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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,430 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
Minneapolis, Minnesota
Reviewed 27 November 2015

Our family of four and relatives just spent 5 nights at the El Cid El Moro. The two bedroom time share suites are huge with long balconies overlooking the beach and swimming pools. The beach is very clean and it was in the 70s and 80s during our stay with sunny skies. The positives are the well kept pools, beaches,...

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2Thank skhakoo
San Diego, California
Reviewed 26 November 2015

This is a review of the staff only. They are amazing! Luis at La Concha is so warm and friendly. My husband and I enjoyed our breakfast each morning with him. The rooms were clean and we were very pleased with how helpful all of the staff at El Cid were to us. NOTE: Do not get the all inclusive...

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1Thank Jenny M
Sheridan, Wyoming
Reviewed 26 November 2015

Cesar Lizarraga, Activities Director also leads daily Spanish lessons. He is able to direct beginner and advanced students with ease. Cesar is patient and gentle with various personalities. Cesar is friendly and prepares lessons of interest. Cesar is a talented emcee and participant at Pergola dinner shows. He also leads water aerobics. I have observed Cesar deal directly with other...

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Thank Alli C
Surrey, Canada
Reviewed 26 November 2015

since our 2014 visit,,our room has been completely re-decorated..beautiful furniture, lovely decor ...and the Duvets on the bed are "heaven"... The new menu at the Resorts has recently been upgraded...so many excellent choices for us... The one thing that does not change...is the excellent staff, waiters, housekeeping and of course...managment ..some have been here for many years, and they are...

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Thank DeweywhiteRock
Holiday, Florida
Reviewed 25 November 2015

My husband and I have been returning to vacation at ElCid ElMoro Hotel in Mazatlan for 5 years now. Everything about this resort is worth mentioning, from the delicious quality of food at a number of assorted restaurants, high end brand name alcohol used to mix our favorite cocktails, to the excellent staff (who number many) who are always so...

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1Thank Jacquie M
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Jacquie M, Thanks for a wonderful feedback regarding your fabulous stay with us at el Cid Moro. It is so good to know our services met your expectations and that Rosy was helpful in your needs, be assured she will get a mention for her good effort. Hope to see you coming back soon. Regards, Salvatore Sanchez General Manager

Reviewed 23 November 2015 via mobile

Activities staff. Cesar is my Spanish coach and he does an excellent job starting with the basics and progressing to the more difficult tasks. He is very thorough and patient . I enjoy coming to his class every day also Cinthya and Darynka they are very nice an they did a really good job they remembered who we are any...

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Thank Tennis B
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Tennis B, Thank you for taking time to write your review about our resort. We are glad you found our staff very friendly and welcoming. It sounds like you had a great time learning Spanish, I will definitely let the staff mention about your generous comments and give them the recognition they deserve. Kind regards, Salvatore Sanchez

Wisconsin
Reviewed 21 November 2015

My family and I had another amazing trip to El Cid El Moro. All of the amenities were just as great, if not better than ever. So glad to see some of the same staff members. Cesar Lizarraga and the rest of the activities crew assure that everyone is having a blast around the resort. Cesar is really upbeat and...

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Thank Becca F
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Becca F, Thank you for your feedback and for staying with us, we are aware that there are many options to choose from while in Mazatlan and we sincerely appreciate your business with us. Thank you for the shout out for Cesar I know it made his day, I’m happy to hear this was an excellent stop for you and...

Los Ranchos de Albuquerque, New Mexico
Reviewed 18 November 2015

El Cid El Moro Beach Hotel and El Cid Marina were absolutely fabulous as all-inclusive vacation sites! From the lovely accommodations to the wait staff to the excellent food -- all was excellent. Our room on the 4th floor (0422) of El Cid El Moro was a lovely suite that overlooked a pool area and the beach. We had a...

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Thank ReinaRomero
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear ReinaRomero , Thank you for such a detailed description on your stay , I am glad we were able to provide to you such great vacation and that we exceeded your expectations with our service and accommodations. We work hard in insuring we are always looking our best for our guests and we always provide the best service ....

Reviewed 18 November 2015 via mobile

Every year my family looks forward to our return visit to MZT. We enjoy all the amenities the resort has to offer. The staff is very pleasant. There is one man that sticks out though from Activities, Cesar. This gentleman always has a smile on his face and is ready to have fun. He is an excellent team worker. He...

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Thank Randy J
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Randy J, Thank you for your feedback and for being a repetitive guest, I am glad we are always able to provide to you such memorable vacations we strive to provide comfortable and friendly accommodations. I will definitely give recognition to those mentioned for their hard efforts. See you next year. Kind Regards, Salvatore Sanchez

Reviewed 18 November 2015 via mobile

Once again we had a fabulous visit to Mazatlan. Cesar went above and beyond to make our trip a memorable one... from his interaction with our daughter to his Spanish lessons with the adults. He makes sure everyone is included and having a good time. He is very professional yet friendly. There is never a dull moment when he is...

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Thank Ben H
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Ben H, Thank you for taking the time in letting us know about your recent stay, I was happy to hear that that Cesar was able to insure you guys had a great time; I will inform him of you kind comments so he can presume on giving good service. We hope you visit us again soon! Kind Regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM493 - RM1,897 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When we moved to the luxury king room we were on the 27th floor of the hotel and it provided a great view of the ocean and the city. The higher the floor you stay on the better the view.”
 of 5 bubbles 358kathyj, 19 Feb 2017 | Read review
“The best restaurant was La Concha, make sure that when you book, you are able to eat all your meals at La Concha. They are a bit slow in taking your order and delivering it but they wait is so worth it. ”
 of 5 bubbles biancasI5290HQ, 15 Feb 2017 | Read review
“None...staff did an excellent job!”
 of 5 bubbles andrewa349, 14 Feb 2017 | Read review
“We like to ask for an ocean view room.”
 of 5 bubbles SigtheIcelander, 14 Feb 2017 | Read review
“The one bedroom Suite was more room than my Wife and I needed most likely to book a Studio next Year”
 of 5 bubbles thomashs961, 8 Feb 2017 | Read review
5 of 5