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The Inn at Mazatlan

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The Inn at Mazatlan
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613 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Lake Elsinore, CA
Reviewed 5 days ago NEW

We didn't stay at the hotel this trip, but we enjoyed the restaurant three times during iur week in Mazatlan. And the happy hour! Best we've found, and the view of sunset behind Isla Venado was excellent

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Thank John G
Vermilion, Canada
Reviewed 6 days ago NEW

Traveled to this resort Jan 8th to 15th 2017. Went with another couple the room we had was on the 9th floor over looking the beach the view was beautiful and our rm was beautiful and clean. We didn't do the all inclusive option here but there was many options to eat off the resort however we did do happy...

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Thank mrowe11
Idaho
Reviewed 1 week ago NEW

I gave this 4 stars instead of 5 just because there were a few little glitches with our stay but nothing really big. My sister and I had such a relaxing and wonderful time at the Inn. From our top floor suite (1601), we had such a beautiful view and suite that we were temped to just stay on the...

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Thank SonniOne
Walnut Creek, California
Reviewed 1 week ago

We stayed at the Inn at Mazatlan for a week. The location and the beach are great. We got a very old and dated room and then we moved to a new and renovated room. There were not enough lounge chairs for all the guests. There is no place to hang wet clothes in the room. There was a problem...

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2Thank BayAreaTra
Reviewed 2 weeks ago

We have stayed at different resorts in Mazatlán over the years, but were never quite satisfied enough to consider returning to any of them. The Inn at Mazatlán was our latest try. A major selling point was the location in the Golden Zone, within walking distance to many restaurants, cafes, and shops and a quick pulmonia ride to Plaza Machado....

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3Thank Steve D
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Wow!!! Thank you so much for an amazing review. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. It´s good to know Omar always...

Albuquerque
Reviewed 2 weeks ago via mobile

Love this hotel location and the bellmen and restaurant staff. Checking in seems to always be an issue. Make sure you have copies of your confirmation and any other supporting documents. Once that was worked out, I waited and waited and waited for the room to be clean. Suggest they are more realistic with the time and offer a welcome...

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1Thank dirndlgal
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for choosing The Inn At Mazatlán for your recent stay! We are pleased to hear that you enjoyed our hotel location and the bellmen and restaurant staff. We appreciate all feedback, both positive and constructive, and we thank you for your comments as these help us identify areas in which we need to improve. We have...

San Francisco
Reviewed 2 weeks ago

Have come here for years because of the value for the dollar, location, friendly staff and excellent food. Best value in town! Staff very helpful and knowledgable about restaurants and activities in town. Great area for walking and certainly feel safe in this area of town. Easy ride to the airport.

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Thank amazedinSF
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for your great review! We are so glad you enjoyed our privileged location, delicious cuisine, and friendly service. We will be sure to share your comments with our team, and we look forward to your next stay with us! Best regards, Adrián Martínez Concierge

Stanwood, Washington
Reviewed 2 weeks ago

We've been going to the Inn annually for 15 years now. What makes this place so great to visit is, first of all the location is wonderful - right on the beach, and close to the "golden zone". Some of the rooms are older, and hopefully, will be getting updated soon, but the staff works very hard to keep everything...

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Thank travelinfool2017
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you for your comments. Our team is fully committed to satisfy you, i have shared your kind words with Luis and Rafael. We believe that little details make a great difference. That’s why we take care of every aspect to provide you with a pleasant stay. We are also glad that our amenities and service were above...

Minnesota
Reviewed 3 weeks ago

I have friends that have stayed here, and this is the place they come to every year so they must like the rooms and location, so I have visited this hotel many times. The staff is very friendly wether your staying at the inn or not. It is a great place to hang out at the beach or you can...

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Thank sparrow2027
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Sparrow2027 We really appreciate for taking the time to write your kind review and share it with us and our future visitors. Your comments are very helpful for all. As you mention we are located in a privileged área and our team will always make you feel like your second home. We will be looking forward to your next...

Seattle, Washington
Reviewed 3 weeks ago via mobile

The Inn has the nicest employees and what impressed us most on this visit was how nicely the management treated the rest of the staff. They were very kind and respectful to all of their employees. The restaurant is good and we like the location which is walking distance to some other great restaurants. It's a pretty good value but...

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1Thank Chris L
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Chris L. Thank you very much for sharing your experience, always nice to know we have met your expectations with our outstanding service. Your comments will share with pleasure with all our taff, they will be happy and even more motivated to continue giving this excellent work. For Hotel The Inn At Mazatlan our people are the most important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: RM343 - RM774 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Priceline, Booking.com, Despegar.com, Hotels.com, Travelocity, Expedia and Jetsetter so you can book your The Inn at Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
39 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 6 floors or up”
 of 5 bubbles mrowe11, 17 Jan 2017 | Read review
“All have ocean view. Higher floors are better.”
 of 5 bubbles amazedinSF, 7 Jan 2017 | Read review
“We were in 5101 & 5102, right above the sand. If you sleep light, the sound of the ocean is very clear. 5102 is the quieter bedroom.”
  • Sunset view from the balcony
  • Several people fished on the beach, but this was the only guy I saw catch any.
  • Sunset view fro the balcony
 of 5 bubbles Halfman1, 14 Dec 2016 | Read review
“Center rooms and higher floors have less street noise.”
 of 5 bubbles JudieC604, 6 Dec 2016 | Read review
“All rooms face the ocean with balconies. One bedroom is very comfortable and you don't feel like you're staying in a hotel room.”
 of 5 bubbles sandrafL5969UH, 13 Nov 2016 | Read review
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