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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
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3,218 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Huatulco Resort & Spa
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Showing 2,017: English reviews
Saskatoon, Canada
Reviewed 20 February 2016

Dear All, I want to dedicate this review to all prospect guests of Secrets Huatulco: Thanks to Secrets Huatulco my wife and I can only keep going back there year after year. We have been to many other sunny destinations in many countries, but they all pale against the super awesome experience with your significant other. Recently we visited Secrets...

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Helpful?
7Thank F G
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear F G, Thank you for taking your time to share your impressions about your recent stay at Secrets Huatulco Resort & Spa. We were delighted that you’ve enjoyed the attention provided by our personal. In this frame, your comments will be shared to our team who take so much pride in ensuring that you received an excellent service. Please...

Toronto, Canada
Reviewed 20 February 2016

This trip was amazing full of good service, food and a fantastic experience overall. Shoutout to Vladameer, Dullsae, Neftallie, Fransico, Ceria, and Victor for treating their guest very well! I hope to be back some day!

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Helpful?
Thank Tyler P
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Tyler P, Thank you for taking your time to share your impressions about your recent stay at Secrets Huatulco Resort & Spa. We were delighted that you’ve enjoyed the attention provided by our personal. In this frame, your comments will be shared to our team who take so much pride in ensuring that you received an excellent service. Please...

Reviewed 20 February 2016 via mobile

The staff here truly seem interested in making your stay one to remember...so extremely pleasant and helpful. Only tiny complaint - more shade on the beach. The rest. Outstanding. Great service, beautiful resort, great food. Spa was a real treat. We'll be back!

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Helpful?
Thank Todd D
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Todd D, We appreciate the time taken in writing this wonderful review, and I will proudly forward your comments to the employees you are mentioning. They will be for sure very thankful to read you. We hope to welcome you back soon at Secrets Huatulco Resort & Spa. Best regards, Angélica Angón Cano General Manager

St. Albert, Canada
Reviewed 20 February 2016

We arrived on Feb 1 for one week for our annual trip to this beautiful resort. Once you have been here you will want to keep coming back. Check in was quick and easy with the help of ERIK from the Preferred Club, as soon as we were seated we were offered a cool cloth and cold drink. MIGUEL was...

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Helpful?
Thank Susan2619
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Susan2619, It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look forward to welcome you back...

Saltillo, Mexico
Reviewed 20 February 2016

the complement for a great nigh just having dinner on the beach with the beauty of the sea and sky, was the great service of our waitress Ivan, he excel on the service and attention very well to be on the right time.

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Thank S O
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear S O, We appreciate the time taken in writing this wonderful review, and I will proudly forward your comments to the employee you are mentioning. He will be for sure very thankful to read you. We hope to welcome you back soon at Secrets Huatulco Resort & Spa. Best regards, Angélica Angón Cano General Manager

Collingwood, Canada
Reviewed 19 February 2016

We travelled to Huatulco January 28-February 11. After visiting numerous other resorts with UVC we choose this destination for the weather and we were not disappointed! Fantastic weather! Carmen Pelayo our member services representative took such good care of us, even calling before we left home to welcome us and make sure all of our arrangements were in place. The...

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Helpful?
Thank mjzllz
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear mjzllz, On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review. Our mission is to offer the best service to each one of our guests. And we are overjoyed to receive such a wonderful feedback. We are looking forward for welcoming you back here, please do not hesitate...

Regina, SK
Reviewed 19 February 2016

If you are just now on trip advisor considering this hotel, and thinking you have just found the most perfect sounding resort you may wish to read this review.....If you are a person who loves 'the towel game' and to get up at between 5:00 a.m. and 6:00 a.m. to reserve a lounger in the dark....then this is the resort...

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3Thank coldcanadians_10
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear coldcanadians_10, Thank you very much for your taking the time to post your review on our Trip Advisor account. We are very much concerned by the comments of each one of our guests, and let me ensure you that we will take into consideration the room for improvement you are highliting. And in this frame, we will take the...

Boonville, Missouri
Reviewed 19 February 2016

We tried the Huatulco area for the first time and were very pleased. We booked Apple Travel through Anne OBrien at Damartravel.com. She did her usual great job. We love the non stop flight. We purchased the Travel Perks (preferred seating up front, with additional food and beverage). We thought it was worth it. The facilities and staff at Secrets...

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Helpful?
Thank David W
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear DMWMO, On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review. Our mission is to offer the best service to each one of our guests. And we are overjoyed to receive such a wonderful feedback. We are looking forward for welcoming you back here, please do not hesitate...

Columbus, Ohio
Reviewed 19 February 2016 via mobile

Great Staff, Great food/drinks and awesome 24 hour room service!! My husband surprised me with this anniversary getaway at Secrets it's truly a secret....an exclusive getaway with the best pampering in the world! They made us feel very special and will definitely be returning to this Resort again

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Thank Mrs H
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Mrs H, It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look forward to welcome you...

Cambridge, Canada
Reviewed 19 February 2016

On our 1st day at the resort, we had a de-agreable smell on the road from building # 3 toward the pool near the steak restaurant. It smell like raw souage, it was very disconfortable. We put our towels at the beginning of the pool when once of a while, the same odour was coming back to us. As one...

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Helpful?
Thank moeptoe
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear moeptoe, We thank you very much for your message and staying at our resort in your past vacations. Our mission is to offer the best quality service to our guests and your review is very important for us. In this frame, we will take in account your observations and take the necessary measures needed. We wish you a pleasant...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM1,105 - RM2,287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Luxury Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Top resorts Hotel in Huatulco
#1 Spa Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
367 questions
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Pittsburgh, Pennsylvania

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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the Ocean but the jacuzzi rooms are not worth the money”
 of 5 bubbles hookedoncancun, 19 Jan 2017 | Read review
“All rooms seemed to be exactly the same... and all face the beach... pool level might be a little noisy.”
 of 5 bubbles terrancesmith, 17 Jan 2017 | Read review
“Building 6 is close to the activities pool. Building 5 is closest to infinity pool. Enjoyed the building 5 view the best.”
 of 5 bubbles Yakster14, 17 Jan 2017 | Read review
“All rooms face the ocean and are in a tiered style, so all have a great view.”
 of 5 bubbles ontheroadat62, 17 Jan 2017 | Read review
“We were in Tower 5, 3rd floor. All rooms have an ocean view”
 of 5 bubbles BarbM813, 16 Jan 2017 | Read review
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