3 Apr 2017 | Read review
“The Perrla building has been recently remodeled. Upgrading to Ocean View will be worth your while... :)”
LynnSherwood, 13 Mar 2017 | Read review
5 of 5