We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Cid El Moro Beach Hotel

Show Prices
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
Panoramas (50)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,541 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,174: English reviews
Start your review of El Cid El Moro Beach Hotel
 Click to rate
Mount Vernon
Reviewed 2 days ago NEW

First time traveling to Mexico with my Wyndham membership. Shower sucked, but had a great time. Would like to thank hostess Anna who picked us up from the airport and helped us plan our time there. She definitely went above and beyond to make our stay enjoyable. Also Esteban, Jesus Jose, and Rosario. The staff works very hard and always...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Lanette G
Seattle, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I love this place! Very comfortable, a lot of fun, and great service. Also, it is in the best location, the best beach, huge pool and very very nice staff🎉. Food excellent, perfect view to see sunsets every evenning, my kids, my wife and I have beatifull memories about this hotel, El Cid el Moro.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jomalacon
About Hotel's Favourite Review
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I am very happy to hear your stay with us was everything you were hoping for your beach vacation. Thank you for taking the time to share your review regarding the experiences during your best vacations in Mazatlan. We will be awaiting your return the next time you visit Mazatlan and look forward to welcoming you to El...

Black Creek
Reviewed 4 days ago NEW

We just recently returned home from a week at El Moro. everyone was beyond helpful and the atmosphere was great. We typically stay at adults only places so the amount of children there during our stay was a little overwhelming. We found it strange that there was a water slide and kids hanging out at the pool bar. The room...

Review collected in partnership with this hotel
 Report
Helpful?
Thank X4099YMbrianw
Mukwonago
Reviewed 4 days ago NEW

This was our first all inclusive and we used our timeshare exchange. Overall, everything was excellent. I would recommend offering guests a ride back to the hotel via shuttle when they depart; even if there is a cost associated. El Cid was very good at picking us up at the airport free of charge, and then I realized this was...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kris W
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your feedback regarding your recent stay with us at El Cid Moro. I am very glad to hear that you enjoyed your stay and that overall everything was excellent because it is through guest reviews such as yours that we can assess the...

Carmel
Reviewed 6 days ago NEW

Very nice facility. My favorite part of the resort is the dining facility I could just sit for hours and watch the waves crash from many of the tables. The staff were all very friendly and made my family feel welcome. I loved the pool area and I could tell the facility made every effort to keep it clean as...

Review collected in partnership with this hotel
 Report
Helpful?
Thank raymondmA5038HY
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Raymond, Thank you very much for sharing your awesome review regarding your stay at el Cid. I am very happy to hear that you enjoyed our facilities, activities, food and service. Be assured all the staff who were friendly and made your family felt welcome will get a recognition for their great job. We hope to continue being your...

Sunnyvale
Reviewed 1 week ago

This was a very nice place to stay for vacation. Very nice facilities and very nice people. There were lots of activities to choose from and the pools and beaches were beautiful. Making a reservation for the specialty restaurants was easy, but a pain to have to go pick up.

Review collected in partnership with this hotel
 Report
Helpful?
Thank tamih830
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I am very glad to hear your stay with us was everything you were hoping for your spring break vacation. Thank you for taking the time to share with us through Trip Advisor your experiences with our staff, our service and our facilities. We will be awaiting your return the next time you visit Mazatlan and look forward...

Thousand Oaks
Reviewed 1 week ago

El Moro is a great location and the accommodations and personnel were very lovely. Food was good, extras were nice. My big complaint was the horrid cacophony of noise coming from the beach from early morning until late at night. I realize the resort can't control the 'bands' that wish to serenade, but the incessant, off key, blasting of tuba...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Anne H
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Mrs. Anne, I appreciate that you took time to share your feedback about El Cid Moro. I am very happy to hear we were part of your spring break vacations in Mazatlan. It is awesome to hear that you enjoyed our location and our food around. Easter is one of the busiest seasons for Mazatlan and one of the...

Baltimore, Maryland
Reviewed 1 week ago

Welcoming staff - all from Front desk to Groundskeeper! Great family oriented destination; relaxing environment, pristine look & feel! Beach just steps away from resort... Would visit again in a heartbeat!

Review collected in partnership with this hotel
 Report
Helpful?
Thank islandindsun
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I am very happy to hear your stay with us was everything you were hoping for a beach resort. Thank you for taking the time to share your comments regarding the experiences with our staff, our service and our facilities. We will be awaiting your return the next time you visit Mazatlan and look forward to welcoming you...

Lynwood
Reviewed 1 week ago

The Hotel and Staff is great. The all inclusive program is really disappointing. The restaurants have the same food always, no snack bars, alcohol closes at 7 pm. No room service included nor no mini bar services in the room. Everything is extra. They have different bands for the different programs which make you feel in different levels. Their adult...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Liliana R
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Ms Liliana R, We thank you for your review. I am so disappointed to hear of your unsatisfactory stay at El Cid Moro Beach Hotel. What you have described sounds nothing like our practices and standards. Yes, reviews are very important for us and we do care about what our customers liked and disliked. If possible we take immediate...

Stockton, CA
Reviewed 1 week ago

It had been about 15 years when we were last in Mazatlan on a cruise so didn't see any of the city. We usually go to Puerto Vallarta or sometimes Cancun, but Mazatlan came up on our radar and I was able to exchange through Interval a one bedroom at the El Cid Moro Beach for a week. It was...

 Report
Helpful?
Thank evenyl
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I am very happy to hear you had an amazing trip to Mazatlan and that you enjoyed everything about our complex. Thank you very much for taking the time to share your feedback with Trip Advisor readers which help them to chose their best option for vacation. It is wonderful for me to hear that everything went above...

821 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (639)
Viewed
Room/Suite (61)
Viewed
View from Room (78)
Viewed
Hotel & Grounds (79)
Viewed
Dining (41)
Viewed
Pool/Beach Area (132)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (8)
Viewed
Other (237)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (152)
Viewed
Amenities (5)
Viewed
Luxury Suite (29)
Viewed
One Bedroom (52)
Viewed
Dining (42)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (6)
Viewed
Dining (4)
Viewed
Family/Play Areas (4)
Viewed
Pool/Beach Area (5)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
0.5 km away
El Cid Granada Country Club
1.5 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#5 of 81 in Mazatlan
1,708 reviews
6.8 km away
Pueblo Bonito Emerald Bay
Show Prices
Show Prices
Show Prices
0.3 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 81 in Mazatlan
644 reviews
1.4 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#8 of 81 in Mazatlan
1,480 reviews
1.1 km away
Oceano Palace
Oceano Palace
#62 of 81 in Mazatlan
877 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM524 - RM2,188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Despegar.com, Hotels.com, BookIt.com, Travelocity, Evoline ltd, TripOnline SA, HotelQuickly and Cancelon so you can book your El Cid El Moro Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
109 questions
Ask a question

See all questions (109)

Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only issue we had with our were the pillows on bed and the water in the shower going from one extreme to the next(freezing to scalding hot)”
X4099YMbrianw, 21 Apr 2017 | Read review
“We had the one bedroom suite on the 16th floor with a balcony opening over the ocean--VERY nice--two bathroom, small kitchen, marble floors. Very sweet ladies who cleaned the room.”
F1104ODanneh, 18 Apr 2017 | Read review
“Great accommodations on the 28th floor - Moro location. Wonderful stone & marble décor - slippery when wet - Kids be careful - don't run indoors :)”
islandindsun, 17 Apr 2017 | Read review
“facing the beach was perfect. request in advance but not guaranteed”
evenyl, 15 Apr 2017 | Read review
“The floors were not cleaned properly. The kitchen cabinets have a dinge effect although looked clean. There could of been one more kitchen towel in the unit. I would say --even though- we enjoyed the view and definitely the location of the room--it could use an upgrade in decorating. Overall our trip was wonderful....like the folks in Mazatlan; along side the cleanness of the city!! Really enjoyed seeing the downtown restoration work! Bonita Mazatlan!!”
whateverfour, 14 Apr 2017 | Read review
5 of 5