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Hotel Castillo Huatulco Hotel & Beach Club

TripAdvisorUS$67*
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#12 of 49 Hotels in Huatulco
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$128*
US$67*
Great Deal
US$68*
US$68*
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Hotel Castillo Huatulco Hotel & Beach Club
Hotel Castillo Huatulco Hotel & Beach Club
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456 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Milwaukee, Wisconsin
Reviewed 4 days ago NEW

I rented the the Jr Suite 5/15-5/18/2017. The Positives Very Clean, Very Friendly Helpful staff. The Club Playa was well looked after and very clean. The Negatives, WiFi was poor couldn't use it in our room, The only access to an outlet by the bed was behind the mattresses which made it hard to charge anything, the other outlets were...

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Helpful?
1Thank Fred W
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Fred, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Reviewed 6 days ago NEWvia mobile

I returned to the Castillo for a little solo R&R after a tough winter. I was concerned because I had read that they were renovating but hoped for the best. The renos seemed to be finished by the time I got there; the hotel was quiet and seemed unchanged. I enjoyed the new 'tourist walk' to town and found the...

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Helpful?
1Thank Miles P
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss./Mr. Miles P., we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Halifax, Canada
Reviewed 1 week ago

This little Mexican hotel had very clean and simple rooms. Not luxurious but I will definitely return because of the friendly service, best location and popular beach club. Walking distance to the town, beach and fun restaurants. The food was mostly buffet style but I ordered off the menu every day for lunch at the beach club. Enough choice at...

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Helpful?
1Thank mich434
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

We appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

southern ontario
Reviewed 4 April 2017

There were lots of things we liked here- location, friendly staff and clean premises, but it's doubtful we would return. Prior to arrival, we had emailed the hotel asking for a ground floor room. We got an email saying one had been blocked out for our use. I was impressed. At check in, we were given a room on the...

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Helpful?
4Thank susierotolo
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss Susi, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Kitchener, Canada
Reviewed 2 April 2017

We just returned from staying at the Hotel Castillo and for the most part it was a good experience. We had room 202, with a large balcony overlooking the street which was nice because we could enjoy an early morning coffee(we brought our own supplies and water heater) on it. We were able to "people watch" as the town came...

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Helpful?
2Thank Max8219
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Edmonton, Canada
Reviewed 29 March 2017 via mobile

This was our 6th time to Huatulco and 3rd time at the Castillo. The hotel serves its target market well: clean rooms, decent to good food and extremely friendly helpful staff.....all at a reasonable price. During our stay, the hotel was very busy due to a Mexican holiday but while sometimes chaotic, it added to the appeal. If you want...

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Helpful?
1Thank Creigh
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Welland, Canada
Reviewed 28 March 2017

We came back to this little hotel Mar 16-26/17.... This was our second visit... I must say that the staff at this hotel is amazing and so very friendly... they can't do enough for you.. Federico, Raquel, Asael, Humberto, Diana(at the beach club), Ricardo... I'm sure a missed a few wonderful people... We had requested the same room as our...

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Helpful?
1Thank Cheryl L
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Cheryl, we appreciate your comments and believe me that we will exceed your expectations. I imagine that we visited with Mr. Kevin who also made his comments, I copied the answer Mr. Kevin, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the...

Reviewed 24 March 2017 via mobile

We first visited the Castillo in March 2013, when we stayed for 3 weeks. We have been traveling to various coastal resort areas in Mexico since 1984; it has always been our preference to stay at smaller hotels/resorts, that are typically Mexican, where the people & staff are generally friendly & the staff go above & beyond what one expects....

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Helpful?
6Thank Kevin N
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Mr. Kevin, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Red Deer, Canada
Reviewed 21 March 2017

We were lucky enough to visit Hotel Castillo from December 23 to December 30, 2016. We contacted the hotel ahead of time to specifically request a room on the top floor on the pool side with a king size bed. This e-mail request was quickly responded to by the hotel and confirmed. Upon arrival at the airport, we were lucky...

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Helpful?
Thank Belinda037
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Belinda, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

Calgary, Canada
Reviewed 20 March 2017

We initially booked this hotel because of the location and we have been extremely happy with our choice. You can walk everywhere if you want because of its very central location. The new "tourist corridor" makes it an easy walk into La Crucecita. The hotel itself is located in the little village of Santa Cruz with a lovely beach and...

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Helpful?
1Thank kraeling
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

We appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Castillo Huatulco Hotel & Beach Club, located in the main Bay of Santa Cruz, just a few steps from the handicraft market, area of banks and the main dock of cruises and tours, car rental and travel agency and only 5 minutes from the Centre of the Crucesita. 112 rooms, including: standard rooms with two double beds, rooms Junior with two double beds and a King Size, rooms Juniors and room Master Suites; Beach Club, two Restaurants, two Bars, two Swimming Pools, Children's area featuring all inclusive plans and plan E.P. ... more   less 

Additional Information about Hotel Castillo Huatulco Hotel & Beach Club

Address: Blvd Santa Cruz 303 | Bahia de Santa Cuz, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM235 - RM653 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Castillo Huatulco Hotel & Beach Club 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castillo Huatulco
Hotel Castillo Huatulco
Hotel Style:
#11 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castillo Huatulco Hotel & Beach Club staff and other travellers.
56 questions
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central ontario

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Questions? Get answers from Hotel Castillo Huatulco Hotel & Beach Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked our room with a large terrace overlooking the street”
mich434, 17 May 2017 | Read review
“Rooms with large balconies but can be very nice but can be very hot”
Max8219, 2 Apr 2017 | Read review
“A room on the top floor, facing the pool. Room is quiet and away from the smoking areas.”
Belinda037, 20 Mar 2017 | Read review
“Some rooms face the pool and others face the street and have a large terrace which we prefer.”
kraeling, 19 Mar 2017 | Read review
“Ask for a room looking over the street, the balconies are big.”
SharonPat2016, 19 Mar 2017 | Read review
5 of 5
TripAdvisor
US$67* /night
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Booking.comUS$68
Hotels.comUS$68
AMOMAUS$128
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Prices are for 1 room, 2 adults
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