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Av Del Delfin 6300 Esq. Quinta Avenida, Mazatlan 82112 Mexico
Lowest prices for your stay
ibis
US$45
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Free cancellation until 09/10/22
Booking.com
US$40
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Free cancellation until 09/10/22
Expedia.com
US$45
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Free cancellation until 08/10/22
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PricelineUS$45
Hotels.comUS$45
ZenHotels.comUS$47
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (37)
Room & Suite (20)
Dining (14)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Daily temperature and symptom checks for staff
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Mazatlan Marina
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 118 hotels in Mazatlan
Location
Cleanliness
Service
Value
The ibis Mazatlan hotel is located within Punto Marenna shopping center, just 2 minutes from Plaza Galerías, 15 minutes from Mazatlan's Golden Zone and 25 minutes from Mazatlan Rafael Buelna International Airport. The hotel has 119 modern, soundproofed rooms and air conditioning, a restaurant, bar with 24-hour snack service, free WIFI, private car park and access for guests with reduced mobility. Two boardrooms for your executive meetings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Restaurant
Breakfast available
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Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Spanish
55Reviews3Q+A1Room tip
Traveller rating
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Most Recent
Wander19270700553 wrote a review Jul 2022
1 contribution
Regular visitor to the location due to business. Time to time, my stay credits do not post in my account. I spoke with property location during my last visit regarding and he promised me to report but it has been several weeks already but nothing happened. I called corp office but representatives (called also several times) were not able to help me saying " we are checking with location". I already spoke with the manager and it was their fault but what else are we checking? So bad customer service both from the hotel and corp. I am a Platinum member and do not deserve the treatment like this
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Democracy_Dr wrote a review Jul 2021
18 contributions26 helpful votes
This is easily the WORST hotel I've ever stayed in. I would have given ZERO stars if I could! Where to begin? The room was so small that I had to step out into the hallway to change my mind. No room for normal amenities at this price level such as a fridge or microwave. The closet it tiny, also. The bathroom shower is a design disaster! The shower head literally comes out of the middle of the ceiling. It's impossible to direct water where you want it, with NO adjustment possible. I had to literally step out of the shower to shave and then back in to rinse. I've never quite experienced anything like it. I was shocked to find out this is an Accor Hotel. I can't figure out how this hotel is ranked as the # 1 value in Mazatlan and will NEVER stay here again!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ibis Mazatlan Marina, Director General at Ibis Mazatlan Marina
Responded 15 Jul 2021
Dear Democracy_DR, We are very sorry to know our concept of hotel didn't met your expectations. We are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer from the cities we are located in. We are economy hotels, Ibis don't provide fridge or microwave, please if you saw this information somewhere it's important for us that you let us know so we can fix it. The size of the rooms, bathrooms, public areas are the same in all Ibis hotels, we are the economic brands of Accor. Once again we are very sorry that you didn't like our concept. We wish you a wonderful day, best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nacho Eguiarte wrote a review Mar 2021
2 contributions2 helpful votes
If you are looking for a place to stay during your business trip, or you are a traveler who want to stay away from tourists, you will find in Ibis Hotel a balance between a nice room, super friendly staff, and the basic needs to cover. This was my second time stating at this particular hotel and is a pleasure to sleep in here.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ibis Mazatlan Marina, General Manager at Ibis Mazatlan Marina
Responded 19 Mar 2021
Dear Nacho, Thank you very much for taking the time to share your experience with us in this amazing travelers community. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer form the cities we are located in. In Sinaloa we already have 3 hotels, one in Culiacán, another in Los Mochis and Mazatlán. I will share your comment with our staff, they will be very happy to know they are recognized and valued from our guests. We wish you a wonderful day! Joan-Francesc Ferrer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott A wrote a review Jan 2021
1 contribution
The service was amazing from the cleaning crew to the desk to the manager! Super fast 50+ mbps wifi. Very clean rooms. High water pressure super hot great showers. The rooms are not big but the price is not either.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ibis Mazatlan Marina, General Manager at Ibis Mazatlan Marina
Responded 23 Jan 2021
Dear Scott, Thank you very much for taking the time to share your experience with us, we'll share your comments with our staff, they will be very happy to know that your stay was pleasant. We are standardized hotels worldwide with more than 2100 hotels in 90 countries, in Mexico we already have 23 properties located in Mexico's main cities. In the state of Sinaloa we have 3 hotels, Ibis los Mochis, Ibis Culiacan and Ibis Mazatlan. We hope you give us the opportunity to host you again on your next trip to this beautiful city. We wish you a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce V wrote a review Feb 2020
1 contribution
Stopped for an overnight stay on way to Manzanillo. 2 days before New Years. Price was increased but not too badly priced, however, the room was very small with queen sized beds only available. Disappointed but ok for a one night stay
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IbisMazatlan, Manager at Ibis Mazatlan Marina
Responded 5 Feb 2020
Dear brucev129129 Thank you very much for taking the time to share your experience with us. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 70 countries, all with great locations and the best cost-benefit offer from the cities we are located in. Usually during the holiday seasons in Mazatlan our two double bed rooms are the fist to be booked, I'm really sorry that we didn't met your expectations. I hope you give us the opportunity to host you again on your next trip to Mazatlan and don't hesitate to contact us previously so we can make all the arrangements so you can have a pleasant stay . Have a wonderful day1
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KVC wrote a review Nov 2019
2 contributions
Recently I stayed at this hotel for a week. As many reviews state, it is best left for business people passing through. This is absolutely NOT a hotel you would ever want to stay at for more than one night. The staff do not speak english, which is totally cool because it seems to be aimed more at local people than at travelers. I didn't care much, but some people may. I think there was one woman there one day who spoke english. Otherwise, I hope you are good at spanish. The decor is rather awful. They went for a modern look, but it looks like you are staying inside of an Ikea. The beds are atrocious. I am not sure they qualify as real beds. The mattresses are HARD with some foam on top attached with velcro. There is no fitted sheet, just an inverted flat sheet that slides all over at night so you end up on the mattress, which is really gross because I promise you, they cannot and do not wash those. In contrast to the slightly padded cement beds, the pillows are those super cheap kind that are nothing but soft, unsupportive fluff and it fails to do much as a pillow. You will have to ask for extra pillows, as the provided ones are junk. Two are necessary to hold a head up or support your neck. The rooms themselves are bare bones. No toiletries provided. There are super tiny water bottles provided each day, though. And you get two towels. No floor towel, and no face cloth. Only a soap dispenser on the wall. There are no drawers to store anything, just a small closet in the corner. If there is more than one person to a room, and you are staying more than a night, it will not suffice. The rooms are literally just a small cube. The 24 hour snack service... oh god. They have microwave pizzas??? ew. In plastic. And some cookies that are prepackaged, and a few sodas and water. Nothing that actually comes from a kitchen. Its the equivalent to the worst selection at a convenience store and WAY over priced for what it is. If you have any food allergies, avoid everything they offer that way. Breakfast was included, which was interesting. I didn't know that. But it was mostly the same thing every day. Some tortilla chips that were mediocre, scrambled eggs that definitely did not come from an egg shell, and a variation of meat. There are no labels on anything. There was often a pot of something that looked like beans mized with oatmeal. I never tried it. They had processed ham and cheese available, too, and two cereals. Bread. And really terrible leathery apples. Papaya was the fruit, and papaya is gross so if you love fruit, you won't be getting anything there. They did have good coffee, though. Be warned, on busier days, the food runs out fast, and they don't care. No one ever offered a menu or anything so I don't think it's actually a restaurant in there, just a weird cafeteria thing. Seriously, its like living at Ikea. So, the hotel is brand new, and large, and there were not a lot of people staying there. But what did they decide to do? They put us all in the same area, room to room. The walls are THIN. You can literally hear everything in the next room. If you want to sleep, do not stay at this hotel. At one point, someone was in the room above me, and it sounded like they were peeing on my head! It was disgusting to loudly and clearly hear other people using the washroom. I couldn't believe it. And then the smell. The area of the city itself smells kind of bad, but for most of the stay, the hallway of the room I was in smelled like a dirty, used washroom with sewage backing up. It was gross. And then, they ended up charging me for two pillows that they refused to bleach. They said they didn't understand what bleaching was, so they charged me for them. My hair dye came out a bit at night when I would sweat, and that happens a LOT at hotels, and it has never once been an issue because most people sanitize their linens and bedding. I guess this place doesn't. So, not only did they go and charge me for pillows that should have been cleaned normally, but I took the comforter cover off the comforter, and the comforter was stained black all over. By their logic, they should have thrown that out and charged whoever did it for the blanket. But nope, they used it, because it was covered, and no one would notice or care. They could have done that with pillows had they actually been cleaned, but whatever. They clearly have a weird standard of cleanliness there. I am very confused as to whether they want foreign travelers there or not. Their lobby has all the pamphlets for tours and everything, like tourist hotels do, but they really didn't seem interested in any non mexican people being there. Oh, and the location is gross. You can see a nice view of sears, or Walmart. It's honestly terrible. I do not recommend this hotel at all. Stay as far away from it as you can, and do yourself a favor and book ocean front.
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: terrible beds and too noisy to sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IbisMazatlan, Gerente at Ibis Mazatlan Marina
Responded 21 Nov 2019
Dear Kenzie, I'm very sorry our concept of hotel didn't met your expectations. We are low budget business hotels with more than 2100 properties in 60 countries. I'm very sorry and I apologize for everything that you experienced. The pillows were charged and delivered to you because they were stained with hair ink, we do sanitized the rooms every day. But if one guest, unfortunately spoils something in the room, the room rate doesn't covers this situations. Once again I'm very sorry to hear that our hotel didn't met your expectations, and I hope you give us the opportunity to host you again on your next trip to Mazatlan. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lazydayz2014 wrote a review Oct 2019
Bowser, Canada16 contributions
We have stayed at this property before and make it a must when we drive down from Canada. The staff are great and friendly and go out of their way to help. We had to make a quick change of plans and extend our stay as a tropical storm had come into the coast. The staff here were more than accommodating and made us feel very well taken care of. We also had our dog with us who enjoyed saying hello to all her new amigos!!
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IbisMazatlan, Manager at Ibis Mazatlan Marina
Responded 7 Oct 2019
Dear Lazydayz2014: Thank you very much for taking the time to share your experience with us, we are so happy to know that we have fulfill your expectations. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 70 countries, all with great locations and the best cost-benefit offer from the cities we are located in. In Mexico we have 23 hotels located in Mexico's main cities. I will share your comments with our staff, they will be thrilled to know that their job is recognized not only form us as hotel but also form our guests. We hope to see you back soon in Mazatlán, and give your dog a hug form us, he will be expected too! Have a wonderful day
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joelob22 wrote a review May 2019
Portland, Oregon270 contributions378 helpful votes
The Good. Great location near highway 15D for an overnight stop if driving. Friendly staff, small but clean rooms. The Bad. Horrible quality breakfast. Walls so thin that on one side I listened to a couple talking all night and on the other side they were having a more intimate rather loud session. The door also let ANY noise from the hallway into the room. Summary: a bad nights sleep and will not be back.
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Date of stay: May 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from IbisMazatlan, Gerente at Ibis Mazatlan Marina
Responded 2 May 2019
Dear Joelob22: Thank you very much for taking the time to share your experience with us. I'm very sorry to know that we didn't met your expectations. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 70 countries. Our walls are soundproofed but sometimes even with this measures there are some loud guests, I'm very sorry for that, believe me that we could have change you to another room, or floor. As I told you in our internal survey, I will verify with our restaurant what has happened and would be great if you could get in contact with us in order to make the proper changes. I hope you can give us the opportunity to host you again and let us change your previous experience. Have a wonderful day. Joan-Francesc Ferrer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$48 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
118
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Frequently Asked Questions about Ibis Mazatlan Marina
Which popular attractions are close to Ibis Mazatlan Marina?
Nearby attractions include Refeel (0.7 km) and Sun and Fun Kids Club (1.1 km).
What are some of the property amenities at Ibis Mazatlan Marina?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ibis Mazatlan Marina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Mazatlan Marina?
Yes, free parking is available to guests.
What are some restaurants close to Ibis Mazatlan Marina?
Conveniently located restaurants include Bodega Paraíso, Mario's Cafe, and Italianni's.
Are there any historical sites close to Ibis Mazatlan Marina?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (9.9 km).
Is Ibis Mazatlan Marina accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.