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El Cid Granada Country Club

806 reviews
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Traveller (261)
Room & Suite (129)
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Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“el cid”(114 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (806)Write a Review
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149
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10
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All reviewsel cidpatio restaurantactivities directorheated poolsmall kitchenettean older crowdsushi bartennis courtsbit dateda la carte restaurantsmake reservationsgreat tripitalian restaurantno graciasspent weeksall inclusive vacationresort staff
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191 - 195 of 405 reviews
Reviewed 14 February 2014

Spent two weeks Jan 29 - Feb 12 at El Cid Granada. Room was spacious with kitchenette that we didn't use. Beds are very firm. Really enjoy use of the other El Cid facilities, although Granada was my preference as it was quiet and protected...More

Thank Adnawlou
Response from GMELCID, General Manager at El Cid Granada Country ClubResponded 22 February 2014

Dear, Adnawlou We are glad to read your comment and to serve you while you stayed at El Cid Resorts. First of all, we want to give special thanks. We work every day to complete all of your guests needs and make you feel special....More

Reviewed 11 February 2014

We just got back from spending two weeks at the El Cid Granada (on Saturday, February 8th) and enjoyed our stay immensely. We were offered an upgrade to the Castilla (for $200/per room/per week) on arrival, but declined, as we really DID want to stay...More

Thank KC68
Response from GMELCID, General Manager at El Cid Granada Country ClubResponded 17 February 2014

Dear kc68, Thank you for writing positive comments as well as constructive criticism. We are working on making renovations on our rooms and we hope on having this project done as soon as possible so our guest can enjoy of these improvements. I am glad...More

Reviewed 11 February 2014

It's said that 'He who praises everybody praises nobody', and usually that is true. That said, all the staff at El Cid Granada and El Cid Castilla truly deserve exceptional praise overall, from Antonio (bellboy) to Daniel (manager) at Granada who made us feel welcome...More

3  Thank Jim N
Response from GMELCID, General Manager at El Cid Granada Country ClubResponded 17 February 2014

Dear Jim N, Wow! We appreciate points brought up for readers to enjoy. Thank you for such kind words given about my staff, it makes me so proud to have them as a part of our team for they are what truly make a difference...More

Reviewed 3 February 2014

When we booked our package, it was with the understanding that we would have a kitchenette and a balcony. Upon arrival we were shown to a room I could only describe as dismal. It had 2 beds, small night stand and a dresser with an...More

3  Thank Jo-Ann U
Response from GMELCID, General Manager at El Cid Granada Country ClubResponded 17 February 2014

Dear Jo-Ann U , Thank you for taking the time in writing this review. I’m sorry your stay started off on a rocky start but I am pleased to hear that my staff was able to help you resolve this once you had your rooms...More

Reviewed 28 January 2014

I stayed at El Cid Granada for a week, and it was most enjoyable. The hotel is older, but very comfortable and clean, and quite a good value. I enjoyed the kitchenette and private balcony, and it's an easy walk over the pedestrian bridge to...More

1  Thank Manolo M
Response from GMELCID, General Manager at El Cid Granada Country ClubResponded 31 January 2014

Dear, Manolo M What a pleasant comment! Best appraisal any hotel can get is a promise that our guest is going to stay with us again because of the good service and helpful staff! Please, accept my sincere gratitude on behalf of my all staff...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$76 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Family Rooms
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Traveller (261)
Room & Suite (129)
Pool & Beach (101)
Dining (65)
Amenities (38)
Family and Play Areas (8)
Questions & Answers
Ask a question
holiday-pinettes
15 February 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you very much for contacting us through the Trip Advisor questions forum. Regarding your question, yes our pool is open. We are sure you will love your vacation. Regards,
2
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Jeanne P
26 January 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Jeanne, We are very happy to hear that you will be visiting us for the fourth time at El Cid Granada. You can make the request with our reservation team, calling the hotel directly at 016699896969 ext. 3306 or 3307... More
1
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skagit
13 January 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear Guest, I will contact you by private message.
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Room Tips
"One bed was unusable. It was caved in the middle. Mattress needed to be replaces a long time ago."
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"Staying on the 3rd floor at the Granada was awesome because you didn't hear any noise from people above..."
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"Comfortable chairs for watching t.v. would have made the stay far easier for those who do not like watching..."
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"Nice comfortable beds. Good balcony. Internet is a bit pricey and not as quick as most are used to. But..."
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