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Hotel Castillo Huatulco Hotel & Beach Club

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#11 of 49 Hotels in Huatulco
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Castillo Huatulco Hotel & Beach Club
Hotel Castillo Huatulco Hotel & Beach Club
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449 Reviews from our TripAdvisor Community

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Puebla, Mexico
Reviewed 5 days ago NEW
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Helpful?
Thank Javier R
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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Reviewed 1 week ago via mobile
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Thank Luis Angel R
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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southern ontario
Reviewed 3 weeks ago

There were lots of things we liked here- location, friendly staff and clean premises, but it's doubtful we would return. Prior to arrival, we had emailed the hotel asking for a ground floor room. We got an email saying one had been blocked out for our use. I was impressed. At check in, we were given a room on the...

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4Thank susierotolo
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss Susi, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Reviewed 3 weeks ago via mobile
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Thank Adelasabalette
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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Kitchener, Canada
Reviewed 3 weeks ago

We just returned from staying at the Hotel Castillo and for the most part it was a good experience. We had room 202, with a large balcony overlooking the street which was nice because we could enjoy an early morning coffee(we brought our own supplies and water heater) on it. We were able to "people watch" as the town came...

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2Thank Max8219
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Reviewed 3 weeks ago
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Thank Viry K
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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Temperley, Argentina
Reviewed 3 weeks ago
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2Thank ViejitoBu
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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Edmonton, Canada
Reviewed 3 weeks ago via mobile

This was our 6th time to Huatulco and 3rd time at the Castillo. The hotel serves its target market well: clean rooms, decent to good food and extremely friendly helpful staff.....all at a reasonable price. During our stay, the hotel was very busy due to a Mexican holiday but while sometimes chaotic, it added to the appeal. If you want...

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1Thank Creigh
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back to the home Hotel Castillo Huatulco. Best Regards Raul Vallin Sales Manager

Reviewed 4 weeks ago
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Thank Benjamin A
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review
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Welland, Canada
Reviewed 4 weeks ago

We came back to this little hotel Mar 16-26/17.... This was our second visit... I must say that the staff at this hotel is amazing and so very friendly... they can't do enough for you.. Federico, Raquel, Asael, Humberto, Diana(at the beach club), Ricardo... I'm sure a missed a few wonderful people... We had requested the same room as our...

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1Thank Cheryl L
castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach Club, responded to this review

Miss. Cheryl, we appreciate your comments and believe me that we will exceed your expectations. I imagine that we visited with Mr. Kevin who also made his comments, I copied the answer Mr. Kevin, thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Castillo Huatulco Hotel & Beach Club, located in the main Bay of Santa Cruz, just a few steps from the handicraft market, area of banks and the main dock of cruises and tours, car rental and travel agency and only 5 minutes from the Centre of the Crucesita. 112 rooms, including: standard rooms with two double beds, rooms Junior with two double beds and a King Size, rooms Juniors and room Master Suites; Beach Club, two Restaurants, two Bars, two Swimming Pools, Children's area featuring all inclusive plans and plan E.P. ... more   less 

Additional Information about Hotel Castillo Huatulco Hotel & Beach Club

Address: Blvd Santa Cruz 303 | Bahia de Santa Cuz, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: RM255 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Castillo Huatulco Hotel & Beach Club 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castillo Huatulco
Hotel Castillo Huatulco
Hotel Style:
#11 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castillo Huatulco Hotel & Beach Club staff and other travellers.
56 questions
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central ontario
2 months ago
castillohuatulco Mexico City, Mexico Property representative
Helpful answer
2
Votes
Not as helpful

You should be careful when you visit the Beach Club, water currents can change at any time.

In Bahia de Chahue, we have a lifeguard that can guide you on the waves that you have on the day you visit us.

Best regards

Raúl Vallín

Sales Manager

2 months ago Google Translation
Rocky Mountains
castillohuatulco Mexico City, Mexico Property representative
Helpful answer
3
Votes
Not as helpful

Mr. or Mis Rsher, your will be able to enjoy all the facilities at the heavenly Beach Club; hammocks, palapas, sand volleyball court, restaurant bar, swimming pool and the play ground.

The Beach Club have chairs the hard plastic at the beach and the sowwiming pool, also have flush toilet. Just 5 minutes away from hotel, inclusive transportation.

Best regards

over a year ago Google Translation
castillohuatulco Mexico City, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Mr. Manuel, the standard double rooms have double beds and can fit up to 4 people (2 adults and 2 children) or we have Jr. Suite with 1 king bed and 2 double beds.

At the moment of making your reservation you can request the room that you need.

Best regards

Raúl Vallin

Sales manager

3 months ago Google Translation
Canada
castillohuatulco Mexico City, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Good morning, you can enter to the page of castillohuatulco and there come the services that we have in the hotel.

The Beach Club is exclusive for the guests of the hotel, and is located 5 minutes away by hotel transportation or 10 minutes walking, there you can spend all day, we do not have training activities, but if you dinners theme. The drinks are commercial and the beer is on tap. The internet is fast, and you will find it in all areas of the hotel and the Beach Club.

We hope you in this house the Hotel Castillo Huatulco

Best regards

Raul Vallin

Sales Manager

3 months ago Google Translation
Alberta
castillohuatulco Mexico City, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Hello, the shuttle run to the beach club every 30 min. from 9 Hrs. until 17 Hrs. At the beach club, we have a lifesaver to report on the waves there on the date this traveling.

All our rooms are nice and quiet

I hope this home Hotel Castillo Huatulco, Hotel & Beach Club

Raul Vallin

Sales Manager

5 months ago Google Translation

See all questions (56)

Questions? Get answers from Hotel Castillo Huatulco Hotel & Beach Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with large balconies but can be very nice but can be very hot”
Max8219, 2 Apr 2017 | Read review
“A room on the top floor, facing the pool. Room is quiet and away from the smoking areas.”
Belinda037, 20 Mar 2017 | Read review
“Some rooms face the pool and others face the street and have a large terrace which we prefer.”
kraeling, 19 Mar 2017 | Read review
“Ask for a room looking over the street, the balconies are big.”
SharonPat2016, 19 Mar 2017 | Read review
“Our original room faced the boulevard and was a bit noisy, but Luis was able to move us to a room facing the pool, which was MUCH quieter.”
finalproof, 18 Feb 2017 | Read review
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