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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,661 Reviews from our TripAdvisor Community

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Showing 2,385: English reviews
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Winnipeg, Canada
Reviewed yesterday NEW

Although things started off on the wrong foot with quite the mix-up for our room, the rest of our experience at this resort made up for it. *The mix-up: arrived before check-in so room understandably not ready. When told it was ready and given an electronic card key, was taken aback when we opened the door and found another couple...

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Helpful?
Thank Y1843ISdanielg
Ajax
Reviewed yesterday NEWvia mobile

Great hotel set in a very picturesque bay overlooking the Pacific Ocean. Rooms are beautiful and modern with all amenities. Several really nice a la carte restaurants to choose from. Food is exceptional in the following restaurants, Castaways (which overlooks the bay providing s very lovey venue). Bordeaux, French cuisine, Oceania seafood and steak and Cin Cin which offers Italian....

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Thank Patricia Maria B
Saskatoon, Canada
Reviewed 2 days ago NEW

The Secrets Huatulco has been one of my favourite resorts to date. We upgraded to the Preferred Club Swim Up suites and did not regret it for a second. We requested to be in building 5 and it was amazing. We spent the majority of our time on our terrace or in the pool. The pool waiters would walk up...

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Helpful?
1Thank Kelly K
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Kelly K First of all, I would like to thank you very much for your kind message. We are very pleased to know that you have enjoyed our service and installations. Therefore I would like to mention how much we appreciate the time that you have taken to share it with all our public through our Trip Advisor account....

Ottawa
Reviewed 2 days ago NEWvia mobile

It was our first visit to the pacific side of Mexico. We loved it. Secrets is the best all inclusive resort we have been to. The staff are friendly and helpful. Every room seems to have an ocean view. There is a large selection of food available, including a variety of delicious Oaxacan food. Everyone works very hard and yet...

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Helpful?
1Thank yj26
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, yj26 I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our entire...

Nashville, United States
Reviewed 2 days ago NEW

My husband and I (in our mid 30’s) visited the first week of April. We have stayed at the Secrets in the Dominican Republic and I would say as far as the resort itself, it’s comparable. Similarities include the restaurants (which are all hit or miss). No reservations needed, no waiting, buffets are not the best and bring Imodium just...

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Helpful?
1Thank Sandra Z
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Sandra Z. On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review; We’ve shared your kind remarks with all our staff, who take so much pride in ensuring that our guests receive a great service. Since our mission is to offer the best service to each one of...

Guelph, Canada
Reviewed 2 days ago NEW

Just returned from a wonderful week at Secrets in Hautulco. The resort is beautiful. Each room has a stunning view of the ocean with a private balcony. The rooms are well appointed although some people may not appreciate the frosted glass doors for the bathroom. Every area of the resort is extremely clean and well maintained. Chairs around the pool...

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Helpful?
Thank worktotravel2015
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, worktotravel2015 We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our entire team,...

Chicago, Illinois
Reviewed 3 days ago NEW

If you want to have an amazing vacation, go to Secrets Huatulco. Great service, good food, huge pools. Different lunch options: it can be a poolside BBQ, a Market Cafe buffet or a sit down a la carte at Castaway. Evening reservations were not necessary for dinner. Not once was there a line. Food was great: French, Italian, Mexican, Japanese/Chinese,...

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Helpful?
Thank julieS5070AH
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, julieS5070AH I would like to thank you for your kind comments, about your experience in this recent stay at Secrets Huatulco Resort & Spa. It is gratifying for us to know that we are working on the right way. Our main priorities are to maintain and reach our goals by offering the best services to our guests. Therefore I...

Burlington, Ontario
Reviewed 3 days ago NEW

Beautiful resort, wonderful view. Staff are so friendly and helpful. The beach is not so good, water very rough, sand is hot and course. The food was very good, loved Castaways, and the view was beautiful.

Review collected in partnership with this hotel
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Helpful?
Thank charmj51
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, charmj51 First of all, I would like to express my gratitude for taking the time to share your feedback experienced during your vacations at Secrets Huatulco Resort & Spa. We are delighted to know that you had an enjoyable stay with us. As you may notice, our mission is to offer the best quality services to our guests. In...

Pevely
Reviewed 3 days ago NEW

Service not the best we have received in other Secrets Resorts. Only had Turn Down service 4 of the 7 nights. The Preferred Club small and not very comfortable as other Secrets Resorts. Paying for Preferred Club no great value. Food same everyday. Bars on the properties had bartenders could not make consistent drinks. Staff Friendly. Will not return to...

Review collected in partnership with this hotel
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Helpful?
1Thank michaelarthure
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, michaelarthure I would like to express my gratitude for taking your time to write an important review about your recent stay at Secrets Huatulco Resort & Spa. We are particularly attentive to the comments left by our guests, when it help us to evaluate our services, and if necessary to take the corrected measures to improve it. We hope...

Calgary, Canada
Reviewed 4 days ago NEW

When I booked this trip my agent told me that a colleague in her office won't go anywhere else now that he has been to Secrets. I was sure it was nice but THAT nice? It really is. This is a superb vacation destination and one that everyone should experience at least once. The food is excellent, the resort is...

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Thank 3190jo
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, 3190jo I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to know that you have enjoyed our hospitality and the efforts from our entire staff, please rest assure that we will take in account your sincere comments and...

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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM1,030 - RM1,998 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Top resorts Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Spa Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although it means more walking, a room on either end of the hotel will make it quieter.”
Y1843ISdanielg, 22 Apr 2017 | Read review
“Swim-out Rooms Rule!”
911sandraz, 21 Apr 2017 | Read review
“All rooms are ocean view”
worktotravel2015, 21 Apr 2017 | Read review
“building 1 is quieter but far from the shore”
julieS5070AH, 20 Apr 2017 | Read review
“If going to have room turn down service needs to be done each night. ”
michaelarthure, 20 Apr 2017 | Read review
5 of 5