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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
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3,036 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Huatulco Resort & Spa
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Showing 1,889: English reviews
Madrid, Spain
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2016 via mobile

we liked the resort and the location. the highlight was Manuel and his eagles. we enjoyed talking to him every day and learning about the art of falconry. the food was good and staff was nice and friendly. if you want peace and quiet ask for a room far from the pool where they play volleyball.

Helpful?
4 Thank enriquejfr
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear enriquejfr, Thank you very much for sharing your comments. I will forward your message to Manuel, he will be for sure very pleased to know that you enjoyed learning about his profession. Also, I will be very thankful if you could send me a detailed email about your recent stay, in order to take corrected actions if needed, toward... More 

Edmonton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2016

Huatulco is a newer resort area, so it doesn't have the myriad trappings of the overcrowded Cancun and Puerto Vallarta areas. That being said, the province is kept VERY clean. Every time we left the resort, workers could be seen maintaining the trees, grass and cleanliness of the public areas. The beaches are kept quite clean, but the water is... More 

Helpful?
1 Thank the_holiday_kid
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear the_holiday_kid, We thank you very much for your message and staying at our resort in your past vacations. Our mission is to offer the best quality service to our guests and your review is very important for us. In this frame, we will take in account your observations and take the necessary measures needed. We wish you a pleasant... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 January 2016

The view from our room was breathtaking! Probably the best ever! The room had a few drawbacks, such as very poor lighting, which made it hard to do makeup. There were only little round ceiling lights. Did not like vanities outside bathroom area in hallway of room. King bed was very firm and comfortable and room was clean. Maid service,... More 

Helpful?
3 Thank Visitor592015
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Visitor592015, Thank you very much for taking the time to share us your experience at Secrets Huatulco. We are very much concerned by the comments left by each one of our guests. In this frame, we will take into consideration the issue you are mentioning us and we will take the necessary measures. We hope to welcome you back... More 

Villahermosa, Mexico
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 January 2016

Secrets Huatulco is a really good hotel, one of the best I have ever stayed! From the moment I was booking it, with some issues with my flight tickets and the booking team helped more than once, and made my stay there possible. When we arrived also a great experience, personnel always making sure we didnt wait for long and... More 

Helpful?
3 Thank TainaLajara
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear TainaLajara, Thank you very much for taking the time to share us a feedback of your recent stay at Secrets Huatulco Resort & Spa. We will take into consideration each one of your comments, and in this frame we will take the necessary correction, to improve our service. We hope to welcome you back here, and if you do... More 

Toronto, Canada
1 review
Reviewed 5 January 2016

We just got back from our second annual family vacation from Dec 26-Jan 2 at Secrets Huatulco. This is our second year in a row at this resort and things are still amazing! Every guest gets access to free wifi throughout the resort. Rooms: This year we were in a standard junior suite which includes a balcony, fridge (pop,water,beer), rain... More 

Helpful?
Thank MrJonR
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear MrJonR, We would like to express our gratitude for taking your time to write this feedback of your recent stay at Secrets Huatulco Resort & Spa. The opinions of our guests are very important for us, in order to take actions when needed to continue offering an excellent service. We are overjoyed to know that you enjoyed your vacations... More 

Ontario
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 January 2016

We have just returned from a lovely last minute visit to Secrets, over christmas. We stayed in building 2 and had a lovely unimpeded view of the ocean. Room was well appointed, comfortable bed and good linens, cleaned to perfection everyday and the mini bar was restocked daily. We found the food very good at all venues. Very relaxing atmosphere.... More 

Helpful?
9 Thank nearnorthOntario
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear nearnorthOntario, Thank you very much for posting your experience at Secrets Huatulco. We are very much concerned by the comments of our guests, and in this frame we take the necessary measures to improve our service. I am taking into consideration all the points you are mentioning, especially the one about the pool and beach chairs. I will give... More 

Drayton Valley, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2016

First time to Secrets. 3rd time to Huatulco. So impressed! loved the resort the food was amazing, staff very friendly and helpful to go above and beyond making you happy! Beautiful location & Guaranteed great weather.

Helpful?
4 Thank Delores G
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Delores G, Thank you for taking your time to share your impressions about your recent stay at Secrets Huatulco Resort & Spa. We were delighted that you’ve enjoyed the attention provided by our personal. In this frame, your comments will be shared to our team who take so much pride in ensuring that you received an excellent service. Best... More 

ontario
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 January 2016

We have just returned from an amazing stay at Secrets Huatulco and I can only say WOW !!!!!!! This resort is certainly the best resort we have visited by far. The grounds are spectacular, the pools are amazing and the staff are second to none. We spent most of our nights at the SKY bar and had the pleasure of... More 

Helpful?
8 Thank GRF1956
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear GRF1956, It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look forward to welcome you back... More 

Seattle, WA
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 January 2016

We generally stay in small hotels and our time at Secrets reminded us why. While our room was pleasant with a king bed and settee I couldn't help but be embarrassed by the volume of water coming from the rain shower. I did my part turning it off and on but it's too much. When I hang up my towel... More 

Helpful?
3 Thank KM_Borowski
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear KM_Borowski, Thank you very much for taking the time to share your comments. We are very much concerned by the opinion of our guests and take them in account to take measures to improve our services when needed. In this frame we are sorry to know that you weren´t satisfied by your recent stay at Secrets Huatulco. Be sure... More 

Turner Valley, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2016

My husband took me to this resort for my birthday and it could have not been better. Starting with the breathtaking view as you walk in the lobby to check in...!! You get an absolutely amazing view of the ocean from pretty much everywhere in this property. Staff is amazing and so friendly! They make you feel so welcome and... More 

Helpful?
5 Thank Melodie W
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Melodie W I would like to express my gratitude for taking the time to send a feedback of your experience at Secrets Huatulco Resort & Spa. Your comments will be shared to each one of our employees, and they will be for sure very proud to know that you highlited their service. We hope to welcome you back here,... More 

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM1,151 - RM3,850 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Hotel Huatulco
Secrets Huatulco Resort And Spa
Hotel Style:
#1 Spa Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Top resorts Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
331 questions
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Pittsburgh, Pennsylvania

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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 1 through 4 give the best views of ocean, 5 is decent for this, 6 is partially blocked by trees on the left end (far side)”
  • View from top floor, sunrise!
  • Shapes and colors in the room
 of 5 bubbles sammyb09, 3 Dec 2016 | Read review
“I would not pay extra for the swim out rooms”
 of 5 bubbles ontarioguy, 30 Nov 2016 | Read review
“Building 5 or 6 Swim up ( we prefer 6 )”
 of 5 bubbles WaymanH_12, 29 Nov 2016 | Read review
“love building 5 with its great views”
 of 5 bubbles vme, 28 Nov 2016 | Read review
“Turn the red light on, "Do not disturb", when you do not want to be bothered.”
 of 5 bubbles TequilaFloor, 28 Nov 2016 | Read review
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