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El Cid El Moro Beach Hotel

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Traveller (738)
Room & Suite (266)
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Ratings and reviews
Certificate of Excellence
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(267 reviews)
“ramon morales”(18 reviews)
“time share”(95 reviews)
View all reviews
What's included
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
3 Star Hotel
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and...
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Location and contact
Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Hotel website
24.1 km to Gen Rafael Buelna Airport
32 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (2,154)
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1,591 results
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757
503
206
80
45
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All reviewsel mororamon moralestime sharefrancisco renteriaactivities staffbedroom suiteall inclusive packagela pergolathe penthousedeer islandthe wait stafftimeshare presentationfull kitchenall inclusive plancity tourpool sidenice resort
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1 - 5 of 1,591 reviews
Reviewed 4 days ago via mobile

Rooms are spacious. Room service is available for a small charge. Housekeeping is ok, the rooms are cleaned terribly - I found an old sock under my bed and the lamps are dusty. Front desk staff is very accommodating and friendly. Check in was smooth....More

Thank Keisha P
Hotel's Favourite
Reviewed 4 February 2018

We spent a week at El Cid Moro Beach and enjoyed every minute. The resort is well located to enjoy everything in the City, has a great beach and the sunsets viewed from our 24th floor balcony were superMore

Review collected in partnership with this hotel
Thank SCOT J
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 5 February 2018

Dear guest, Thank you very much for sharing your comments through the Trip Advisor platform. We are very happy to hear that your stay with us was pleasant and that you enjoyed every minute in our facilities. We will be happy to continue being your...More

Reviewed 5 days ago

Nice hotel. Wonderful employees. The only thing I did not like is the use of towels. Why not make them available in the rooms instead of having to ask for them at the pool. Other small inconvenience was that the specialties restaurant were available with...More

Review collected in partnership with this hotel
Thank 364hugob
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 4 days ago

Dear guest, We appreciate that you have taken a few minutes of your time to share your comments through the Trip Advisor platform. We assure you that your suggestions will be resumed with the staff involved to improve the hotel services. We hope to continue...More

A TripAdvisor Member
1
Reviewed 5 days ago

Wasn't sure what to expect. My wife and were pleasantly surprised and pleased with our two week stay at El Cid Moro in Mazatlan. The location of the resort was excellent, and Mazatlan was beautiful. Next time we go we would not hestitate bringing along...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 5 days ago

Dear guest, Thank you very much for giving us the opportunity to be part of your recent trip with your wife. We are very happy to hear that we went beyond your expectations and will not hesitate to return with your daughters and husbands. Likewise,...More

Reviewed 6 days ago

I recently stayed at El Moro for a week with my extended family. The rooms are very clean and the housekeeping is top-notch. We had some problems with a broken sleeper sofa which was replaced with a sturdier, though much less comfortable model. The room...More

Thank Antonio C
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$81 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$81 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (738)
Room & Suite (266)
Pool & Beach (184)
Dining (100)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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393Lorraine
6 July 2018|
AnswerShow all 4 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, First of all, we would like to thank you for having contacted us through this means. On the other hand, we assure you that we have a great variety of vegan food for you, besides that you can let our waiters and... More
0
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398venture
2 July 2018|
AnswerShow all 9 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you for contacting us through this Trip Advisor questions forum. We are glad to know that you are interested in our services. As for your question, the cost of the regular all-inclusive is 70 dollars per... More
0
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Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
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Google Translation
Room Tips
"had room 1702 balcony furniture was worn and in room was dated."
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"Prestige Suite was lovely: huge and well furnished. Hot tub & 4 balconies!"
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"mattress was very hot, we believe maybe do to not having air flow under beds . Matresses sits on a base of..."
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"Castilla 2 bedroom 3 bath very nice"
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