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Luna Palace Hotel / Suites

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#13 of 81 Hotels in Mazatlan
Certificate of Excellence
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1 room 2 adults 0 children
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Luna Palace Hotel \/ Suites
Luna Palace Hotel / Suites
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499 Reviews from our TripAdvisor Community

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There are newer reviews for Luna Palace Hotel / Suites
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Showing 242: English reviews
Edmonton, Alberta
Reviewed 16 January 2006

After spending a week at the Luna Palace from christmas to new years, I would not hesitate to stay there again. A small hotel of less than 80 rooms, it has one of the best pools on the strip, and hands-down, the nicest beach. If you go to a resort to sit on the sand and enjoy the ocean, this...

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5Thank the_seahawkfisher
minn
Reviewed 12 January 2006

we booked our rooms 5 month in advance at luna, upon arrival at 8:30 pm we were told they had over-booked and that they had room at oceana palace, and we would be given all-inclusive for the trouble. well when we got to oceana the buffet was being torn down and after complaining to more then one person the waiter...

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2Thank babjsjam
Alberta
Reviewed 8 January 2006

The Luna Palace lives up to its 3 star rating, bottom line !! The rooms are clean and spacious. All rooms have a wonderful deck and most also have an ocean view. The accomodating staff traded my familie's 2 rooms for a single bed room suite with 4 beds and 2 baths, plenty large enough for our family of 5....

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14Thank bigred1234
Niagara Falls, Canada
Reviewed 6 January 2006

My husband and I stayed at the Luna palace for 2 weeks over Xmas and New Year for our honeymoon. Location: FANTASTIC. Right on a fairly quiet part of the beach. Beautiful views, ocean, waves, sand. Pool: Cold water, but nice setting. Swim-up bar is usually in the shade. Plenty of pool loungers - not a lot of towels. Food:...

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14Thank randomhotelinspector
A TripAdvisor Member
Vancouver Island
1 review
14 helpful votes
Reviewed 22 November 2005

Hi Our family stayed at the sister hotel Oceano Palace! The room service/housekeeping ladies were beautiful cleaners!Tip: Bring little things from home to bless them with/tip money. THEY ARE SO THANKFUL, KEEPING IN MIND WHAT THEY ARE EARNING ON THEIR SHIFTS.I have sons and they loved the daily buffet-they could eat till their hearts were content! The view was beautiful...

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14Thank A TripAdvisor Member
Vancouver, BC
Reviewed 17 November 2005

My sister & I stayed for a week in a one bedroom suite, 6th floor with a spectacular view (6003). The suite was huge with 2 full bathrooms, dining area, living room & kitchen. (we had to ask about getting the cupboards unlocked to access the dishes etc. They take a $30.00 deposit & do an inventory with you before...

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13Thank Fiestagirl
A TripAdvisor Member
Bainbridge Island, WA
1 review
6 helpful votes
Reviewed 29 July 2005

We booked a room at the Luna Palace in July. The air conditioning did not work upon arrival. After repeated promises of it will be fixed in an hour, we fell asleep in the heat. By late morning the next day the A/C still did not work. So we moved to anther hotel. The refrigerator did not work, it was...

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6Thank A TripAdvisor Member
A TripAdvisor Member
Washington
1 review
16 helpful votes
Reviewed 1 March 2005

My husband and I just got back from Mazatlan on Feb. 27th. we were staying at the El Cid hotel which was so overcrowded, not personable at all, and terrible food too. We were looking at several places towards the marina to purhase and felt those were so far away from everything. We fell in love with Luna Palace, so...

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16Thank A TripAdvisor Member
Victoria, British Columbia, Canada
Reviewed 22 January 2005

Being optimistic after reading some reviews, this was the only place we were apparently able to reserve for Christmas Day 2005 to Jan.1st. We got there and thought, Right on, its big enough for my husband & I and 3 adult children. It was an older place you could tell but it seemed fine. We dropped all of our things,...

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7Thank Marc P
St. Paul, MN, USA
Reviewed 20 January 2005

My Fiance and I stayed at the Luna Palace 1/3 through 1/11/2005 and loved it. The view of the beach and deer island is stunning. All rooms are ocean view. The hotel is a little further north from the golden zone where there are more partiers and beach vendors. While I don't believe there is anywhere along the beach to...

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22Thank Ahandiman

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luna Palace has a reputation of excellence in service and a home-away-from-home atmosphere. Luna Palace favourite among short and long stay travellers, as it offers fully equipped kitchenettes in every suite, as well as a beach front restaurant with a la Carte service. Our 71 suites are newly renovated, and all have a private balcony with an ocean view which offers a great opportunity to share quality time with your family or on your business. Location: Golden Zone of Mazatlan 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses ... more   less 

Additional Information about Luna Palace Hotel / Suites

Address: Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM314 - RM3,029 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Palace Hotel / Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Luna Palace Resort All Inclusive
Luna Palace Mazatlan
Hotel Style:
#3 Business Hotel in Mazatlan
#5 Top resorts Hotel in Mazatlan
#8 Romantic Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Luna Palace Hotel / Suites staff and other travellers.
16 questions
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Glencoe, Minnesota
Saskatoon, Canada
2 months ago
victoria bc
8 months ago
1 month ago

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Questions? Get answers from Luna Palace Hotel / Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has a view.”
 of 5 bubbles lilaclane2, 19 Mar 2017 | Read review
“Request poolside or ocean front. No areas are noisy.”
 of 5 bubbles mjmn36, 2 Mar 2017 | Read review
“The highest floors have the best views.”
 of 5 bubbles OhioTraveler44514, 27 Feb 2017 | Read review
“Northwest side, room #'s ending in 002/3, is quieter, away from the restaurant & pool.”
 of 5 bubbles janetamprickk, 29 Dec 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles MinneapolisPeeker, 3 Dec 2016 | Read review
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