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Pueblo Bonito Emerald Bay

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Traveller (1843)
Pool & Beach (627)
Room & Suite (382)
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Overview
  • Excellent73%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“kelly's bar”(139 reviews)
“emerald bay”(482 reviews)
“pueblo bonito”(256 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (3,266)
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Traveller rating
1,275
433
154
76
58
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1,275
433
154
76
58
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All reviewskelly's baremerald baypueblo bonitobistro restaurantsister resortla cordelieremain poolmaster suitetime sharesunset beachbeautiful resortfree shuttlepb mazatlanpillow menuadult poolmeal plantimeshare presentation
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711 - 715 of 1,996 reviews
Reviewed 17 November 2015

We just returned from Mazatlán, MX on Sunday after two weeks at Pueblo Bonito Emerald Bay. I must say that I have never felt more pampered or take care of than this visit! So many things are changing for the better, it is hard to...More

3  Thank STEVEGD118595
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 19 November 2015

Dear Steve. I am happy by your kind words, thank you. It is an honor to be a part of the team at Pueblo Bonito It is my goal that all of our guests be as satisfied with their stay as you, and it is...More

Reviewed 17 November 2015

I almost gave this place a 4 instead of a 3 but the dinner menu options won out and it gets the lower number. Nothing wrong with the property of the people working there (except the beach is lacking - debris in water and not...More

1  Thank NOCRUISES
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 19 November 2015

dear Guest. Thank you for taking the time to share your experience at Pueblo Bonito Resort. Comments like this help us continue to strive for further greatness we truly value and appreciate them. We do however; regret that other areas did not similarly meet your...More

Reviewed 16 November 2015

This was our 12th stay. This is a very friendly family resort. All rooms face the ocean. The food at Bistro restaurant on property is delicious and beautifully presented. The rooms are very nice with daily maid service, beds very comfortable. The concierge, Martin, is...More

2  Thank travel52053
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 19 November 2015

Dear guest. Thank you very much for your preference and being such a loyal guest to Pueblo Bonito Resort. We are thrilled to know that you had a wonderful experience and that you enjoyed our food and service. Our team will be very proud with...More

Reviewed 14 November 2015

Great services and food, pools are outstanding. Our fourth time here. The city has a great deal to offer. Many tours, water sports, theatres and many many very outstanding restaurants to chose from. Mexico at it's finest.More

1  Thank John M
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 15 November 2015

Dear John. We appreciate you preference and being such a loyal guest to Pueblo Bonito Resort. We are thrilled to know that you had a wonderful experience and that you enjoyed our food, activities, pools and service. Our team will be very proud with your...More

Reviewed 12 November 2015 via mobile

Emerald Bay resort is in a great secluded beach front location. The grounds are beautifully maintained and have nice flowers, trees and some animals to observe. My family took walks on the beach and waded in the ocean - no vendors of people around at...More

3  Thank Alberti21
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 14 November 2015

Dear Guest. Thank you very much for your comments and preference to Pueblo Bonito Resort. We are extremely delighted to know that you enjoyed everything about our resort, including the pools, the service, the activities etc. but also that you get to enjoy the the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$165 - US$848 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$165 - US$848 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1843)
Pool & Beach (627)
Room & Suite (382)
Dining (133)
Amenities (67)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
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mrandmrsp2006
11 June 2018|
AnswerShow all 3 answers
Response from Mary T | Reviewed this property |
I can speak for the beer. They serve Corona and Dos Equis and you can get some in either a can or draft. Good stuff!
1
Vote
dillschmutz
11 June 2018|
AnswerShow all 3 answers
Response from hopet475 | Reviewed this property |
Master suite has a bedroom (two full sized or queen beds), two bathrooms, plus living area.
1
Vote
MrsEwert
30 May 2018|
Answer
Response from omeomiy | Reviewed this property |
Your questions can all be answered at the Pueblo Bonito Emerald Bay website. Tried to give you the HTTP, but was not allowed. All the rooms have an ocean view. For the all-inclusive pricing, there are 3 different plans... More
1
Vote
Room Tips
"Higher floors have great views"
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"ask for a pool or beach view on the second floor :)"
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"All rooms have a ocean view."
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"Each room we visited was beautiful"
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