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Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico
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Traveller (1984)
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Panoramas (113)
Pool & Beach (606)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Playa Mazatlan
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 118 hotels in Mazatlan
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Playa Mazatlan Beach Hotel offers spaces in which you and your family will create unforgettable memories. We hope that our hospitality and service will help this become an unforgettable tradition for you and your family. Not only do we have the most spectacular beach and unforgettable sunsets, but we as well offer you daily and seasonal activities for the whole family to enjoy. Ask about both our European Plan and the All Inclusive Plan with 24 hour food and beverage. “Serving you, since 1955, un-equaled in the whole city”
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Poolside bar
Game room
Hiking
Windsurfing
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Interconnected rooms available
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
3519Reviews222Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Ramiro Carlos R wrote a review Aug 2022
17 contributions1 helpful vote
It is about time that I write a review about my friend in the reservation office Ana Argentina Ramos. For many years and also several times a year Ana has taken care of my reservations and the reservations of all of my friends. She has always made sure that I am in the room that I requested and everything is perfect for me. Ana I will make sure that I bring pop tarts for you my friend! Thank you for your incredible service! You are awesome pop tart! Your friends in Tucson.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 20 Aug 2022
Dear guest Thank you very much for your comments, we will extend them to our reservation partner. Hoping that your next vacation will be just as incredible as Ana. We are waiting for you here soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Derek M wrote a review Jun 2022
3 contributions1 helpful vote
Great place. Inexpensive. Great all inclusive. The food however is very aimed at locals. It's only okay. That's fine. I'm good with that. With the money you save staying here you can venture out and try all the great local faire. Will definitely return. 💯 Definitely aimed at local clientele but if your a cheap Canadian Great way to experience Mexico. Love this resort. Stayed twice.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 24 Jun 2022
Dear guest. The exact way that our hotel describes us is incredible, all your reviews are proud, having reached your expectations assures us and commits us to continue giving a service and hospitality that characterizes us; We are sure that your comments will help many future guests. Hoping that soon they will return to this home in Mazatlan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yazmin Villanueva wrote a review Jun 2022
Cuautitlan Izcalli, Mexico6 contributions1 helpful vote
Excellent attention and service, all the staff is very friendly making you feel at home. Very good food of the place, beautiful facilities as well as the marabilloso showu. Excellent place for a good stay of your holiday. Highly recommended the place.
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 10 Jun 2022
Dear guest. The exact way that our hotel describes us is incredible, all your reviews are proud, having reached your expectations assures us and commits us to continue giving a service and hospitality that characterizes us; We are sure that your comments will help many future guests. Hoping that soon they will return to this home in Mazatlan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mónica Guerrero wrote a review Jun 2022
Atitalaquia, Mexico7 contributions
One of the best hotels I have been to. Clean, comfortable, friendly and all really fascinating breakfast is very rich. I recommend it there are many places to visit around, you can laugh with your family and take many photos and selfies too You can swim in the pool . it is really beautiful because it is very big and nice, is all you need to have fun
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 4 Jun 2022
Dear guest, We appreciate you taking the time to express such pleasant comments about our facilities, service and location. I am pleased to know that you had the opportunity to experience the various consumption and entertainment centers that both the destination and the hotel have. We look forward to the opportunity to serve you again in the not too distant future; Do not hesitate to contact me personally if you think it is necessary, I repeat, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ramiro Carlos R wrote a review May 2022
17 contributions1 helpful vote
+1
The Hotel Playa Mazatlán is far and away my favorite hotel in the world. I always vacation in Mazatlán,it my favorite destination and this hotel is where I chose to stay. I visited in January and returned again for a late April and early May visit. The staff is always attentive and ready to serve me greeting me with a smile. I have become good friends with many of them and I am always treated like family. My deluxe ocean view room had in my opinion the best view in Mazatlán. It was just steps away from the beach. I love this room and always request it. The many pools, jacuzzis and restaurants are my favorites in the entire city. I love to hang out daily under one of the many palapas on the longest beach front of any hotel in the Golden zone. I will be returning for another visit to Mazatlán in November and of course will be staying at this marvelous hotel. It is family friendly and I get excited just thinking about my next visits. If you are not staying at the Hotel Playa Mazatlán you are not receiving the best of what Mazatlán has to offer. I love this Hotel!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 13 May 2022
Dear guest. The exact way that our hotel describes us is incredible, all your reviews are proud, having reached your expectations assures us and commits us to continue giving a service and hospitality that characterizes us; We are sure that your comments will help many future guests. Hoping that soon they will return to this home in Mazatlan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raebo3ks wrote a review Apr 2022
Los Angeles, California1 contribution1 helpful vote
Its my Favorite Hotel for 16yrs ! Its Beautiful ! The Adult jaccuzi is Amazing ! The views Breath taking ! But, in light of them Tripling their prices ! It looks like ill never be able to stay there again !!!😥
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Date of stay: May 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 22 Apr 2022
Dear Raebo3ks We greatly appreciate your rating, but above all your loyalty to the hotel for so many years; I am sure that there are always options and promotions to stay at this hotel and if not, contact us directly; We hope that you return soon to this your home in Mazatlan, do not hesitate to contact us!!!👍👌
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rikki G wrote a review Apr 2022
Detroit Lakes, Minnesota3 contributions
The staff at the Playa Mazatlan is fantastic! The first people you see are the people who help with your luggage and every single one of them is helpful, friendly, kind and thoughtful; not only when you first arrive, but every time you walk through the lobby. EVERYONE who works at the Playa Mazatlan is wonderful, from front desk staff, waiters, housekeepers... Any small issue we had was attended to quickly (such as new batteries for the remote control). The hotel is clean, has an excellent location, and it's also historic.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 11 Apr 2022
Dear guest. The exact way that our hotel describes us is incredible, all your reviews are proud, having reached your expectations assures us and commits us to continue giving a service and hospitality that characterizes us; We are sure that your comments will help many future guests. Hoping that soon they will return to this home in Mazatlan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maëlly P wrote a review Mar 2022
1 contribution
+1
The hotel was very clean, covid restrictions were followed. Staff was really kind and fast. The food was really good too and the rooms were super clean! I did this trip with a friend and we felted super safe! There is a lot of security guards around the resort to be sure that everything is safe. It’s the best part of the beach, everything is clean!
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 2 Apr 2022
Dear valued guest, We are thrilled to read of your experience, and thankful that you took the time to share and about your experience and insights, as well as rating the hotel;The pandemic improved and prepared us to ensure a safe destination for all our guests, and the team prepares every day to offer quality service and traditional hospitality, thank you for your mentions;we hope for you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
derek wrote a review Mar 2022
Canada1 contribution1 helpful vote
Arrived at the hotel in the afternoon. Booked a family room through westjet for 2 adults and 2 kids. The front desk staff put us in a single room with one Queen sized bed. This was caught by the bell boy before bringing our bags up so we were switched to a double room(not a family Room). Beds were barely big enough for 2 people even an adult and kid in one bed was tough to sleep if you could get to sleep over the noise from the beach bands or the night clubs in both sides of the resort that would pump music until 4:00am Seems to me the locals got the best rooms (floor level to the pools/ beaches away from the noise) for what we paid for the vacation the and the prices listed for the rooms at the front desk we should have had an executive suite! Was an additional 1500US to switch to a decent room. As stated on every review back to 2020 very little English here. The locals selling hats and jewelry on the beach spoke better English and we’re more accommodating / helpful than the hotel staff. When we did manage to get into an a la Carte we were always served last. the shows had to be booked to get in. Was always the same dancing by the same group the whole time we were there. While standing in line at the buffet or bars we would get bypassed by locals ordering drinks and food from behind us. sometimes you would not get what you ordered because most of the staff couldn’t understand or speak English. The hotel is open to locals for day passes so it fills up fast on the weekends and they are not considerate at all. Food was always the same at the buffet. Cold and bland. Always Mexican other than hot dogs and dried out chicken nuggets. Signs were all Spanish so you didn’t know what it was most of the time! Luckily there were some good restaurants close by that’s where we ate even tho we payed the price for all inclusive. The swim up bar was closed the whole time we were there because the pool was too cold for the locals. Mazatlan is a great area and we will be back but will not stay at playa Mazatlan.
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Avoid Hotel Playa Mazatlan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 2 Apr 2022
Dear guest. We appreciate you taking the time to post your comments, we are sorry to hear that we where unable to meet your expectations, please inform us a changes that could be made to better suit your expectations, so that I may share them with the management team in the hopes of making changes that can help us with similar clients in future. And maybe make him change his mind by staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sierra G wrote a review Mar 2022
1 contribution
Hotel Playa was an amazing resort for family's of all ages a sizes, many pools for both younglings and adults, and my good friend Walter is an amazing person to get everyone excited around the pool, playing games, dan icing, singing etc. I would definitely recommend this resort for anyone looking to spend some time away from home.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Operaciones Playa, Propietario at Hotel Playa Mazatlan
Responded 30 Mar 2022
Dear guest. The exact way that our hotel describes us is incredible, all your reviews are proud, having reached your expectations assures us and commits us to continue giving a service and hospitality that characterizes us; We are sure that your comments will help many future guests. Hoping that soon they will return to this home in Mazatlan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$96 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playa hotel mazatlan, mazatlan playa hotel, hotel mazatlan mexico playa, playa mazatlan hotel, hotel playa mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
404
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Frequently Asked Questions about Hotel Playa Mazatlan
Which popular attractions are close to Hotel Playa Mazatlan?
Nearby attractions include Onilikan (0.4 km), Playa Las Gaviotas (0.2 km), and Joe's Oyster Bar (0.1 km).
What are some of the property amenities at Hotel Playa Mazatlan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Playa Mazatlan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Playa Mazatlan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Playa Mazatlan?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Playa Mazatlan?
Conveniently located restaurants include Pancho's, Panama, and Lucky B's.
Are there opportunities to exercise at Hotel Playa Mazatlan?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Playa Mazatlan have airport transportation?
Yes, Hotel Playa Mazatlan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Playa Mazatlan?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Playa Mazatlan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Playa Mazatlan?
The staff speaks multiple languages, including English and Spanish.