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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from El Cid El Moro Beach Hotel
Offers & Announcements: Summer of Fun
Hotel deals
Offers from El Cid El Moro Beach Hotel
Offers & Announcements: Summer of Fun
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Reviews (2,114)
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745
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44
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745
493
201
80
44
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All reviewsel mororamon moralestime sharefrancisco renteriaactivities staffbedroom suiteall inclusive packagela pergolathe penthousedeer islandthe wait stafftimeshare presentationall inclusive planfull kitchencity tourpool sidemake reservations
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371 - 375 of 1,563 reviews
Reviewed 11 May 2017

the food was excellent rooms very clean the customer service was awesome that was the best vacations so far the location and views from our room amazing so muchas gracias y definitivamente volvemos a utilizar sus resort para vacacionar muchisimas graciasMore

Review collected in partnership with this hotel
Thank chrstopherg
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 12 May 2017
Google Translation

Estimado Sr. Gonzalez, Muchas gracias por tomarse el tiempo de escribirnos sus comentarios por medio de la plataforma de Trip...More

Reviewed 11 May 2017

Exceeded our expectations. This place is excellent for family vacations, couples and friends. We celebrated our wedding anniversary here. Adria, Alexandra and Jorge are knowledgeable about this place. The front desk, concierge and restaurants on site are great. We considered this property our home away...More

Thank Nestie12345
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 May 2017

Dear Guest, We are very happy to hear that you spent your wedding anniversary here with us at el Cid Moro. Thank you very much for sharing your feedback through Trip Advisor. It is wonderful to hear that all our staff was kind and helpful...More

Reviewed 10 May 2017

This was our first time to this hotel & to Mazatlán. Not planning on going back anytime soon! The trip got off on the wrong foot because of missed flights (airlines fault...not ours) and no luggage for 2 days!!!! With that said the weather was...More

Review collected in partnership with this hotel
Thank dianebY8257ZX
Reviewed 10 May 2017

I was on the 26th floor of El Moro. It was beautiful. The room was lovely, the service was great. The food was just ok, but I had reasonable expectations. There were a LOT of kids. I had all inclusive and was there by myself....More

Review collected in partnership with this hotel
Thank mnrg
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 May 2017

Dear Guest, Thank you for taking the time to share your feedback regarding the experiences with our staff, our service and our facilities. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El...More

Reviewed 10 May 2017

Our first time to Mazatlán we had a very memorable stay at El Cid El Moro. The people, food, and services at El Cid were excellent and the beach was right outside and very beautiful. Our unit was excellent with great ocean view. The town...More

Review collected in partnership with this hotel
Thank Chris R
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 10 May 2017

Dear Chris R, I am very happy to hear your stay with us was everything you were hoping for vacations and that you had a memorable stay with beautiful views. Thank you for taking the time to share your review through Trip Advisor regarding the...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$96 - US$598 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$96 - US$598 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
Ask a question
Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
Vote
Google Translation
michelle b
30 March 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
0
Votes
Google Translation
Room Tips
"I would like the mattresses and pillow must be comfortable"
Read review
"Very small bathroom, wife had no room to do make-up & hair. Had to do it out by the TV."
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"Be prepared for 2 timeshare presentations."
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"Comfortable beds, good maid service. Beautiful view, but the windows were dirty."
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