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The Inn at Mazatlan

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Traveller (443)
Room & Suite (350)
Pool & Beach (133)
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Overview
  • Excellent49%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“new tower”(17 reviews)
“inca building”(8 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
22 Jul23 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (753)
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Traveller rating
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Show reviews that mention
All reviewspapagayo restaurantnew towerinca buildingwelcome homegolden zonetimeshare ownerstime sharezona doradalobby areayear after yearjunior suitethe entire staffthe beach is greatwait stafftwo double bedsrelaxing vacationview of the ocean
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171 - 175 of 513 reviews
Reviewed 8 November 2015

We love The Inn at Mazatlán!!! The views are always breathtaking. The rooms, clean and large. The staff -- AMAZING!!! Estelle cleaned our room and was so delightful and talented! She made us smile every day with her towel designs! We love all of the...More

1  Thank Eleanor S
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 10 November 2015

Dear Eleanor S It is a great pleasure to all of us at The Inn to hear such beautiful comments from our beloved guests, that certainly means a lot in delivering passionate & quality service which became into great Vacations to you, I will make...More

Reviewed 31 October 2015

Loved the restaurant here... Excellent service and great food.. Sunset over the water was spectacular. Did not stay here but toured the facility. Looks like a great place to stay, quiet and small enough to care. Will be top of my list for future visits...More

Thank tlwkm
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 7 November 2015

Dear Inn at Mazatlan visitor We truly appreciate sharing your thoughts regarding your dining experience and visit to our resort, it is truly a great opportunity for us to invite you and stay on your next visit to town. Please do not hesitate to contact...More

Reviewed 22 October 2015

This was my first time here, we stayed with family friends who have been timeshare owners for a long time. Pros- The staff are so friendly and really make you feel like you are family. -The inn is beachfront and the water is beautiful to...More

Thank RoseWashington
Response from THEINNATMAZATLAN, Director General at The Inn at MazatlanResponded 28 October 2015

Dear RoseWashington We do really appreciate you taking the time to share your impressions regarding your stay at The Inn, and to contribute with ideas according to your traveling experience; this resort has been going through a very slow remodeling process in the last four...More

Reviewed 28 September 2015 via mobile

Well, first of all there is no free wifi, having said that, it's a great hotel to spend your days, very clean, the view is one of the best views in Mazatlan, you will love the pool! The restaurant is also very good and not...More

1  Thank Francisco B
Response from THEINNATMAZATLAN, Director General at The Inn at MazatlanResponded 29 September 2015

Dear Francisco B Thank you for thoughtful & wonderful comments about your recent visit to your second home in Mazatlán., We are very proud of our hospitable staff and it will be a pleasure to share this with all of them; there is only one...More

Reviewed 21 September 2015 via mobile

This is an great place to stay. They treat you like family. Staff is attentive to needs. I would recommend this Inn to anyone staying in Mazatlan. They are helpful in pointing out restaurants and sites in and around Mazatlan. lugar impresionanteMore

Thank Steve9928
Response from THEINNATMAZATLAN, Director General at The Inn at MazatlanResponded 22 September 2015

Dear Steve9928 On behalf of the entire Inn at Mazatlan team I would like to thank for recognizing their hard work and their true service spirit which is delivered in every interaction with our guests; it comes from a beautiful hospitality tradition developed over the...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$78 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#8 Spa Hotel in Mazatlan
#12 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#8 Spa Hotel in Mazatlan
#12 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (443)
Room & Suite (350)
Pool & Beach (133)
Dining (52)
Amenities (36)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Willie N
1 May 2018|
AnswerShow all 3 answers
Response from Hector R | Property representative |
The construction lobby is finished the next phase is the rooms renovation and we will start on the upcoming weeks. We will keep you posted on the new items that are coming for all the rooms.
1
Vote
Google Translation
Sara W
25 April 2018|
AnswerShow all 8 answers
Response from Hector R | Property representative |
All the renovation will be coming in phases as we have different areas still to make significant changes. Full renovation as well as new building should be finished by the end of 2019.
1
Vote
Google Translation
deserttacoma
4 February 2018|
AnswerShow all 5 answers
Response from Hector R | Property representative |
The end of the construction should be finished by the end of 2019.
0
Votes
Google Translation
Room Tips
"dont go there until next year, unless you like construction"
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"Ask for what you want!"
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"Don't take the tower currently being renovated"
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"stay as far from construction as possible."
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