We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa Mazatlan

1,905 reviews
Save
Traveller (1231)
Room & Suite (540)
Pool & Beach (360)
Overview
  • Excellent59%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(14 reviews)
“golden zone”(90 reviews)
“joe's oyster bar”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$166.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1ac8305b96d347f7beb6b8da63906f9a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152750,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68932956],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":166,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1ac8305b96d347f7beb6b8da63906f9a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":166,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":166,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Playa Mazatlan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFhYzgzMDViOTZkMzQ3ZjdiZWI2YjhkYTYzOTA2ZjlhIiwiQUlLIjoiYzk4ODI1ZThkYTdlNDYwMjk4MzI0MmQwNDUxOWUyN2QifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$166", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68932956":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,905)Write a Review
There are newer reviews for Hotel Playa Mazatlan
See the most recent reviews
Filter reviews
814 results
Traveller rating
419
231
94
43
27
Traveller type
Time of year
LanguageEnglish
More languages
419
231
94
43
27
Show reviews that mention
All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicelove this hotelbeach areathe hotel is cleanbeach vendorsmexican fiestaopen airmain poolcommon areasnorth side
FilterEnglish
Updating list...
441 - 445 of 814 reviews
Reviewed 30 December 2013

it took nearly 2 hours to get our rooms! but the worst part was that nobody was in charge or proactive enough to find a solution! it doesn't matter how nice a place looks if the service it's no good! it's no moneys worthMore

5  Thank Guillermo B
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 7 January 2014

Dear valued guest, I am writing in the hopes of following up on your comments, as a member of the family of owners and management team, we find it very important to look further into complaints by part of our guests. As you might have...More

Reviewed 26 December 2013

Review Paradise in Paradise says it all! I stayed for the 2nd time with my 7 yr. old grandson over Thanksgiving Vaacation. I chose Hotel Playa the 1st time because of the great Trip Advisor reviews. Stayed there again because it is such an Amazing...More

3  Thank imissMaz
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 7 January 2014

Dear valued guest. We are very touched by your promise to return and your already returning business, I am very pleased to hear that specific members of our team helped in making this an unforgettable experience. I will personally pass on your comments and thank...More

Reviewed 25 December 2013

We've stayed at playa Mazatlan about 20 years now, and have never had a bad experience. From desk clerks to housekeeping to waitstaff, to gardeners. It's a lovely well groomed, well managed hotel, and I can't think of ever staying anywhere else in Mazatlan

1  Thank Catherine S
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 7 January 2014

Dear valued guest, Thank you for your continued loyalty and travels to our city and Hotel. It is always a pleasure to be of service, and we look forward to your next visit. Best wishes and safe travels, LT VIENT

Reviewed 23 December 2013

We have been to Mazatlan twice. Both times staying at Riu Emerald Bay. My husband stayed at Playa about 15 years ago. This time we spent 2 weeks there was large group 1st week at the Riu And only 4 of us stayed on for...More

1  Thank cherlea
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 26 December 2013

Dear valued guest, I am thrilled to hear that you had a great experience in our port, and from the sounds of it, you had the opportunity to truly inmerce yourself in some of the various activities and tours, as well as finding a few...More

Reviewed 22 December 2013

This was our first trip to Mexico and decided on this hotel as we like to stay with local businesses when traveling - it was a older hotel with wonderful Mexican touches and colour. We opted for the all inclusive as all we planned was...More

1  Thank honestopinion86
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 26 December 2013

Dear valued guest, I feel honored to know that we had the opportunity to be the first resort to serve you when visitng Mexico, I hope that we were able to do good on the badge of service that the country has, and that our...More

View more reviews
PreviousNext
18788899091163
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$94 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1231)
Room & Suite (540)
Pool & Beach (360)
Dining (125)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
8 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
PreviousNext
12345642
Room Tips
"Don't bother asking for a quiet room. There are none to be had."
Read review
"Do not get a room that faces the bar called "The Golden Star" it goes till 4AM"
Read review
"Beautiful, romantic,view of the beach and the ocean which the hotel is build around."
Read review
"Ocean front is the way to go!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing