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Sea Garden Mazatlan

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Sea Garden Mazatlan
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387 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

We're at the Sea Garden every November, but this year the pool is the cleanest it's ever been thanks to new staff. Half of it is closed off during construction and the noise is sometimes loud, but there's another pool to use and the beach is there, also. The food at the restaurant is good and the service is terrific... More 

Thank Andrea C
1 review
Reviewed 3 weeks ago via mobile

Fun in the sun. We are enjoying our stay. Staff is friendly and helpful. The room could use a little updating and larger bathrooms. The photos are posted at request of gal who assisted with activities at the pool. Food is great but cheaper in town.

Thank Cecilia B
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 May 2016

We just returned from a nice week at the Mayan Sea Garden in Mazatlán. Upon arrival, I was given the choice of a room with a garden view in the Mayan Palace or a room with an ocean view in the Mayan Sea Garden. I chose the ocean view room even though it was the older room yet still very... More 

1 Thank LYNNE G
BC Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 May 2016

I am an owner with Mayan Palace, and have been to the Mayan Riviera, Nuevo Vallarta, Puerto Vallarta & Manzanilla, at least 18 times. Some stays are at an all inclusive, some with our time share. This was my first time to Mazatlan. I will not stay here again. We had a 2 bedroom, but the second bedroom is a... More 

Thank dar2008

Travellers are raving about these Mazatlan hotels

Mazatlan, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2016

The staff are friendly and helpful. The food is excellent . Gardens, grounds and pools are very well kept. The lobby, restaurants and amenities have all been updated and renovated . The suites are dated however large , very clean and so nice to have a kitchen. It would of been more enjoyable if we were offered free wifi and... More 

1 Thank Paula A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2016

In April 2013 we got the newer 2 bd condo unit which is spacious and fabulous. No view but the front building where we checked in. This time February 2016 we got a 1 bd unit at the older building which needs upgrading. Small room but clean. We love the daily cleaning service. Everyting worked so we were satisfied with... More 

1 Thank Diana M
Saint Paul, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2016

The Sea Garden rooms were all smelly and moldy. Very old buildings. Very poor housekeeping. After a week of being there I still had to wash my feet every time I put my shoe on because they were black. If though they always had a mop and bucket of water I don't think they used it.

1 Thank Ruffer2016
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We are sorry to hear about the inconveniences experienced during your visit. Typically our staff´s services are highly praised; unfortunately in this instance, it would appear that is not the case. Rest assured that your feedback will be taken into... More 

Cambridge Ontario Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 February 2016

We enjoyed our stay at the Sea Garden. It was far from downtown with not much traffic. As indicated by other reviewers, the rooms are a bit dated but spotless. Everything worked so no complaints. Elizabeth, our maid left lovely flowers of tissue in the dining area and in the bathroom. The staff is very friendly. Everyone speaks when you... More 

Thank Grandmajen5
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 February 2016

Lovely resort with very friendly staff. However, there's an older section that they reserve for the timeshare exchange customers. Literally, the elevator does not stop at your floor. Rooms are clean, but small and very dated with low ceilings and unmanageable A/C controls. Only a hotplate and a dorm room refrigerator. WiFi was costly and iffy in the room -... More 

Thank jim B
Santa Cruz, California
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 February 2016

We booked a room at the Mayan Palace and upon check-in we were "upgraded" to a larger 2 bedroom suite in the Sea Garden. Although both "hotels" share the same common grounds, the Sea Garden building is much older and a little rough around the edges. It's also a shorter walk to the beach, pool, restaurants etc. Staff here was... More 

Thank Alida S
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay with us. We are pleased to learn that you enjoyed our food options and took advantage of the promotions available during your stay. However, we are disillusioned that we were unable to meet your expectations to the fullest. Your observations... More 

249 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (249)
Hotel & Grounds (44)
Room/Suite (35)
Pool/Beach Area (55)
View from Room (10)
Bathroom (1)
Family/Play Areas (1)
Dining (7)
Other (96)
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Sea Garden Mazatlan

Address: Avenida Sabalo-Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM480 - RM631 (Based on Average Rates for a Standard Room)
Number of rooms: 300
Also Known As:
Mayan Sea Garden Mazatlan Hotel Mazatlan
Mayan Mazatlan
Mazatlan Mayan Sea Garden
Mayan Sea Garden Hotel Mazatlan
Mayan Palace Mazatlan
Hotel Style:
#13 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Sea Garden Mazatlan staff and other travellers.
10 questions
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Questions? Get answers from Sea Garden Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See rooms in the Mayan Palace (new tower) and the Mayan Sea Garden (older tower near restaurant, pool, beach) ask for a high level.”
 of 5 bubbles LynneG58, 17 May 2016 | Read review
“go some where else”
 of 5 bubbles dar2008, 3 May 2016 | Read review
“Our room was quiet in the old building. Very good temperature control. But needs upgrading the TV.”
 of 5 bubbles dianamZ5602YG, 1 Mar 2016 | Read review
“If you are lucky to get a room with the view of the ocean be on at least the 5th flour”
 of 5 bubbles Ruffer2016, 1 Mar 2016 | Read review
“We were on the 8th floor. The balconies are small - no table but lots outside”
 of 5 bubbles Grandmajen5, 28 Feb 2016 | Read review
5 of 5