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The Palms Resort Of Mazatlan

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The Palms Resort Of Mazatlan
The Palms Resort Of Mazatlan
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322 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Kirkland, WA
Reviewed 5 days ago NEW

First off, you have to realize where you are. It's not Hawaii and there are no super upscale hotels here. Everything about this place is pretty average and on a whole it's a great value. The food and drinks are cheap. I got a 90 minute massage for $35usd. I had a good stay and paid $55 a night. The...

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Thank Steven S
Reviewed 1 week ago via mobile

The hotel was lovely,clean,elegant,perfect, good service and the environment was safe and peaceful. The food was very good. The view to the back of the hotel was 5stars and to the front had a great view. But the convenience store located on the first floor was a little pricey, that was the only issue. My kids enjoyed the time at...

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Thank Crystal E
Monterrey, Mexico
Reviewed 15 December 2016 via mobile

I basically guided my choice of this hotel by the price amd great previous review it had. But I surprised myself, they have a great service, a beautiful hotel, and the greatest location. You could definitely enjoy your stay. You could probably find a more modern option and probably classier, but it will come with a price in this city,...

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Thank David B
McHenry, Illinois
Reviewed 24 November 2016

We recently spent two weeks at the Palms Resort. Overall it was a very nice vacation with some exceptions. This accounts for the four star rather than five star review. First off the front desk staff was AMAZING. These ladies did all that they could to make our trip enjoyable. Francia, Fabiola, Daniela and Rachel were more than accommodating and...

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2Thank Tom655
Seattle, Washington
Reviewed 25 July 2016

I have gone to this place for number of years... and each year got worst. Old, dirty, noisy and no consideration from management. Free Wi Fi not working in rooms or in the lobby, very very weak! Price is cheap but "you get what you pay for"

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1Thank marcmartinovic
california
Reviewed 18 July 2016

Needed a stopover on drive from the US to Central Mexico--what a treat to find this lovely hotel/resort. We arrived much earlier than check-in, but the staff was so efficient that our luggage was stored, the truck parked and we were sipping margaritas and enjoying guacamole within minutes. Once we checked into our spacious room, we were off to enjoy...

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1Thank TrvlmavenCalifornia
Phoenix, Az
Reviewed 9 June 2016

I visited for 5 days in late May, early June. Most everything is great at The Palms. Stayed mid-week to avoid the weekend crowds which is kind of the way I always do it now. Very quiet, no groups staying at the hotel which sometimes they can have because they have some convention rooms that can accommodate larger groups. Staff...

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Thank csquare
Mexico City, Mexico
Reviewed 18 May 2016

For the money, this hotel is an excellent deal. The Hotel has a good location in the Zona Dorado. The rooms are big, real big, and very clean. The staff is very friendly and quite helpful. I rented 5 rooms for my group and nobody had any complaints. The only drawback is the small beach area, but we were there...

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Thank AnotherGringo
Santa Monica, California
Reviewed 7 April 2016

Booked this hotel based off the great reviews. I wish I had paid closer attention the negative ones. Room is decent. Bed is small, hard and uncomfortable but I was able to overlook it. Had a balcony room on the 5th Fl. with a great view of the ocean. The staff is just okay. Some are nice and some seem...

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6Thank dr90404
Reviewed 3 April 2016 via mobile

We decided to travel to mazatlan Mexico for a weekend family Vacation. This Hotel is not bad for the price, the room was in good condition and clean. It has a pool with a bar and a larger pool with an owsom ocean view. It has access to the beach from the pool area. The pool area has a bar...

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1Thank Douglas O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Palms Resort of Mazatlan is located on the beautiful beaches of Mazatlan, in front of the three islands in the golden zone, and it posses a Mexican architecture with elements of Mexico.Location is the most important for a great vacation. Our guest love our location on the beach, the gardens, the infinite pool, pool bar, and comfortable rooms that invite you to relax.The perfect vacation at Mazatlan starts with a sun set, pacific tropical breeze and beaches with warm and crystal clear water. Rest in your personal oasis of comfort after a sunny day of recreation.All our rooms offer all the comfort that our guest need, with beds incredible comfortable.Enjoy our delicious gastronomic variety and cocktails in our restaurants and bars. ... more   less 

Additional Information about The Palms Resort Of Mazatlan

Address: Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico (Formerly Holiday Inn)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM285 - RM606 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palms Resort Of Mazatlan 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Sunspree Mazatlan Hotel Mazatlan
Holiday Inn Mazatlan
Mazatlan Holiday Inn
Hotel Style:
#6 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#15 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Resort Of Mazatlan staff and other travellers.
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Questions? Get answers from The Palms Resort Of Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really enjoyed the first floor.”
 of 5 bubbles StevenS729, 15 Jan 2017 | Read review
“Ocean View is always most desirable The higher the better. Even number rooms are Ocean View..”
 of 5 bubbles Tom655, 23 Nov 2016 | Read review
“Mountain view rooms are a bit quieter than poolside.”
 of 5 bubbles TrvlmavenCalifornia, 17 Jul 2016 | Read review
“Think twice”
 of 5 bubbles dr90404, 7 Apr 2016 | Read review
“My ocean view 5th floor was perfect !”
 of 5 bubbles ccoughlin46, 14 Mar 2016 | Read review
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