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City Express Plus Puerto Vallarta

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Blvd. Francisco Medina Ascencio No. 2860 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico
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Traveller (42)
Pool & Beach (8)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#43 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
City Express Plus has an amazing view to the ocean from your room or a quiet one to the mountains. We are located in an excellent area near of seaport, yacht area, mall area and the Malecon. The rooms are decorated with a modern touch are equipped with free Wi-Fi and a flat-screen TV. Some have futons, microwaves, frigobars, coffeemakers, and kettles. We have a climatized pool open from 8:00 am to 11:00 pm, room services, pool bar and breakfast incluided in the rate, We Have free transportation 10 km, ask for us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Water sport equipment rentals
Kids stay free
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Swimup bar
Tennis court offsite
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Chapel / shrine
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
Spanish

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
23Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
240Reviews4Q+A4Room tips
Traveller rating
  • 145
  • 55
  • 22
  • 9
  • 9
Time of year
Traveller type
Language
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Popular mentions
David C wrote a review Apr 2021
Raleigh, North Carolina12 contributions1 helpful vote
Great location. Close to airport and Marina. Clean and comfortable room. Excellent staff. Javier at the front desk was very professional and helpful. He made several suggestions on places to eat and set up the shuttle for us to several different places. Im sorry I'm not good with names but they are a great staff. Very friendly and helpful. I look forward to returning to PV and will definitely stay at City Express Plus in the future.
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Date of stay: April 2021Trip type: Travelled as a couple
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Ana Isabel H. wrote a review Nov 2020
Playa del Carmen, Mexico15 contributions
I loved my room and the view! I loved the furniture as well, gave me some ideas for my small apartment. The location is good, you are near big supermarkets, malls, restaurants, public transportation, beach. Very good price for all the package together!
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Date of stay: November 2020Trip type: Travelled with friends
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Trek540609 wrote a review Mar 2020
1 contribution
Awful customer service after staying at Vidanta resorts 4 nights(excellent service). We booked this hotel because it was closer to the airport and will be leaving early the next day. Also it was in the center of the city. Initial check in was at 3 o’clock but we were not allowed in our room until four because they had not finished cleaning the rooms. The guy behind the counter was so rude and offered no assistance he said we just had to wait until they were finished. After he raised his voice to us and said we could now go into our room at 4:15 he ran my card and it was not recognized through their bank instead of stating that he got really rude and saying he could not take my payment and this was Mexico and we had to go by the rules. I then put the room on my American Express, and told him I would be speaking with his manager and he said go ahead this is Mexico customers do not come first here we do. We then proceed to our room because again we had to stay here it was our last night before our flight left no remote control had to call downstairs they can come and install a box of the remote control would work. Their ad offered free shuttle to the airport which also did not turn out to be true our flight left at 6:50 and we wanted to leave at four which is the same guy informed me there shuttles did not start running until five. If you were in Puerto Vallarta never stay at this hotel they do not believe in customer service or the customers rights. Save yourself the hassle and go with a hotel chain you recognize next time it’s Marriott or Sheraton or somewhere that we always do our business with.
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Date of stay: March 2020Trip type: Travelled with family
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 17 Mar 2020
I am very sorry for what happened and I apologize for the situations that occurred, I hope you will once again give us the opportunity to serve you, as it is not a service that we are used to offering. We immediately take action on your comments.
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jzytravler wrote a review Feb 2020
Tacoma, Washington18 contributions4 helpful votes
Really enjoyed my stay there. Staff is professional, friendly, and helpful. Buffet breakfast has hot/cold food options. Convenient location to cruise ship terminal. Had a great view from my room on the 8th floor.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Suggest you request room with water view.
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 11 Feb 2020
Thank you for your comments and for your trust, we are waiting for you again with us
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Wally W wrote a review Feb 2020
Portland, Oregon507 contributions85 helpful votes
+1
Here's what's to like about City Express: 1. Room was comfortable, quiet, clean and had a great view of the harbor (ask for a room as high up as possible). 2. I found the desk clerks really helpful and friendly. 3. Great filling and complete breakfast. The papaya was nice and ripe and the eggs, beans and potatoes were perfect. 4. I like Starbucks and there's one on the other side of the main drag about a 15 minute walk south toward town. 5. Free shuttle to the airport worked perfectly. While I wouldn't stay here for an extended visit, it was very nice for 1 night!
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Date of stay: February 2020Trip type: Travelled solo
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Response from GERENTEG9, Manager at City Express Plus Puerto Vallarta
Responded 11 Feb 2020
Thank you for your comments and for your trust, we are waiting for you again with us.
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Previous
PRICE RANGE
US$59 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
126
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Frequently Asked Questions about City Express Plus Puerto Vallarta
Which popular attractions are close to City Express Plus Puerto Vallarta?
Nearby attractions include Vallarta Casino (0.08 km), Emotions Casino (0.4 km), and Puerto Mágico (0.2 km).
What are some of the property amenities at City Express Plus Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at City Express Plus Puerto Vallarta?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at City Express Plus Puerto Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at City Express Plus Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to City Express Plus Puerto Vallarta?
Conveniently located restaurants include Abbraccio Cucina Italiana, Outback Steakhouse, and La Casa Del Buen Marisco.
Are there opportunities to exercise at City Express Plus Puerto Vallarta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Express Plus Puerto Vallarta have an airport shuttle?
Yes, City Express Plus Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Express Plus Puerto Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does City Express Plus Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Express Plus Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (2.2 km).