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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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    02/08/2017 03/08/2017
    Traveller (3042)
    Pool & Beach (678)
    Room & Suite (650)
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    Overview
    • Excellent37%
    • Very good35%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “sports bar” (256 reviews)
    “jacuzzi suite” (55 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel deals
    Pueblo Bonito Emerald Bay
    2,927 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
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    #1 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
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    Rooms
    2 Aug3 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,153)
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    There are newer reviews for Hotel Riu Emerald Bay
    See the most recent reviews

    11 - 15 of 2,239 reviews

    Reviewed 23 May 2017

    Overall, we had a good time at the Riu Emerald Bay. The grounds, restaurants and our room were all very clean. The food was just okay. The lunch buffet and limited dinner options got tiresome after day 3, but we also got a very discounted...More

    1  Thank AshleyV_318
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 25 May 2017

    Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We regret to read that you didn’t agree with our specialty restaurants booking system. Considering...More

    Reviewed 19 May 2017

    Pros: We love Riu Resorts. The staff is always attentive, polite, and respectful. The resorts are always clean, the decor extremely tasteful, the surrounding gardens beautiful. The food is always good with a large selection of entrees. The Hotel Riu Emerald Bay in Mazatlan is...More

    4  Thank WEAREGONE5585
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 22 May 2017

    Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. On the one hand, we would like to apologize that you felt disturbed by some of our other guests and the noise at our hotel. As you might already know...More

    Reviewed 18 May 2017

    This was my first time to Mazatlan, after having been to Riviera Maya and Puerto Vallarta. I've stayed in various all inclusives, include 3 Riu resorts, Sandals, and Beaches before (for reference). Like all Riu resorts, the grounds are beautifully maintained, and the rooms are...More

    2  Thank Jessica N
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 22 May 2017

    Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are very disappointed to find that you had the impression that the hotel was crowded during your stay. It...More

    Reviewed 18 May 2017

    Staff are amazing, rooms very clean, food is out of this world. If any one is complaining about the food in their reviews do not listen to this wining. The food is amazing here!! The beach is stunning,

    1  Thank Jodi B
    Reviewed 17 May 2017

    Awesome resort - clean - great food - friendly staff - great ocean view - nice rms- elevator is NOT slow - nice massage down the beach 5 min walk - 30.00 for 1 hr- short flight from Edmonton - would definitly recommend

    3  Thank M7little
    Pueblo Bonito Emerald Bay
    2,927 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,221 reviews
    #1 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Hotel Playa Mazatlan
    1,779 reviews
    #5 of 78 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Breakfast included
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$128 - US$681 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #7 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 716
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Travelocity, Orbitz, Hotels.com, BookIt.com, Hotwire, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Riu Emerald Bay Mazatlan
    Add Photo Photos
    Traveller (3042)
    Pool & Beach (678)
    Room & Suite (650)
    Dining (280)
    Hotel & Grounds (1696)
    Family and Play Areas (34)
    Bathroom (23)
    Business Centre & Event Rooms (10)
    Nearby
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    Nearby Restaurants
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    Cilantro's
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    Nearby Attractions
    Deer Island (Isla de Venados)
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    5.77 km away
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    Ask a question
    Questions & Answers
    Tianna P
    10 June 2017|
    Answer Show all 5 answers
    Response from AshleyV_318 | Reviewed this property |
    Very clean, wide and tons of chairs!
    1
    Vote
    sashanh1
    11 May 2017|
    Answer Show all 7 answers
    Response from JoLeen2 | Reviewed this property |
    Note.. big difference in resorts!! Not a Palace..No Room service,lots and lots of Children.. FORUM for more help,info..
    0
    Votes
    geeteeoh
    19 April 2017|
    Answer Show all 9 answers
    Response from JoLeen2 | Reviewed this property |
    No sleeveless shirts for men! Dress shirts ok.no flip flops. Buffet more casual. Must wear cover-up,shirt. No wet swim suits .
    0
    Votes
    Room Tips
    "They are ALL ocean view!"
    Read review
    "All rooms are ocean view and higher floors have better view."
    Read review
    "higher floors have better views, but if you are worried about elevators, lower floors make walking up..."
    Read review
    "All rooms are great and have an ocean view with balcony!"
    Read review
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