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Avenida Camarón Sábalo No. 51 Zona Dorada, Mazatlan 82110 Mexico
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3 people are viewing this hotel
Booking.com
US$91
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Free cancellation until 08/10/22
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Expedia.com
US$95
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Free cancellation until 08/10/22
FindHotel
US$72
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Free cancellation until 06/10/22
Hotels.comUS$95
TravelocityUS$95
ZenHotels.comUS$115
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (399)
360
Panoramas (40)
Room & Suite (215)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emporio Mazatlan
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 118 hotels in Mazatlan
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, Spanish
1436Reviews19Q+A31Room tips
Traveller rating
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matthewjr13 wrote a review 6 Sep
Los Angeles, California2 contributions
Old and bad rooms doors locks don’t work not hot water showers is old and leak everywhere.pool service so bad have to wait about 45 min for a beer my card door everything I left and come back don’t work have to go back to lobby
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony T wrote a review Mar 2022
Mazatlan, Mexico26 contributions3 helpful votes
Hotel's Favourite
As a professional planner, I have never had a better experience setting up a wedding in another location that at Emporio with Lizbeth Cedano. She was incredibly helpfull and thorough. Using this hotel as a venue with the help of Lizbeth is the best option in Mazatlán!
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: For total experience this place is tops in town.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnulfo Estrada , Atención al huésped/Recepción at Emporio Mazatlan
Responded 12 Apr 2022
Hello Tony, We are so glad !! to hear how good was your experience at Hotel Emporio Mazatlan, we appreciate that you chose us to have this very especial day !! we will let know Lizbeth and we hope to see you soon !!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucky J wrote a review Jun 2022
Yellowknife, Canada23 contributions1 helpful vote
+1
Booked what was supposed to be an 11 night stay. Stayed one night only because it was too late to change hotels. We paid $230 per night for a junior suite. The photos made it look awesome but the photos below were the reality we encountered. Pull out couch and kitchen chairs were stained and dirty, and the table still had food on it from the last guests. The bathroom was mouldy and had leaks painted over and the light switch was disgusting. There was black mould in the air conditioner and furniture, the drawers wouldn’t close because they were warped. My son didn't want to sleep in the bed because the room was so gross. This is not a $230/night hotel. It’s a $60/night hotel. We checked out after staying ONE NIGHT. UPDATE: When I got my VISA bill and WE WERE CHARGED TWICE. The Authorization to hold the room went through as a transaction and then they charged us AGAIN. When I spoke to the manager he said he would look into it and that he didn’t understand how the authorization had gone through as a transaction. When I disputed the transaction with VISA The Hotel fought it so now three months later I am STILL WAITING for them to refund $2300 CAD. WORST HOTEL EVER.
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Date of stay: March 2022
Value
Rooms
Service
Room Tip: Don't believe the photos the hotel put up. Expectations will be ruined by the reality of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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megan e wrote a review May 2022
1 contribution
+1
We went to Mazatlan for our 8 year anniversary and booked a junior suite. Upon arrival, we met the manager Arnuflo who learned it was our anniversary and decided to upgrade our room to help us celebrate. When we got to our room there was balloons and a note for us! It was so sweet! The room was AMAZING! The bigger balcony, the hammocks, we spent majority of our time that we were in the rook, on the balcony. Absolutely amazing views, the staff was very patient and nice. My Spanish is definitely not the greatest, but everyone took their time to listen and understand and was just fantastic. Our house keeper was fantastic as well! Just an overall great great trip! Arnuflo and his staff are fantastic, and for us, his English helped us TREMENDOUSLY. Highly reccomend staying here for those that may not be the best with Spanish! The staff still treats you great! Thank you all!!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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avinayrubio wrote a review Feb 2022
1 contribution
Estuvo muy bueno, el servicio excelente pero les hubiera dado cinco estrellas si no tendrían la parte de atrás en remolida. The service was good but it would’ve been rated 5 stars if the back side overlooking the beach was open and not in a remodel phase.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karla A-C wrote a review Jul 2021
1 contribution
Amazing hotel and amazing service!!!! The staff is doing an amazing job with cleaning and sanitation and beautiful rooms with beautiful ocean views!!! Shout out to Arnulfo at the front desk for the incredible service!!! Arnulfo gracias por todo hoy!!!!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carlos arias wrote a review Jul 2021
1 contribution
Mr.Arnulfo Estrada is a very good and very fair hotel manager. Great quality and very kind and friendly clean place. Great view of the ocean and fair price as well. I highly recommend this hotel for a family vacation.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hector R wrote a review Jun 2021
1 contribution
Nice hotel with a nice view of the beach, clean room with a nice staff, had a very professional photography session by the hotel with pictures taken by the beach. Photographer was super nice and took our pictures quick and came out amazing.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruben M wrote a review Jun 2021
Cozumel, Mexico1 contribution2 helpful votes
No pros, all cons: They charged me 500.00 pesos per day for bringing my son along, he was considered the 4th person. Why? He stood in the same room, just to use the facilities? This is the definition of taking advantage of the situation. Speaking of the room, what a joke! Smells, is very small, the beds are full size, two people can't really rest on it. The closet spaces all beat up, did I mentioned the room smelled? The pool was ok. The hotel personal are always on the prowl trying to bust you for not buying drinks in the hotel. The exterior needs paint and just outside the hotel by the sidewalk, the stench of piss is overwhelming. The beach area is way to small, the hotel is located in a corner and it makes for the space to run out of sand, particularly at high tide. Do yourselves a favor and stay at Gaviana or playa mazatlan, I've stayed there before and are, by far, much nicer places.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Get a suite, it may be better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Saul S wrote a review May 2021
2 contributions
Greatful and very Nice view from the room to the sea. Pool clean, very good service and personal. Good food and drinks, a lot of hospitality and attention. Personal lindo y muy atento todo el tiempo. 😍
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$79 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio mazatlan hotel mazatlan, emporio hotel mazatlan, emporio resort mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
133
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Frequently Asked Questions about Emporio Mazatlan
Which popular attractions are close to Emporio Mazatlan?
Nearby attractions include Joe's Oyster Bar (0.3 km), Mazatlan Comedy Club (0.1 km), and Joyeria Cielito Lindo (0.5 km).
What are some of the property amenities at Emporio Mazatlan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Emporio Mazatlan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Emporio Mazatlan?
Yes, free parking is available to guests.
What are some restaurants close to Emporio Mazatlan?
Conveniently located restaurants include Agatha Kitchen Bar Mazatlán, Las Brochetas, and Vittore Terrazzo Ristorante.
Are there opportunities to exercise at Emporio Mazatlan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Emporio Mazatlan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporio Mazatlan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Mazatlan?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.2 km).
Does Emporio Mazatlan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Emporio Mazatlan accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.