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Hotel Playa Mazatlan

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Hotel Playa Mazatlan
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1,593 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Playa Mazatlan
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Showing 696: English reviews
winnipeg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2012

Returned to the Playa for the 4th time and it was again - perfect. We went in a less busy time in April and were still pampered from head to toe. Traveling with a family raging from a 5 year old to an 85 year old was no problem (their nap times were in sync). The 5 spotless pools offered... More 

Helpful?
Thank 858385
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (858385), I am writting to thank you for such a positive post on trip advisor. It is always great to come in to positive feedback and recognition, thank you for taking the time and for being a continued loyal guest of our facilities. We strive to offer teh highest quality service and it seems it is paying... More 

San Francisco, California
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 March 2012

Stayed here for 3 nights over a weekend in one of their newly remodeled beach front rooms. Room was a nice size and stocked with great amenities (sodas and beer) in the bar. The bathroom was a bit of a let down (shower smelled and vent was fairly week), but it worked for washing off the sand. The food here... More 

Helpful?
1 Thank TripNLuxe
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (TripNLuxe) I would like to begin by thanking you for taking the time to write a comment about your stay here at our property. I am surprised to hear about your experience in our showers as we usually get a high rating, I will personally be taking the time to see what was going on in your... More 

Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 March 2012

We recently attended a wedding reception at the Playa. It was full of old world charm.. a cocktail reception was held on the terrace with a miriachi band as the sun slid into the ocean. The dinner in the ballroom was delicious and expertly served. We were guests at the Playa and had promised the bride's mother that we would... More 

Helpful?
Thank footlooseCanadda
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (footlooseCanada), I would like to first begin by thanking you for your continued loyalty to our Hotel as well as taking the time to make such a positive post. I love hearing positive feedback especially when specific people and work areas are pointed out. I will personally congratulate them on going the extra mile. I hope the... More 

North Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2012

Just returned from a ten day stay in Mazatlan and stayed at the Hotel Playa. This was our second stay here and it was to bad to see the beach as empty as it was but the hotel lived up to our stay in 2004. The staff works very hard from the front desk to beach staff(buckets of beer were... More 

Helpful?
1 Thank ridgerunnernd
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (ridgerunnernd), Thank you for taking the time to write about your stay at the Hotel Playa Mazatlan, I love hearing of new and soon to be repeating guest to our Hotel. As a member of the family of owners and management staff, I thrive on hearing feedback and areas of opportunity, so I will not only congratulate... More 

Stonington, Connecticut
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 March 2012

We finished up a 10 day visit to Mazatlan with two nights at Hotel Playa Mazatlan and we really enjoyed the hotel, the beach the staff, the fiesta night, etc. Special thanks to Lance Vient the Operations Manager and grandson of the hotel's founder for helping our party of 5 out.

Helpful?
Thank Buz S
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (WAS215) Thank you so much for taking the time to create a post and as well thank you for your positive mention, I must give further credit to all of the staff members as they are the ones that really provide our guests with a unique experience, we look forward to having you next year. Best wishes... More 

San Diego
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 March 2012

Friendly, relaxing and fun! How could I not love this place? My husband and I met here more than 42 years ago!

Helpful?
Thank Beverlitza
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (beverlitza), Thank you so much for your continued loyalty and kind wishes, I am glad that we had the opportunity to help you and your husband begin your life journey together and even more so that we have the honor of helping you celebrate it together every year. Best wishes and safe travels, LT VIENT Lance T.... More 

Regina,SK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2012

We just got back from our 13th stay at the Hotel Playa Mazatlan. As usual it did not dissappoint. We made our reservation through their website and got a great deal stayed 14 nights and paid for 10 nights. We booked the Deluxe Oceanview room category and the room was just beautiful. The beach was groomed to perfection by Felipe... More 

Helpful?
Thank texaslonghorn306
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear Valued guest (texaslonghorn306) I am so glad to hear that you are able to continue your loyal yearly visits to this your home away from home the Hotel Playa Mazatlan; I will personally pass on your note to Vicente, Felipe, Humberto and Alex as I am sure they will be happy to hear about their mention on Trip Advisor.... More 

mexico
Level Contributor
111 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 March 2012

i keep forgetting to review this hotel, we stay as often as the price allows! we just got it last sunday for 710 pesos! usually it is twice the price. why we like it?: location, right on the beach, spacious rooms, immaculately clean, restaurant and bar right next to the beach, friendly, friendly, friendly staff. best breakfast buffet around. and... More 

Helpful?
Thank almo52
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (almo52) I would like to begin by thanking you for taking the time to post a comment about the Hotel Playa Mazatlan, as a member if the family of owners and one of the executive managers to the property, I find it extremely fulfilling to receive this kind of feedback. We are currently working on various price... More 

Portland, Oregon
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2012

My husband and I just returned from a vacation in Mazatlan. We stayed for four days in the fifth-floor Villa Hermosa room at the Hotel Playa Mazatlan, and it was fabulous! The room was quite big, with a comfy king size bed, a mini-kitchen, a bathroom with shower that had a window looking onto the ocean, and best of all... More 

Helpful?
1 Thank zippyland
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (zippyland) Thank you so much for your incredible comments about our facility, location and staff; I will personally pass on your message to Elizabeth (concierge) as well, as I know she will be flattered to hear that she was mentioned on Trip advisor. As a member of the family of owners and executive management staff I am... More 

Sylvan Lake, Canada
Level Contributor
3 reviews
Reviewed 27 February 2012

We have stayed with Playa Mazatlan Hotel 3 years in a row. We have always had a great time. CLEAN...the hotel is always clean, neat and they are always upgrading. Staff is attentive. We like the beach walk. Food is very good. Yes, it was quieter this year...that is too bad as we find Mazatlan safe, affordable and a great... More 

Helpful?
Thank Robert S
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Robert S), Please allow me to begin by thanking you for your time and consideratio in making this comment; it is of utmost importance for us at the Hotel to learn from the postings of our guest, and when we get the opoprtunity to receive such great comments it is always flatering. As a local I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM321 - RM697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com and Expedia so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#5 Best Value Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Mazatlan staff and other travellers.
71 questions
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See all questions (71)

Questions? Get answers from Hotel Playa Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a quiet room anywhere but they all have something special about them - overlooking the beach, by the kid's pool, Etc.”
 of 5 bubbles pat555too, 26 Nov 2016 | Read review
“North tower is quieter. Ocean view is great. Get an upgraded room.”
 of 5 bubbles izzydito, 6 Nov 2016 | Read review
“Rooms on North side quieter”
 of 5 bubbles geraldk263, 2 Nov 2016 | Read review
“The boutique rooms are worth every penny.”
 of 5 bubbles gtcoupe65, 7 Oct 2016 | Read review
“Corner rooms, ocean views are larger.”
 of 5 bubbles happytraveler177, 6 Oct 2016 | Read review
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