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Av. Camarón Sábalo, 2601 Sabalo Country Club, Mazatlan 82110 Mexico
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US$178
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Free cancellation until 06/10/22
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US$167
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Free cancellation until 02/10/22
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US$160
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (619)
360
Panoramas (30)
Pool & Beach (245)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
Updated 06/08/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 118 hotels in Mazatlan
Location
Cleanliness
Service
Value
Oceano Palace is a locally owned beach front property with 255 rooms. It features great amenities such as a heated pool, Jacuzzi, a fully equipped gym, large pool area, and great dinning! We offer 4 themed shows per week and daily pool activities. Our signature restaurant La Terraza offers buffet and à la carte options for our all-inclusive clients. In addition, not part of our all-inclusive, Roxy restaurant has delicious steaks and pizzas and Grand Central fresh sushi. For European plan guests there are plenty of dinning options nearby. Great for families and active guests who want to be entertained and have fun. Our location couldn’t be better: ocean front with spectacular views of the Pacific and Birds Island. Right on the Golden Zone of Mazatlan. New! Our all-inclusive guests will receive dinning vouchers to specialty restaurants at Oceano and at our other 3 properties. Oceano was fully renovated in 2014 so is looking better than ever!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Board games / puzzles
Conference facilities
Banquet room
Meeting rooms
Concierge
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Hair dryer
Bottled water
Iron
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
English, Spanish

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
41Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Av. Camarón Sábalo, 2601 Sabalo Country Club, Mazatlan 82110 Mexico
Name/address in local language
Getting there
Gen Rafael Buelna Airport25 kmSee all flights
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2343Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Laura E G wrote a review Aug 2022
1 contribution
Thanks to the pacific palace beach ! Excellent service thanks to the bell boys Giovanni,Carlos , Antonio ,Mario they made a great job , Also we appreciate all your thoughts and I wanna also give thanks to Mr Elias and Jesus . We really enjoyed sincerely Laura and Gabriel .
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abril Jimenez, Otro at Oceano Palace Beach Hotel
Responded 15 Aug 2022
Laura, Thank you for staying with us, and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Any wrote a review Apr 2022
Long Beach, California19 contributions9 helpful votes
This place is not what you expect! Wi-fi is not available! The food is disgusting , ppl hold beach and pool chairs since 8 am without using them .. please make sure to research before going The good was the housekeeping and location View was also very noce
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abril Jimenez, Otro at Oceano Palace Beach Hotel
Responded 28 Apr 2022
Dear Guest, we are sorry about the inconveniences that happened upon during your stay, for us is really important to know our opportunity areas to take the necessary measures in order to provide you an excellent service. We understand how disappointing this is, especially if you are visiting from far away. We hope that you give us a second chance! It will be an honor to have you back. Regards, Hoteles Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claude L wrote a review Apr 2022
Edmonton, Canada13 contributions1 helpful vote
A great place for Canadian Families. Or Canadian Seniors. Close to restaurants and shopping with taxi service readily available. Average trip costs 150 to 200 pesos. Exchange rates in Mazatlán are terrible for Canadians.
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Review collected in partnership with AFVClub.ca
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abril Jimenez, Otro at Oceano Palace Beach Hotel
Responded 13 Apr 2022
Dear Claude, we appreciate taking your time and sharing your experience at Oceano Palace. We are pleased to know that our team contributed to make your vacation memorable. Your comments help us identify areas of opportunity. We hope to visit us in the future. Best regards, Hoteles Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris V wrote a review Mar 2022
Taber, Canada7 contributions5 helpful votes
We booked Oceano Palace as we heard fairly good things and it was a good last minute deal. WORST experience so far in an all inclusive and we have been here 3 days! Nobody made us feel welcome, none of the staff speaks English and no help or direction at all! Full of locals and the staff cater to them, cannot get a chair or even want to go in the pools as they are jam packed and over run with unsupervised children. Rooms clean but dated, toilet seat doesn’t fit so you felt you were hanging off, safe didn’t work but they replaced battery and it worked. Ocean view was nice but above the lounge so noisy all night. Only 2 restaurants for 3 hotels so wait lines and sub par food. Overheard someone speak of Luna Palace about a 3 minute walk which is a sister hotel, full use of pool and breakfast but have to pay for lunch and dinner. Luna had great pool, friendly welcoming staff! We asked to be transferred there but they were full on the weekend! This is NOT a normal all inclusive, it’s a hotel! 😡 One staff, Eduardo in the Pacific restaurant was friendly and accommodating! Nobody else gave a crap! We had to find everything out on our own, will never recommend or ever come back! We have been to Mazatlan before and stayed at RIU, wish we would have booked there again!☹️
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abril Jimenez, Otro at Oceano Palace Beach Hotel
Responded 19 Mar 2022
Dear Guets, thank you for sending us your comment. We are working to improve and have a better performance in all our staff and thus provide a better service to our guests. I assure you that on your return we will be even better. Our doors will always be open for you and your family. Regards, Hoteles Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melissa R wrote a review Jan 2021
1 contribution
Amazing hotel. Amazing employee. If you’re looking for an all inclusive this is the place this is it. Has amazing restaurants. Employee are very nice. They also have night shows. I would definitely one back again
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carlos g wrote a review Dec 2020
1 contribution
Everything was great, great service the activities are fun the kids where able to do activities in the pool. Great service ! I would really recommend this hotel. Great room service will totally return.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marisela V wrote a review Sep 2020
Conroe, Texas1 contribution
Very clean place, staff very nice and would help out with everything I needed. Live the atmosphere all around and how there was music everywhere especially down on the beach. Not too crowded and very friendly. Would recommend.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lorena wrote a review Jul 2020
Roswell, New Mexico1 contribution
the hotel is simple and nice. the rooms are open and bright with white walls and a single bright blue one that adds just the right amount of color. the staff is excellent, Zulema the room service employee, was extremely nice and even left a bunny and a dog made of towels in our rooms! the little details heightened our stay. the bar staff was extremely overwhelmed with the amount of people at the hotel but Guillermo and Felipe were always on point. Ramon, Juan, Angel, Jesus, Blanca, Gorge, Muigel, Eduardo, y muchos mas, nos atendieron durante toda la semena de nuestras vacaciones familares. los apreciamos a todos y por su trabajo que han hecho segun no haber tenido personal para acomedir a el numero de gente internada. i recommend staying at this hotel if you enjoy the night life! there is always something to do, see, or watch if youre willing to ask around and get to know the city. it is also great for families because they have activities for the kids and non alchoholic beverages that seem to satisfy them, jaja. great veiws during the sunset which also fintions as an excelent background for photos. we barely left and cant wait to go back soon!
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Date of stay: June 2020
Rooms
Cleanliness
Service
Room Tip: to have a good trip, leave tips at every table and especially at the bar! be friendly and get to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex w wrote a review Mar 2020
2 contributions
Very nice building, but under construction and was not told prior. Very very noisy so if you’re looking for a peaceful place to stay, do not stay here. The servers are wonderful and very polite, food is above average. Just not happy with the maintenance at all.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carol R wrote a review Feb 2020
St. Albert, Canada22 contributions5 helpful votes
+1
We booked this hotel with WestJet Vacations. They had a shuttle waiting at the airport to transport us to the hotel. Check in was fairly quick with us getting our requested ocean view room. With only single pane windows, music and partying in the bar area could be heard nightly. As soon as Carnival started, the Mexican population descended on us and the noise level was such that we were glad we had earplugs with us. Note: this would have been an issue on street side as well. Our suite was cleaned everyday (even washed the floors) with clean towels supplied. They would, on occasion, forget to leave coffe or face clothes. We had to have maintenance set up the safe for us. No other issues but if I was to book again, it wouldn’t be during Carneval! Way too many people!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HotelesPalace, Asistente de Gerencia General at Oceano Palace Beach Hotel
Responded 13 Mar 2020
Dear carolr, We appreciate taking your time and sharing your experience at the Oceano Palace. We are pleased to know that our team contributed to make your vacation memorable. Your comments help us identify areas of opportunity. We hope to visit us in the future. Regards, Abril Jiménez Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$97 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oceano palace hotel mazatlan, oceano palace mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
255
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Frequently Asked Questions about Oceano Palace Beach Hotel
Which popular attractions are close to Oceano Palace Beach Hotel?
Nearby attractions include Classico Mazatlan (0.1 km).
What are some of the property amenities at Oceano Palace Beach Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
What food & drink options are available at Oceano Palace Beach Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Oceano Palace Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Oceano Palace Beach Hotel?
Conveniently located restaurants include Pancho's, Los Zarapes, and Cilantro's.
Are there opportunities to exercise at Oceano Palace Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Oceano Palace Beach Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Oceano Palace Beach Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Oceano Palace Beach Hotel?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (8.1 km).
Does Oceano Palace Beach Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Oceano Palace Beach Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.