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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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Boulevard Francisco Medina Ascencio Zona Hotelera Norte, Puerto Vallarta 48310 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1195)
360
Panoramas (39)
Pool & Beach (262)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer.
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Full view
Property amenities
Free parking
Free internet
Pool
Free breakfast
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Airport transportation
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Private beach
Private balcony
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quaint
Languages Spoken
English, Spanish

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
24Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
3377Reviews327Q+A100Room tips
Traveller rating
  • 1,600
  • 1,128
  • 409
  • 138
  • 104
Time of year
Traveller type
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  • English
Popular mentions
parrajc2021 wrote a review 8 May
1 contribution
misleading information dirty, bad attention and bad location also many noisy people and nobody does anything there are no thematic restaurants with good service, when we arrive they do not give information about the services we need to look for the places there are no directions, the food is very basic or bad some servers do not know how to serve
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Review collected in partnership with this hotel
Date of stay: April 2021
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Mark C wrote a review 7 May
Denver, Colorado3 contributions
Overall very good value, but mixed drinks were served with no, or very little alcohol, Wifi is really bad, almost unusable in the rooms. Food choice was good on the buffet, but some items were not great, fish especially was very bland. Service at the Beach Club was terrible, very long waits for any service even with only a few guests, and "snacks" there are limited. Staff are very friendly and efficient. Annoying sales pitch for travel club and excursion services in the reception area. Coffee facilities in the room, but odd that you only get coffee supplied on the first day and that it is not restocked. Other items like soap / shampoo were restocked about every 3 days.
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Review collected in partnership with this hotel
Date of stay: April 2021
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KenLeeLit wrote a review 7 May
Penticton, Canada1 contribution
This laid back all-inclusive is great value. The buffet offers some variety and the a la carte restaurant is excellent. The resort is well maintained and staff is very helpful without being intrusive.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Julia H wrote a review 6 May
6 contributions
+1
My mom, sister and I got to stay at this lovely resort to celebrate my birthday as well as my mom's. The reviews repeatedly mentioned friendly staff, a quaint, authentic atmosphere and clean conditions and we couldn't agree more! The entire staff; housekeepers, grounds keepers, wait staff, activity directors, front desk staff, concierges, and bell boys were hard working, friendly and eager to help. The following are more specific shout outs to those who made our stay extra special. All the wait staff was extremely accommodating! Though all were friendly, some who stood out to us where Janeth, José, Sied, Mario, Alfonso, Fernando and Francisco  (thank you all!) They made our birthdays very special as well. I recommend the photoshoot offered by the hotel--a very fun experience. Jacky, our photographer was good at her job and became a friend just in the short time we had with her. Graciela G. a conceirge, was oh so friendly and helpful! She was bilingual and not only fun to talk to but answered many of our more complex questions that may not have been answered easily otherwise due to the language barrier. The spa was excellent. Located in the garden, it was very serene and peaceful. The masseuse, Azar was very talented and created a welcoming, relaxing atmosphere. Overall, Hacienda Buenaventura exceeded our expectations! We plan to return next year to create many more wonderful memories.
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Date of stay: May 2021Trip type: Travelled with family
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Laura C wrote a review 6 May
7 contributions1 helpful vote
+1
A MUST STAY! Highly recommend! Full of Mexican charm and hospitality. It’s hard to condense in a single review how much we loved our stay at Hacienda Buenaventura. The Mexican Charm captured our hearts and we are already planing our next visit! I visited with my mom and my sister, for a week, to celebrate their birthdays. We couldn’t have hoped for a better time. We were gifted with an experience from the staff of Hacienda Buenaventura that we will cherish forever. Every point of contact with the hotel staff was so friendly and helpful. At check-in, Laura was so helpful and set us up in a beautiful room with a birthday message for my mom and sister’s birthdays. Our bell boy, Cesar, gave us a quick tour and took good care of our luggage. The housekeeping staff was very thorough. Cesar was the activity director and he did a great job with that. We could go on and on but from managers to housekeeping everyone exceeded our expectations. There was live music most nights featuring talented local artists and performers. This was always something we looked forward to. On Saturday they had a Mexican Party with WONDERFUL food and entertainment. There was singing and they had traditional Mexican dancers preform. Our waitstaff took such good care of us and made us feel so welcome and comfortable. There were so many but the names that stood out were Alfonso, Janeth, Jose, Fernando, Saed, Francisco, Mario One, and Mario Two. My sister and my mom celebrated their birthdays during our stay and they treated them like queens with a birthday song and cake! The hotel offers a complimentary photo session with a free photo. Our photographer was Jacky and we loved our time with her. It was so fun to have her take our pictures and we loved so many of them. She was kind, friendly and spoke very understandable English. Graciela G., a concierge, was delightful and we enjoyed our conversation and time with her. She speaks English very fluently and this proved as a great asset as we were able to ask her many questions that otherwise would have been difficult as many do not speak as fluently as she does. Hacienda Buenaventura offers Spa services and we each scheduled a Deep Tissue Massage. We all LOVED our massages. Our masseuse, Azar was very skilled and made us feel very pampered. She is very kind and professional. The hotel was well maintained, very clean and well ventilated. Our room had AC and a beautiful view overlooking the pool. The walk to the beach is only about 5 minutes or you can take the shuttle. We loved the walk and enjoyed lounging at the Beach Club (one of their restaurants) one of the days. We definitely recommend making reservations at the hotel’s restaurant, Sabores de Mexico. The food was so flavorful and it offered a more intimate atmosphere. Fernando was our waiter and made our dinners delightful. We opted to have our COVID tests done on site and it was very convenient and easy. Everything felt very COVID conscious and we felt very safe there. With all this being said, our stay at Hacienda Buenaventura exceeded our expectations and we have nothing but praises. If you are looking for a wonderful, family-friendly environment that is a great value and topped with beautiful Mexican charm, look no further!! We hope you too will make wonderful memories at Hacienda Buenaventura.
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Date of stay: May 2021Trip type: Travelled with friends
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PRICE RANGE
US$96 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda hotel puerto vallarta, hacienda puerto vallarta, hacienda hotel and spa, hacienda hotel spa puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
155
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Frequently Asked Questions about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
Which popular attractions are close to Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Nearby attractions include Playa Norte (0.3 km), Xtine (0.1 km), and Collage (0.2 km).
What are some of the property amenities at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Conveniently located restaurants include Porfirio's Vallarta, Abbraccio Cucina Italiana, and Restaurante Icú.
Are there opportunities to exercise at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Yes, guests have access to a pool during their stay.
Does Hacienda Buenaventura Hotel & Mexican Charm All Inclusive have an airport shuttle?
Yes, Hacienda Buenaventura Hotel & Mexican Charm All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hacienda Buenaventura Hotel & Mexican Charm All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda Buenaventura Hotel & Mexican Charm All Inclusive?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (2.3 km).
Is Hacienda Buenaventura Hotel & Mexican Charm All Inclusive accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.