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Hotel Playa Mazatlan

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Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
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Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(91 reviews)
“joe's oyster bar”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,965)
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Traveller rating
431
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach vendorsbeach areathe hotel is cleanhotel restaurantnorth sidemexican fiestaopen airmain poolcommon areas
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1 - 5 of 849 reviews
Reviewed yesterday

This resort was very clean with comfortable beds. Reviews that I read said the beds were hard, however, we didn't find them such. We spent 2 weeks at this resort and our room cleaner was Claudia and she did a wonderful job. We spent time...More

Thank mgolson569
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded today

Dear valued guest We feel honored, thanks a lot for sharing. Please know we bring every single rating up to our weekly management meeting in the hopes of learning and improving. We greatly apprecciate your kind comments. LTVient

Reviewed 5 days ago

My husband and I spent a week here in mid-March. I read tons of Trip Advisor reviews prior to traveling and frankly didn't know what to expect as some folks are hard to please. I'm happy to say that the service was very good in...More

1  Thank Sharon L
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 4 days ago

Dear valued guest Thank you for your kind rating and comments, we are truly honored by your feedback as it only allows us to learn and opens up areas of opportunity for improvement. We do have pushed with the city for more strict rules and...More

Reviewed 1 week ago

We were pleasantly happy with our whole visit at the Playa. Although when we first checked in and got to our home and realized that our room was ocean view, which we requested, but above where everyone sat and the bands were playing very loudly....More

1  Thank Sue S
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 days ago

Dear valued guest We greatly apprecciate the time taken to share your feedback, as this allows us to learn from your visit. Our main goal is to send our visitors happy and already wanting to come back, so feedback is always helpful. We hope for...More

Reviewed 2 weeks ago

Well this was our second time at the lovely Playa Mazatlan it was wonderful they have made many improvements since our visit in 2014 . I had emailed the hotel prior to going and requested the same room we had in 2014 room 411 and...More

1  Thank whistlermom
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest We are pleased to know we were able to meet with your expectations, we love knowing you got the opportunity to enjoy not only the amenities and the service rendered but the fauna arround the property as well, thank you for sharing....More

Reviewed 2 weeks ago

Great 2 week all-inclusive holiday. A fantastic location, an easy 9km walk along the Malecon or a short bus ride and you are in the heart of "Old Town" Mazatlan which is a must see for historical buildings, restaurants and shopping. Or take a Pulmonia...More

1  Thank LiaBoot
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest We greatly apprecciate your review, thank you for sharing. We also apprecciate your kind recomendation. Till next time LTVient

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$102 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
8 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
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"Loved our second floor room overlooking the ocean."
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"Our ocean front room was beautiful"
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"North Tower ocean view"
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