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Los Arcos Suites

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489 Reviews from our TripAdvisor Community

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Showing 393: English reviews
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Chicago, Illinois
Reviewed 4 days ago NEW

Everyone is always so helpful. The suites are large, have terraces (I recommend the suites on the road side and not the back of the hotel), and the location is quiet because it's tucked up the street from the Malecon. 1-2 blocks walking distance to a lot - Panchos Tacos, the Malecon, Apache's (if you like that place), the ice...

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Helpful?
Thank Theresa C
Seattel
Reviewed 5 days ago NEW

We were upgraded from Casa Susana to this property and paid more. At first the room was a welcome relief. It was large with a balcony and we were pleasantly surprised. Then we had to close the balcony door and noticed a strong moldy smell permeating the room. Within two days I developed a sore throat and swollen glands. To...

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Helpful?
2Thank travelerseattle
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear travelerseattle First I want to thank you for choosing Casa doña susana for your vacation and for taking the time to share you opinion from your recent stay. Please accept my biggest apologies that due to the high occupancy during your stay we weren't able to offer you a better room's location to make your stay an enjoyable one....

Green Bay, Wisconsin
Reviewed 2 weeks ago

We love Los Arcos. We have stayed at Playa Los Arcos and also Los Arcos Suites. We love both of them and that we have access to Playa Los Arcos while staying at the suites. We love to be able to walk out the front of the hotel and be surrounded by the city. We feel safe while traveling to...

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Helpful?
1Thank autum_thomson
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear autum_thomson Thank you very much for visiting us and for taking the time to share your detailed review. We are really happy to learn that you enjoyed our facilities, pools & beach as well as our great location. Thank you for your appreciation to the warm hospitality from our staff! We are indeed proud of the high level of...

Roseville, California
Reviewed 3 weeks ago

If you are looking for a fancy resort with many options, this isn't it. But if you are looking for a genuine Mexican experience, in a smaller quaint hotel, within easy access to beach, beautiful sunsets, restaurants, bars, and transpiration, you will be happy. Many guests were repeat customers, returning year after year for an extended warm weather vacation. We...

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Helpful?
Thank 2525love2travel
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear 2525love2travel Many thanks for taking the time to leave your kind words and observations following your recent stay with us at CDS. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We hope to have the honor of welcoming you back, allowing us the opportunity of...

Anderson Is
Reviewed 3 weeks ago

My husband, Keith, and I enjoyed many years there for close to a month. He has passed away, but I still go with a friend or alone. Very safe and comfortable location as everything is in walking distance. Many wonderful restaurants and shopping, etc. The room is probably only a 3 star, but it is just fine for me. 2...

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2Thank Keith V
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Keith V Thank you for staying with us for all those years and for sharing your comments. I am glad that you enjoy our facilities and services, and the beauty of our great location. I hope to be able to welcome you back again soon. Sunny regards Antonio Robles General Manager

Calgary
Reviewed 3 weeks ago

The staff at the hotel were very accommodating and friendly. I was in a room for 2 days that was very noisy and they did all they could to move me to a better room. I recommend a stay at the hotel and will go back.

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1Thank Joel F
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Joel F It is always nice to read this kind of reviews about our property. I'm glad to know you enjoyed your stay. Hopefully you can comeback soon to enjoy another great experience in your home away from home. Sunny regards Antonio Robles General Manager

Tinley Park, Illinois, United States
Reviewed 3 weeks ago via mobile

We've stayed at this hotel a couple of times before and this time we noticed some nice updates to the drapes, bed linnens, pillows and kitchen supplies. Very nice! As always the staff is VERY helpful, friendly and accommodating. Can't wait to come back in March next year!

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1Thank Mark_Irene
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Mark_Irene We’re glad you enjoyed our facilities and the attention of or staff. It was an honor to host you and pamper you during your stay, hopefully next time you can stay here for a longer period and enjoy another great experience at Casa doña Susana Sunny Regards Antonio Robles General Manager

New York City, New York
Reviewed 4 weeks ago

My wife and I have been traveling to Mexico for the past 10 years and have stayed in the Los Arcos complex every year since 2011. Although all three locations are great, we prefer the Suites, located a short walk from the beach. The rooms are spacious and kept immaculately clean. Bonifacio Rojas, the Chief Butler, does an excellent job...

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Helpful?
1Thank dg2727
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear dg2727 Thank you very much for taking the time to give us such an excellent review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our entire guest the best experience ever. I am so happy to know that all of you enjoy your especial holidays with us. We...

Spokane, Washington
Reviewed 13 March 2017

We liked our room that faced the courtyard, very quiet and pretty. The facility is very well cared for. the suite has plenty of room for 2. We loved being in old town and early morning walks for fresh pastry and coffee. The beach facility is very convenient.

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Helpful?
1Thank stifterpatti
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear stifterpatti Many thanks for taking the time to leave your kind words and observations following your recent stay with us, we appreciate that you have taken the time to share your experience We look forward to have the pleasure of having you back home in the near future. Sunny Regards Antonio Robles General Manager

Denver, Colorado
Reviewed 3 March 2017

Maid service = excellent = Aida Front Desk staff and butler = excellent Room = clean and efficient Pool = not used by many because they are too cold Hotel location = excellent; too bad about all the construction going around the area

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1Thank luz_collins
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear luz_collins We would like to thank you for choosing us for your vacations. We appreciate your feedback and take our guests opinion very seriously. We hope to host you in the future so you can receive the vacations you deserve Sunny regards, Antonio Robles General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 

Additional Information about Los Arcos Suites

Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM286 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Hotel Style:
#19 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Los Arcos Suites staff and other travellers.
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Questions? Get answers from Los Arcos Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no complaints with the room.”
PattyV83, 2 Apr 2017 | Read review
“Room was satisfactory and kept very clean and very roomy. Thank you for the service”
joelf550, 30 Mar 2017 | Read review
“Inside room overlooking the pool is lovely”
bkpr22, 15 Feb 2017 | Read review
“Don't get a room in the first floor, you'll get a lot of traffic as the pool is 3ft. away.”
592jessiea, 2 Feb 2017 | Read review
“Having a terrace or balcony makes all the difference. ”
sfmarkd, 24 Jan 2017 | Read review
5 of 5