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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,385 Reviews from our TripAdvisor Community

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Showing 2,165: English reviews
Yorkville, Illinois
Reviewed 8 March 2016

I've been to a good amount of all inclusive resorts and this one was ok but my least favorite out of all of them. The people were fabulous but the resort itself was just ok. They have a few weird marble steps that are just one step or two here and there, and many people were tripping over them. They...

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Helpful?
1Thank Amy E
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Amy E, Thank you very much for taking the time to share your comments. We are very much concerned by the opinion of our guests and take them in account to take measures to improve our services when needed. In this frame we are sorry to know that you weren´t completely satisfied by your recent stay at Secrets Huatulco....

Thornhill, Canada
Reviewed 7 March 2016

All the positive reviews about this resort are true. Gorgeous scenery, lovely architectural design, delicious food, perfect weather. I can’t imagine anyone not having a wonderful vacation at Secrets Huatulco. One of the highlights of our stay was a “romantic dinner” on the beach, thanks to Ivan our waiter. Of particular note is the outstanding service provided by chief concierge...

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Helpful?
2Thank Richard H
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Richard H, We appreciate the time taken in writing this wonderful review, and I will proudly forward your comments to the employees you are mentioning. They will be for sure very thankful to read you. We hope to welcome you back soon at Secrets Huatulco Resort & Spa. Best regards, Angélica Angón Cano General Manager

Saskatoon, SK
Reviewed 7 March 2016 via mobile

Stayed with 4 other couples and had a wonderful time! Pros: - Food was excellent. No reservations needed and all a la cartes easily accommodated 8 of us. It's hard to pick my favourite, but if I had to pick I think Spice (Asian) was my fav. But again, all were great. - Pools are great. Some activities to participate...

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Helpful?
1Thank SeaShell40
Secrets Huatulc... R, SeaShell40 at Secrets Huatulco Resort & Spa, responded to this review

Dear SeaShell40, Thank you very much for your taking the time to post your review on our Trip Advisor account. We are very much concerned by the comments of each one of our guests, and let me ensure you that we will take into consideration the rooms for improvement you are highliting. And in this frame, we will take the...

Neenah, Wisconsin
Reviewed 7 March 2016 via mobile

We enjoyed our time at Secrets. An adult groups with average age above 50. Restaurants are adequate without waiting. Nightlife a bit lacking of excitement unless you work to help kick it up a bit. Safe surroundings. Very quaint. Nice views from rooms. Beach is large and nice swim areas. Rooms were nice and not stuffy like some Caribbean hotel...

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Helpful?
Thank Bonnie E
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Bonnie E, Thank you very much for taking the time to share us this review. It is very important for us to receive the feedback of our guests. it helps us to improve our service, pursuing the excellence. In this frame, we will take into consideration your comments, and send them to the areas involved. We hope to see...

Saskatoon, SK Canada
Reviewed 7 March 2016 via mobile

We had a group of 10...5 couples....who were booked to Punta Cana but switched due to the Zitka virus. We wanted a 5* and believed the Secrets/Sandals/Dreams chain would provide this level of resort. This was my second time to the west side of Mexico and there is a clear difference from the Caribbean side. The beaches are not the...

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Helpful?
1Thank Laen27
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Laen27, We would like to express our gratitude for leaving us this review. Our Hotel is very much concerned by the comments posted by our guests, and we will take them into consideration. We are looking forward to seeing you soon at Secrets Huatulco Resort & Spa. Please do not hesitate to contact us previous to your stay. We...

Greenville, Illinois
Reviewed 7 March 2016

Resort was very nice and accommodating. Karen and Miguel in the preferred room. Delores was great at the Spa. Japanese restaurant was my favorite. Hector was great at front lobby to call taxi. Enrique, Tania and Malcolm were great. Francisco was fun at pool area. Must go to La Bacana down the street to visit Arianna and her family restaurant....

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Helpful?
Thank NicoleKnox
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear NicoleKnox, We would like to express our gratitude to leave us this review. Our Hotel is very much concerned by the comments posted by our guests, and we will take them into consideration. We are looking forward to seeing you soon at Secrets Huatulco Resort & Spa. Please do not hesitate to contact us previous to your stay. We...

Chicago, Illinois
Reviewed 7 March 2016

What makes this resort so special is the wonderful, sincere, and friendly staff. Everyone my friends and I came into contact with did everything to make our stay extra special with constant smiles on their faces! In particular Luis Hurtado the Chief Concierge & M. Theresa Marco the Rooms Division Manager & Concierge Miguel in the Preferred Club & Ricardo...

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Helpful?
1Thank Mark B
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Mark B, We appreciate the time taken in writing this wonderful review, and I will proudly forward your comments to the employees you are mentioning. They will be for sure very thankful to read you. We hope to welcome you back soon at Secrets Huatulco Resort & Spa. Best regards, Angélica Angón Cano General Manager

Port Hope, Canada
Reviewed 7 March 2016

We recently enjoyed a week at Secrets, Huatulco Mexico (Last week of Feb.) We enjoyed all the restaurants, especially Castaways for lunch with the lovely view. The service and amenities were excellent. This was our 2nd. time at this resort. Special thanks to Ciria, Ricardo, Francisco, Dulce, Vladimir, Neftali and Victor, the staff on the beach. Hasta Luego

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Helpful?
Thank Gord A
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Gord A, Thank you very much for your comments, and for recommending our hotel. We are glad to know that you had a great stay here at the hotel and that you appreciate the service provided by our personal. Please don't hesitate to send us a message if you decide to come back to our resort, we like to...

Morgantown, West Virginia
Reviewed 7 March 2016

We recently spent a week at Secret Huatulco. This was our first time to this resort although we have been to Silver Sands and Capri. Huatulco beats them both hands down. We chose this place for the beach and views that are more spectacular than the pictures. Huatulco is an easy small airport to get through customs and we were...

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Helpful?
1Thank traveler1809439
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear traveler1809439, We would like to express our gratitude for leaving us this review. Our Hotel is very much concerned by the comments posted by our guests, and we will take them into consideration. We are looking forward to seeing you soon at Secrets Huatulco Resort & Spa. Please do not hesitate to contact us previous to your stay. We...

Oklahoma City, Oklahoma
Reviewed 6 March 2016

This was our second trip to Secrets at Huatulco. As always the staff was great, food was good, location was great. But our night time maid Sylvia was Great always smiling and laughing, she went out of her way to make sure we had everything we needed. Her personality was just contagious.

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Helpful?
Thank lovabeach1291
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear lovabeach1291, Thank you very much for sharing your comments. I will forward your message to Sylvia, she will be for sure very pleased to know that you enjoyed very much her service. Also, I will be very thankful if you could send me a detailed email about your recent stay, in order to take corrected actions if needed, toward...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM964 - RM2,298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Top resorts Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Spa Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are ocean front”
 of 5 bubbles Pecpmc, 21 Feb 2017 | Read review
“junior suite with jacuzzi was so confortable.”
 of 5 bubbles 913titom, 21 Feb 2017 | Read review
“We had a room in the top building in the ground floor with a whirlpool on the deck. Approximately 10 rooms away from the skybar. Great location for us as we could hear the entertainment from our deck and enjoy a bottle of wine with just the two of us.”
 of 5 bubbles 3darring, 21 Feb 2017 | Read review
“We prefer the rooms higher up with the amazing ocean views”
 of 5 bubbles KBDKT, 20 Feb 2017 | Read review
“We were on the 1st floor and had an overview which was great”
 of 5 bubbles linnetd2016, 20 Feb 2017 | Read review
5 of 5