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Holiday Inn Resort Mazatlan, an IHG Hotel

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Avenida Playa Gaviotas 220 Zona Dorada, Mazatlan 82110 Mexico
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Traveller (160)
Pool & Beach (42)
Room & Suite (30)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Mazatlan, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 115 hotels in Mazatlan
Location
Cleanliness
Service
Value
Holiday Inn Resort is the newest hotel on the beach in the Golden Zone and in the commercial and financial area of Mazatlan. Its 164 rooms have views of the Mexican Pacific along with the beautiful view of Deer Island the largest of the 3 islands of Mazatlan considered a World Heritage Site. Here you can enjoy your business or leisure trip, where you can make use of exclusive facilities for you and your family. In our restaurant Concordia you can find the most delicious regional dishes and international cuisine, as well as enjoy a delicious refreshing drink in our Bar La Vinata . If you have any business meeting or social event, you can use our ballroom Copala with a spectacular ocean view. Our Modern Gym located at the top of our building with an spectacular view. By walking we can access the famous Malecon of Mazatlan the largest in Mexico and the longest in Latin America.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
Spanish
185Reviews17Q+A13Room tips
Traveller rating
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Jim W wrote a review 15 Aug
1 contribution
While views are good. Get ready for add nondisclosed charges in your RSVP with this hotel. They charge 25.00 per visit. You can't have someone visit you at this resort without paying. This was never disclosed in the RSVP.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bob T wrote a review Jun 2022
2 contributions
Classy, professional, with exceptional customer service. I'm not big on restaurant food, but THIS restaurant was MAGNIFICENT from every angle: food presentation, taste, quantity, price, and service!!!
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Date of stay: June 2022
Value
Service
Room Tip: Eat in the restaurant near the pool. Great food. Great view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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natdel wrote a review Feb 2022
Ottawa, Canada35 contributions14 helpful votes
This hotel is well located, rooms have an ocean view, beds are comfy, restaurant makes yummy food and it’s very affordable. Beautiful sundeck overlooking the beach/ocean and Deer Island. Only downfall is the bands that show up on the public beach and play for hours and hours. They have really loud speakers and play so loud that you cant relax, have a nap or even have a conversation with someone sitting next to you. We’ve complained to the hotel and there is nothing they can do until 8pm. They usually play for over 4hrs. Not relaxing at all. It is unfortunate because this hotel is great but I am looking forward now to leaving.
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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77mockmotorspitcher wrote a review Nov 2021
Torreon, Mexico382 contributions105 helpful votes
I get treated great here and many of the staff remember me...the beds and pillows are excellent plus the ocean views are great...we enjoyed the shrimp platter each afternoon that we ordered...my only complaint is the elevator in this place when it's busy...hope the Marriott next door when it opens doesnt make the beach way to crowded.
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luis Hernandez wrote a review Sep 2021
Pasadena, California1 contribution1 helpful vote
The place it’s so nice, really love it. Great location and great access to the beach.The staff they were so friendly. But what’s really disappointed me was the front desk staff, they don’t provide you a nice service, feel like I was doing a favor to them and I think the the manager (women) she was so rude, and the housekeeper also super rude. My opinion I think they need more training, I really was so polite with them but looks if you nice they treats you bad.
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Date of stay: January 2021Trip type: Travelled as a couple
Room Tip: Nice place, but the pool it’s so small, with same price they charge you can find a place more...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Keywestblack wrote a review May 2021
2 contributions1 helpful vote
No chairs or umbrellas because people put towels at 8am amd saved them. Holiday inn either needs to buy more or not let people save them for all day. They sit empty and the waitors do nothing. They told us to do the same thing.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LoveandGratitude wrote a review Nov 2020
Manhattan Beach, California23 contributions6 helpful votes
I've stayed here on both my visits to Maz. It's walking distance to most everything including the Malecon. Can't beat the ocean front view. The rooms are modern and ALL are ocean view. BEST roof top for happy hour & sunset views. Starbucks IN hotel was a bonus.
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Date of stay: November 2020
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sparrow2027 wrote a review Mar 2020
Minnesota145 contributions76 helpful votes
I will stay here again next time in Mazatlan! Every room has an ocean view and this also has a great beach front. You are walking distance to everything. From the desk help to the maid service was exceptional? The morning breakfast was delicious, lots of morning food choices to choose from.
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Date of stay: March 2020
Value
Location
Service
Room Tip: Costs of the room depends on how big you want your suite/ this hotel also has a workout room and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Wandeczka wrote a review Feb 2020
Kelowna, Canada207 contributions64 helpful votes
We enjoyed our stay at this hotel. The two queen beds were very comfortable, there was a choice of soft or firm pillows, and the bedding was good quality. There are private balconies overlooking the pool, the ocean and lovely Deer island. A bar fridge would have been a welcome addition and the lighting was poor in the bathroom, which seems to be common in Mazatlan. The hotel information booklet had misinformation about the ice machine being located on two floors but the only ice machine was on the penthouse deck, near the rooftop patio bar. The beach was wide and walkable, and many restaurants and bars are very nearby. Two we enjoyed as Canadians was Twisted Mamas and Friends because of their familiar comfort food. An infinity pool overlooked the ocean, it was lovely and warm. However, on Saturday the loud BANDA music was way too loud and way too long! Not everyone enjoys that constant racket when trying to relax. There should be a time limit as to how long they are allowed to harass the Holiday Inn customers before moving on. Coffee and cups were to be supplied daily but they were not. The television has many English choices which we enjoyed. The food was decent except for the pizza with we sent back. It was pretty quiet and spacious when we stayed, during busy times it would be quite crowded for the size of the pool and deck.
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Date of stay: February 2020
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Perla G, General Manager at Holiday Inn Resort Mazatlan, an IHG Hotel
Responded 20 Feb 2020
Good morning ! Thank you for choosing “Holiday Inn Resort” for your stay. We are very happy that you liked our hotel, thanks to the comfortable beds, the private balconies, our ininity pool and the ocean view. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. The next time you come to Mazatlan, we will recive you again with a big smile in our faces. Sincerely Julio Gonzalez management assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bernard K wrote a review Jan 2020
1 contribution3 helpful votes
Great location. Great service and rooms but very noisy. Every bad musician in Mazatlan seems to gather on the beach in front of the hotel and belt a very loud racket, each playing a different off key tune. This goes on during the day and most of the night. If you want piece and quiet this is not the place to be.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Perla G, Manager at Holiday Inn Resort Mazatlan, an IHG Hotel
Responded 27 Jan 2020
Hellor Sir. Good Morning. Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MAZATLAN. I would like to start by apologizing to you for the inconvenience with the loud music. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Have a nice day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$91 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
164
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Frequently Asked Questions about Holiday Inn Resort Mazatlan, an IHG Hotel
Which popular attractions are close to Holiday Inn Resort Mazatlan, an IHG Hotel?
Nearby attractions include Golden Zone (0.4 km), Onilikan (0.10 km), and Playa Las Gaviotas (0.2 km).
What are some of the property amenities at Holiday Inn Resort Mazatlan, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Holiday Inn Resort Mazatlan, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Resort Mazatlan, an IHG Hotel?
Conveniently located restaurants include Pancho's, Panama, and Lucky B's.
Are there opportunities to exercise at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Resort Mazatlan, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Resort Mazatlan, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Resort Mazatlan, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Resort Mazatlan, an IHG Hotel?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.9 km).