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07/05/2017 08/05/2017
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    Hotel Encanto

    Jacques Cousteau 51 | Fraccionamiento Brisas Marques, Acapulco 39390, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$80 US$253US$173
    View Deal
    Traveller (355)
    Room & Suite (240)
    Pool & Beach (88)
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    Overview

    • Excellent84%
    • Very good12%
    • Average1%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Time of year
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    Reviewed 30 November 2016

    The hotel is not right on the beach, but they have a private beach club. Worth the splurge for the 180 views. Large rooms lit by different lighting of your preference. They also have great balcony's overlooking the sea and sunset. Personal sound systems in...More

    Helpful?
    Response from EncantoAcapulco, Gerente at Hotel Encanto

    Good Morning dear Jenn259; It is our pleasure write you again from Encanto Acapulco, thank you very much for have chose Encanto Acapulco for your past stay in this beautiful port. Thank you for giving us a review for your experience with us, we are...More

    Reviewed 13 November 2016

    If you like modern art, this place will blow your mind. The night view of downtown Acapulco, with its twinkling lights in the distance, is fabulous.Due to the fear of bad guys, we didn't really want to go downtown, so we got to appreciate it...More

    Helpful?
    Response from EncantoAcapulco, Gerente at Hotel Encanto

    Good afternoon dear drvektor; It is our pleasure to write you from Encanto Acapulco, thank you very much for all your comments, we really appreciate them and we work everyday to improve our service. We are glad to know that you enjoyed your stay and...More

    Reviewed 12 November 2016

    Have been here many times and whenever in Acapulco always visit. Even if not staying at the hotel go for a meal. The views are spectacular. The mix of food, Mexican and South American flavour and dishes are mouth watering. Definitely try the trilogy of...More

    Helpful?
    Response from EncantoAcapulco, Gerente at Hotel Encanto

    Good afternoon dear Stuart S; It is our pleasure to write you from Encanto Acapulco, thank you very much for all your beautiful comments, we are improving every day to offer always the best service. We are delighted to know that you enjoyed our gastronomy,...More

    Reviewed 7 October 2016

    The best hotel experience of my life. The hotel is an amazing structure that is a fluid artwork in itself. “Attention to Detail” must be its mantra, as this is reflected through its staff and food offering. It is clearly evident that architect Mr Aragones...More

    Helpful?2  
    Response from EncantoAcapulco, Gerente at Hotel Encanto

    Good morning dear philleahy; It is my pleasure to write you again from Encanto Acapulco, thank you very much for all your comments, we are delighted to know that you enjoyed your stay with us, the amazing architecture, each detail that made Encanto the most...More

    Reviewed 7 October 2016 via mobile

    I can't begin to describe how spectacular it was to arrive at Hotel Encanto at midnight. Looking surreal bathed in blue light. An amazing piece of architecture. In the morning when we raised the blinds we were greeted with 270 degree spectacular views of the...More

    Helpful?1  
    Response from EncantoAcapulco, Gerente at Hotel Encanto

    Good morning dear Jan-Marie H; It is our pleasure to write you from Encanto Acapulco, we are so delighted to know that you enjoyed your stay with us the amazing architecture and spa, thank you very much for every comment that you wrote to us,...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$222 - US$471 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Acapulco
    • #1 Luxury Hotel in Acapulco
    • #3 Romantic Hotel in Acapulco
    • #5 Business Hotel in Acapulco
    • #7 Family Hotel in Acapulco
    Photos
    Traveller (355)
    Room & Suite (240)
    Pool & Beach (88)
    Dining (82)
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    Questions & AnswersAsk a question
    Joanne W
    The website isn't working? Can anyone on staff tell me why?
    3 March 2017|
    Answer
    Response from EncantoAcapulco | Property representative |
    Dear Joanne, We have check the website and is working correctly If you need anything else it will be a pleasure to help you. Encanto Acapulco
    0
    Votes
    Google Translation
    Joanne W
    Is there on-site entertainment? How many restaurants & bars are there on-site? We have a 2.5 yr. old, I am wondering if there are things for her to do? Is there food/beverage service at the common pool areas?
    3 March 2017|
    Answer
    Response from EncantoAcapulco | Property representative |
    Dear Joanne, Good afternoon for the entertainment we have a private cinema that you can enjoy at anytime. Restaurants Terraza Breakfast and lunch are a classic of the port… In the mornings let you delight with its... More
    0
    Votes
    Google Translation
    klspac
    Hola, I'm a US travel agent and am wondering if you offer 'travel agent rates' at Hotel Encanto? Please advise. Gracias.
    28 December 2016|
    Answer Show all 2 answers
    Response from Jan-Marie H | Reviewed this property |
    I'm not sure of travel agents rates, however we spoke to the manager & I'm sure you could do the same. Very friendly staff, I'm sure they will help you
    0
    Votes
    Room Tips
    "all the rooms have great architecture and views"
    Read review
    "The ones above the trees will give you the best view."
    Read review
    "Ask for a room with its own private pool. Highly recommend the restaurants."
    Read review
    "Ocean Designer Suite on Bay View side. I'd recommend 301"
    Read review