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Park Royal Huatulco

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Park Royal Huatulco
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666 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Victoria, Canada
Reviewed yesterday NEW

ALL staff helpful and cheerful. Probably about 75% Mexican guests--lovely families with well behaved children.Hillside pool,quiet with beautiful views.Large selection of Mexican and standard food.Drinks good,and plentiful.Beach clean and attractive. Not suitable for disabled, (many stairs etc.) Tennis court at hotel,golf course next door.

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Helpful?
Thank ixtapa2015
Prague, Czech Republic
Reviewed 5 days ago NEW

We enjoyed our stay in this hotel, we stayed at level 10, so the view was great from our room, golf cars are available to take you around the hotel and we travel with a baby and this was his favorite part, to ride the golf cars. The hotel is not new but it´s still on good condition, we always...

Review collected in partnership with this hotel
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Helpful?
Thank Erika Giovanna B
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Let us thank you in the first place for staying at Park Royal Huatulco and for taking the time to share your pleasant experience. Your every comment is very constructive as it encourages us to become better each day. Please do not hesitate to visit us in the future. Let us provide you with an outstanding stay that exceeds your...

Denver
Reviewed 1 week ago NEW

The room was clean, spacious and quiet. The hotel has 2 pools, one by the beach and anither one on the 7th floor which is very convenient because in irder to get to the beach, guests need to take the hotel trnasportation because the hotel is not right by the beach. There is also another restaurant and snack bar by...

Review collected in partnership with this hotel
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Helpful?
Thank fran7alvarez
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Know that your words encourage us to work hard so as to keep enhancing our services. It will be a pleasure to host you during your upcoming vacation. We will definitely leave a better impression on you.

Winnipeg, Canada
Reviewed 1 week ago

We were a bit disappointed in this hotel. But what was lacking was made up for in the staff. The staff at the Park Royal were absolutely fabulous. A big shout out to Carlos. Carlos was wonderful!!! The room that we were initially given had water leaking from the ceiling in the bedroom and bathroom room, so the floor was...

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1Thank summertime399
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

thank you for your stay at Park Royal Huatulco and for the time taken to share your pleasing experience. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. I am really sorry we could not prevent this kind of inconveniences from happening during your...

Reviewed 1 week ago

The room was great facing the water, balcony, large, the bed was confortable. The employees are wonderful - always a smile and always ready to help you. The hotel is set up on a hillside and they have carts that run 24 hours a day to take you to your room but the walk was really nice every day. The...

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3Thank Theresa S
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Please let me thank you in the first place for staying at Park Royal Huatulco and for taking the time to share your pleasant experience. Thank you for pointing out every little aspect that you enjoyed during your stay at our resort. It is my pleasure to find out that our efforts are yielding results. Please know that your every...

Saltillo, Mexico
Reviewed 2 weeks ago via mobile

Since we arrived until we left we received excellent service and attention. The room was clean and comfortable. We had a really good time at the bar with Jacinto, he makes really good drinks; also we got help from Arely in the Recepcion and all employees were very kind. Park Royal was a good experience.

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3Thank Carolinaglzz
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Please let me thank you in the first place for staying at Park Royal Huatulco and for taking the time to share your pleasant experience. Allow me to let you know that it is very pleasing to read how much you enjoyed our facilities and services. I am glad that we managed to make you feel comfortable and well cared...

Reviewed 22 November 2016 via mobile

Jorge is amazing! Brought snacks and made sure drinks were always full :) He loved our music at the poolside... dancing as he passed our chaise lounge chairs Went ABOVE & BEYOND to make our visit amazing Very fluent in English.... remembered drink orders that were delivered before the first drink was done Always smiling and genuinely nice guy

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2Thank Jill S
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you for share yor experience. It is a honor read how much you enjoyed your stay and, I am Truly grateful for you appreciation towards the service provided by our staff members, reading such positive reviews motivates us to work hard in order to improve every day, there is still a lot more to comen to Park...

Kamloops, Canada
Reviewed 31 October 2016

Just arrived today , not impressed so far no one to meet us and take our bags , then only one person regisring us so that took 40 minutes , To lunch at upper pool level basically no food left wanted to make a salad asked 3 times for lettuce for a salad and hamburger .30 minutes later bear in...

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2Thank Colin K
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

I am very sorry that you had that bad experience, We see your comments in a positive way and we will be working to be better every day Thanks for your comments

Los Angeles, California
Reviewed 18 October 2016

Everyone made us feel welcome, polité, clean, safe. Heaveny scenery. Clean, big suite. Food mostly simple, but very fresh and very tasty. The bays in the area and small town se Are interesting. Enjoyad the coffee plantación.. Over all great trip, fantástic time, great experiencia. Park Royal Resort employees Are fantástic. No problems at all. We will return and recomend...

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1Thank Suledit
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

We appreciate your comments and we will continue corking to improve our food, thanks for taking the time to give us your comments

San Diego, California
Reviewed 10 October 2016

We had the penthouse apt on the 10th floor - a golf cart takes you all over since it's quite a walk, especially uphill. Food isn't the best - but it's OK - the staff is wonderful, and their service and attitude is wonderful. You can sign up for "all inclusive" which means all meal and drinks (alcohol too) is...

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Helpful?
Thank ohgeo
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

Thank your for your comments, we are working to improve our food, we hope to see you again and you can see the changes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Huatulco began as a surfing community far, far off the beaten path. Today with a first class international airport, 26 kilometers of stunning coast, 36 white beaches, and nine beautiful bays- it's a vacation paradise and, still, a slightly more secret destination. Tropical jungle and exotic highlands combine at the edge of a grand, grand Pacific like you've never experienced it. The Park Royal Huatulco's All Inclusive 133 suites come complete with a lavish beach club, two gorgeous swimming pools, two restaurants and three lounges serving drinks all day and into some truly remarkable evenings. ... more   less 

Additional Information about Park Royal Huatulco

Address: Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM518 - RM1,014 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Huatulco 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crown Pacific Huatulco Hotel Huatulco
Crown Pacific Deluxe Suite Hotel
Crown Pacific Deluxe Suite Resort
Hotel Style:
#6 Top resorts Hotel in Huatulco
#11 On the Beach Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Huatulco staff and other travellers.
33 questions
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Questions? Get answers from Park Royal Huatulco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they were very quiet,clean,and with excellent mattresses,pillows and views”
 of 5 bubbles ixtapa2015, 16 Jan 2017 | Read review
“Try to book a room on the higher floors. It goes up to 10. We were on the 10th floor and the view was really nice and it was very quiet.”
 of 5 bubbles summertime399, 8 Jan 2017 | Read review
“We had room 901 it was a corner room and everyone could see us on the balcony.most others are pretty private from what we could tell”
  • View from our balcony
 of 5 bubbles Terrischmitz, 4 Jan 2017 | Read review
“Travel with open heart, the Higher floors better views”
 of 5 bubbles Suledit, 18 Oct 2016 | Read review
“all suites and rooms are quiet -”
  • drone view of the Park Royal - property goes all the way down to the ocean
 of 5 bubbles ohgeo, 9 Oct 2016 | Read review
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