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Avenida Del Mar 719 Zona Costera, Mazatlan 82017 Mexico
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 26/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 118 hotels in Mazatlan
Location
Cleanliness
Service
Value

Looking for a place to stay in Mazatlan? Then look no further than Olas Altas Inn, a family-friendly hotel that brings the best of Mazatlan to your doorstep.

Free wifi is offered to guests, and rooms at Olas Altas Inn offer air conditioning.

During your stay, take advantage of some of the amenities offered, including room service. Guests of Olas Altas Inn are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Close to some of Mazatlan's most popular landmarks, such as Baluarte Bridge (1.8 mi) and Punta de Clavadistas (2.1 mi), Olas Altas Inn is a great destination for tourists.

While in Mazatlan, you may want to check out some of the restaurants that are a short walk away from Olas Altas Inn, including El Sinaloense (0.7 mi), Restaurant el montalayo (0.9 mi), and Barracruda's (0.7 mi).

During your visit, be sure to check out Immaculate Conception Cathedral (0.4 mi), which is a popular attraction within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Olas Altas Inn as you experience everything Mazatlan has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Banquet room
Spa
Wifi
Hot bath
Outdoor pool
Sauna
Restaurant
Happy hour
Meeting rooms
Facial treatments
Manicure
Massage
Pedicure
Solarium
Waxing services
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
253Reviews7Q+A6Room tips
Traveller rating
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Time of year
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Popular mentions
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Most Recent
stephanie H wrote a review Dec 2021
1 contribution
It was a great pleasant stay the hotel was very well Amended staff were great very helpful Clean place to stay great view and service really recommend to anyone looking to stay in a decent and well priced hotel
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa
Responded 9 Dec 2021
Thank you very much for your comments. We hope to see you soon:)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JOSE M wrote a review Oct 2021
Toa Baja, Puerto Rico2 contributions1 helpful vote
Olas Altas Inn is an awesome place! Extremely clean, with the highest security standards, and with people like Maria Veronica, Lucero, and Jose Luis that will make your stay a pleasant one. They will treat you like you are part of their family, always looking forward to answer all your questions and also bringing ideas of places to go and things to do! Also Thanks to the guys at the security post at the entrance for their professionalism! Definitely it is an excellent investment to visit Olas Altas Inn!!
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa
Responded 9 Oct 2021
Dear Jose, thank you for taking the time to share your experiences with us. We are happy to hear that our staff made your stay enjoyable, we will send them your recognition. We hope to have you again as a guest at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John W wrote a review Jul 2021
1 contribution
Don’t come here it’s not great at all the ac doesn’t work I stayed here for 5 nights,it’s very hot outside and honestly I expected a really cold ac,well that didn’t really work,another thing is first couple nights I was there I bought drinks from the bar whilst at the pool,didn’t get charged for service,I still give out good tips regardless but on the 3rd night I get charged over 15% service,look just save yourself the trouble look somewhere else,your welcome
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrea H wrote a review Jun 2021
1 contribution
Very relaxing, asked for suit ocean view and its what i recieved. Always ready to attend oneself had everything on hand. Attendees in reception and front gate were very friendlyGreat view, great security and always COVID cautious.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa
Responded 3 Jul 2021
Dear Andrea, hhank you for taking the time to share your experiences with us. We are very happy to hear that our staff made your stay enjoyable. You can follow us on our social networks for promos that you might be interested in. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
phone P wrote a review Apr 2021
1 contribution
If you want to have a good vacation PLEASE DON’T STAY IN THIS HOTEL, the staff is not friendly they treat you badly it is not nice! Natalia and Saraí are terrible serving the customer. I visited Mazatlan to relax and have good times but my vacations were a disaster in this hotel, my room was not ready, they gave it to me after 4 pm, they didn’t respect the instructions of how I wanted my room, the reception girls (NATALIA Y SARAÍ) were SO BAD with me... OLAS ALTAS INN IS NOT GOOD ENOUGH
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ecommerce Olas Alstas Inn, Director General at Olas Altas Inn Hotel & Spa
Responded 8 May 2021
Gracias por tu sincera opinión. Todos tus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que tus quejas sean transmitidas a todo el equipo y personal involucrado. Le ofrecemos una disculpa por esta mala experiencia, pero esperamos nos de otra oportunidad de atenderle. Por favor, háganos saber si desea tratar el tema personalmente.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MDZ wrote a review Oct 2020
3 contributions
Had a wonderful time. Perfect location in front of the Malecon. Room 419 was always extremely clean and picked up thanks to Mauri. I would like to emphasize the great difference that Saraí, Zuleidi, Maria, Veronica, Natalia, Jose Luis, Ariel, Rubén, and Pedro made. These people demonstrated an unmatched level of care, dedication, and professional commitment to me! Its unparalleled demonstrations of customer service make Olas Altas Inn the place we want to visit again! Thank you so much for your professionalism!
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Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jose M wrote a review Feb 2020
1 contribution
Our stay here was great, right on the beach. We walked right into the malecón and the parade right in front of our hotel. Restaurants, bars and clubs were all with in walking distance. We will definitely come back
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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axels wrote a review Apr 2019
Lillehammer, Norway2152 contributions348 helpful votes
+1
Our 1.stop in Mexico,for 4 nights before going up to the Copper Canyon /valley. This is a nice, clean hotel with a huge swimming pool. There is a restaurant and a terrace on both sides of the pool. Very good dishes, a la carte and lots of beer - it's hot! :) The rooms are ok, with a good A/C. The staff is friendly and helpful. We liked the location very much, going up the street, there are plenty of restaurants, and along the beach there are many huge resorts and beautiful beaches. Going down the street, or by taxi/bus you are coming to the old city center of Mazetlan.
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Date of stay: July 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Andrin443 wrote a review Feb 2019
Puerto Vallarta, Mexico2 contributions1 helpful vote
The hotel itself was fine, old but well kept, clean and comfortable. Pool was good. But I need to give 1 star or less because of the entry sign which says “IT IS PROHIBITED TO BRING FOOD OR BEVERAGES INTO THE HOTEL” - and their follow up! I had gone to the local beer store for a 6 pack, which I was carrying in a plastic bag. When I got to the gate, the gate guard pointed at the bag and then the sign and said no, no! I saw other people also turned away - one with a pizza, another with a styrofoam cooler. I have been all over the world, have stayed in many hotels and have never been refused entry with outside food or drink. It’s also interesting that there is a concession located after the sign before entering the lobby - and they have room service. So, if you don’t want to have beer and chips in your room, then the hotel is OK, but if you do like to have a snack and a drink - or a “doggy bag” - in your private room, then stay elsewhere - or use a backpack.
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Date of stay: February 2019
Rooms
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miguel N wrote a review Oct 2018
10 contributions
The hotel is good but the front desk lady DARIAN the worst worker ever no costumer skills she don't solve problems she make more I never encounter a worker so rude and actitud. .but the rest of the front desk super happy service always Givin the best
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Date of stay: October 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$52 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olas altas hotel, olas altas mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
80
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Frequently Asked Questions about Olas Altas Inn Hotel & Spa
Which popular attractions are close to Olas Altas Inn Hotel & Spa?
Nearby attractions include Acuario Mazatlan (0.6 km), Teodoro Mariscal Baseball Stadium (0.5 km), and La Gran Plaza (0.9 km).
What are some of the property amenities at Olas Altas Inn Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Olas Altas Inn Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at Olas Altas Inn Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Olas Altas Inn Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Olas Altas Inn Hotel & Spa?
Conveniently located restaurants include Barracruda's, El Bigotes Carnitas El Camino, and El Sinaloense.
Are there opportunities to exercise at Olas Altas Inn Hotel & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Olas Altas Inn Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Olas Altas Inn Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Olas Altas Inn Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Olas Altas Inn Hotel & Spa?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (3.8 km).