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27/08/2017 28/08/2017
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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    Hotel website
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    27/08/2017 28/08/2017
    US$60
    US$46
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    US$60
    Traveller (282)
    Pool & Beach (54)
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    Overview
    • Excellent47%
    • Very good35%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “roof top pool” (61 reviews)
    “sister hotel” (56 reviews)
    “romantic zone” (68 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Kitchenette
    Concierge
    Wheelchair Access
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel Casa Dona Susana
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (767)
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    There are newer reviews for Hotel Casa Dona Susana
    See the most recent reviews

    141 - 145 of 607 reviews

    A TripAdvisor Member
    Austin, Texas
    29
    Reviewed 11 July 2016 via mobile

    We stayed 9 nights. To the previous poster who commented on the hotel being homophobic, we found this to not be true. My partner and I were treated with the upmost respect during our stay. The rooftop pool was beautiful and relaxing. The customer service...More

    Thank A TripAdvisor Member
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 24 July 2016

    Dear guest Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Casa doña Susana. We were delighted that you've enjoyed all the details we take pride in offering our guests, specially referring about our...More

    Reviewed 8 July 2016

    Our second trip to Puerto Vallarta. Stayed at Casa Susanna each times. Beautiful old world charm in a great neighborhood. Friendly, helpful, clean and well located for walking. Love the roof pool. Will recommend to everyone.

    Review collected in partnership with this hotel
    Thank 932tomy
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 11 July 2016

    Dear 932tomy Thank you for taking the time to write a summary of your stay, we are happy to know that you had an excellent experience at Casa doña Susana ¡Thank you! Sunny Regards Antonio Robles General Manager

    Reviewed 4 July 2016

    I stayed at the Hotel Casa Dona Susana at the end of the tourist season. It's quiet, which is exactly what I needed. Sr. Boni was such a great help, and the rest of the staff was friendly and professional. It's right near the restaurant...More

    Thank barrettt48
    Response from CorporativoLosArcos, Owner at Hotel Casa Dona SusanaResponded 7 July 2016

    Dear barrettt48 Thank you for staying with us us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our great location. See you in two months!!! Sunny Regards Antonio Robles General Manager

    Reviewed 28 June 2016 via mobile

    I cannot say enough about how much we loved our stay here. Great roof top pool, great location, great staff. The room was not fancy but very clean and comfortable. Tons of great restaurants, stores and galleries all within blocks of the hotel. Steps away...More

    Thank Shelleyturtle
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 30 June 2016

    Dear Shelleyturtle Thank you for staying with us us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our great location. I hope to be able to welcome you back again soon. Sunny regards Antonio...More

    Reviewed 21 June 2016

    The location of the hotel is quite convenient and the structure nice and well decorated. The rooms could be bigger and nicer. The service very good and the concierge very helpful. Great swimming pool on the terrace.More

    Review collected in partnership with this hotel
    Thank peppe41974
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 22 June 2016

    Dear peppe41974 First of all thank you very much for choosing us to be part of your vacation & for sharing with us your feed back. We seriously take all our guests comments in order to make the necessary corrections. Let me also thank for...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$58 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Best Value Hotel in Puerto Vallarta
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Cancelon, TripOnline SA, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (282)
    Pool & Beach (54)
    Room & Suite (54)
    Dining (8)
    Hotel & Grounds (171)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    wcesue
    16 August 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Both of the above are right on the mark. Sorry I can't add anything other than call the hotel and ask.
    0
    Votes
    wcesue
    11 May 2017|
    AnswerShow all 4 answers
    Response from Kevin C | Reviewed this property |
    My wife says he was available and quite helpful during our stay in March.
    1
    Vote
    Christie C
    4 April 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
    1
    Vote
    Room Tips
    "All rooms are smaller but nice with a small fridge and safe in each closet."
    Read review
    "Rooms that face the street are normally louder, but with construction next door, I'd choose a street..."
    Read review
    "Make sure you ask for your room to not be one that floods when it rains."
    Read review
    "Quiant and comfortable rooms with great air conditioning."
    Read review
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