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Mayan Palace Acapulco

#7 of 178 Hotels in Acapulco
Certificate of Excellence
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Mayan Palace Acapulco
Mayan Palace Acapulco
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955 Reviews from our TripAdvisor Community

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Showing 677: English reviews
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Naucalpan, Mexico
Reviewed 2 days ago NEWvia mobile

Beautiful hotel and gardens. Several swimming pools. Large gym, fully equipped. All kinds of facilities. It is a time share type of hotel. Very cordial staff. This hotel is 2 years old and all its installations are in mint condition. It is a great option.

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Thank ENRIQUE M M
Reno, Nevada
Reviewed 3 days ago NEW

The grand Mayan is great place for a vacation. The people are all fantastic. Only complaint is I emailed them 3 week prior to our arrival and explained that it was our 45th wedding anniversary and asked for a room with an ocean view. Well that did not happen. The rooms are very nice, spacious and well appointed. The pools...

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Thank MarcGNV
Wauconda, Illinois
Reviewed 5 days ago NEW

Plenty of space around the pools and beach. As with all of the Mayan Palace hotels the grounds are magnificent and the staff is friendly. Was here 10 years ago and they have updated much of the property. Had dinner in hotel restaurants a couple of nights and grabbed taxi to close by local places the other nights. Everything was...

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1Thank skarnatz
Arizona City, Arizona
Reviewed 2 weeks ago via mobile

This resort was beautiful the resort has 3 different areas you can stay. We had the beach view, absolutely beautiful! Seeing the swimming pools and looking at the ocean everyday was exceptional. The resort had entertainment every evening outside. The food was great, staff friendly and very helpful. We hired a tour guide that was great

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1Thank drewterry2005
Vermont
Reviewed 3 weeks ago

The Mayan Palace Golf is 1 of 3 resorts that share the same grounds in Acapulco. The other 2 resorts are the Grand Mayan and Mayan Palace Playa. They are all part of the Vidante Group. We used our timeshare exchange for this week but still got the call to go on the tour. A simple no sufficed, but beware...

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2Thank catwmn2xVT
Mexico City, Mexico
Reviewed 15 April 2017 via mobile

If they had not tried to force us to buy their resort products, it would had been as great family vacations as we always enjoy.. Service can be sometimes good and sometimes can improve a lot. The pools from the beach area were dirty and smelled rear. Food and beverages in average, good portions and reasonable prices.

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Thank IsoFi
Socialmediamanager1, Manager at Mayan Palace Acapulco, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. It appears as though not all your expectations were met. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We hope to have an opportunity to welcome you...

San Diego, California
Reviewed 14 April 2017 via mobile

The Mayan Golf is part of the Mayan Palace where my family and I vacationed for Spring Break this year! This was part of our time share, and we wanted to enjoy the sunshine and stay at a safe location; the Mayan Golf was it! The staff was warm and welcoming and by the time, we knew them by name....

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2Thank NinaNicasio
Chicago, Illinois
Reviewed 14 April 2017

We came from Chicago and there is no direct flights to Acapulco. We had an hour and a half layover in Mexico City. When you get off the plane, you must go through immigration. That took over an hour to get through. We ran to our luggage and went through customs. Praise God the light turned green and we did...

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24Thank Spataman
Reviewed 12 April 2017 via mobile

My family & I spent a week in Mayan Acapulco Golf, it is very memorable & relaxing ! Staff are warm & friendly, I was able to communicate fairly well with my Spanglish knowledge. As expected, most of them don't speak English but throw in some gestures & you'll be fine. We took the free shutlle back & forth to...

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4Thank Elizabeth D
Canada
Reviewed 10 April 2017

We LOVED the Mayan resorts in Acapulco. SEA GARDEN I was by myself the first week and stayed at the lower-end Sea Garden (has the fantastic Italian restaurant). Because of the lower number of guests and the smaller sized resort, there were less staff, but they all came to know me and made me feel incredibly welcome. Knowing me also...

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Thank escapecanada

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Mayan Palace Acapulco

Address: Avenida Del Palmar 1121 | Playa Diamante, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: RM838 - RM1,306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Acapulco 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Mayan Palace Acapulco Hotel Acapulco
Acapulco Mayan Palace
Mayan Palace Hotel Acapulco
Hotel Style:
#5 Romantic Hotel in Acapulco
#6 Family Hotel in Acapulco
#7 Luxury Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Acapulco staff and other travellers.
71 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any even numbered room is a an ocean view room”
MarcGNV, 23 May 2017 | Read review
“We had a 2B/2B unit at very end of the hall - very quiet! The floors are marble so everything echoes in the halls. Try to get pool view .”
catwmn2xVT, 5 May 2017 | Read review
“We had a time share exchange”
Revnevsev, 8 Mar 2017 | Read review
“We stayed on the Golf Course side so you had more traffic noise but otherwise was very quiet.”
busymomma79, 21 Feb 2017 | Read review
“Rooms in third building ,first floor are best for pool access”
jlgrass2017, 19 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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