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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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1,190 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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Showing 688: English reviews
Vernon, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 March 2013

It may have only been a week, BUT: what a great week it was... the entire place was AWESOME....you couldn't get better staff, and I wanted to take the chef home with me...I will for sure go back there, an absolutely beautiful little oasis...

Helpful?
2 Thank dmfgs
Aldergrove BC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2013

Not sure what these people are talking about, we have spent the last 5 years at the Hacienda and have heard no Club noise, can't even hear the street noise once you enter this oasis. We love this place, they remember you from previous years and treat you like you are coming home. The staff is excellent and could not... More 

Helpful?
1 Thank AldergroveBC
Dallas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2013

Anyone else hear noise in their room when staying here at hacienda resort and spa? LIKE from clubs? I swear I did and could not sleep for 3 days. ask to be moved and it got worse. Food is ok but many restaurants near by.Thanks

Helpful?
1 Thank Elle S
Edmonton, Alberta
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 February 2013

My husband and I stayed at the Hacienda the last week in January. It was our second trip to Puerto Vallarta, but our first visit to the Hacienda. We chose this resort as it was small and very authentic Mexican looking, and we were not disappointed. Lovely resort, great service, all the staff were pleasant and very accommodating. Rooms were... More 

Helpful?
3 Thank BarbEdmonton
Kelowna, Canada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 February 2013

Cozy hotel with great Mexican ambiance. We were a few of the only Caucasian guests and loved the local feel. Great Value for our room which was very large and spacious. Huge walk in tiled shower and nice view of the pool from our room. Although this hotel is not on the beach it's only a 5 minute walk to... More 

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2 Thank zoshked
Winnipeg Manitoba
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 February 2013

As we have stayed at many hotels in the area you can not beat the staff at the Hacienda.They are warm friendly and try their best to please.We stay there usually once or twice a year.we like to try other hotels as well but Hacienda always makes you feel like home.The newer hotel 4 or 5 star are not the... More 

Helpful?
4 Thank rodeas2
Covina, California
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 February 2013

I made a return stay and found other returnees. Staff recognized me. Same friendlilness. With all inclusive guests are granted a special dining option. I was the only one who chose my time slot and they still gave me my special meal with my own waiter on the patio. Same courtesy extended to another guest the following evening. I understand... More 

Helpful?
3 Thank mary m
Langley City, Canada
Level Contributor
91 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 25 January 2013

Go for this converted Hacienda. Allinclusive from Vancouver to Puerto Vallarta Westjet. This place has architecture, great...and I mean great service, food, bars, rooms are like old Mexico but clean. Showers steps down into it, but large. Easy taxi to old town. Walmart, supermarket easy walk. Marina where tours leave to Bay of Banderas a few blocks walk! Front desk... More 

Helpful?
1 Thank Lulu1944
Edmonton, Alberta
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 January 2013

I liked the place, but acknowledge that it would not be for everyone. Couple of strong points: STAFF: staff is super friendly and hard working. They have a thing on Mondays and Thursdays that is called "Happy Hour". The point is to introduce the managers of the hotel. So you have the General Manager (Ruiz), the laundry manager, the housekeeping... More 

Helpful?
29 Thank YogiBear53
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 January 2013

Room was in horrible condition, mold growing everywhere, from the ceiling tiles right when you entrance the room, the amenities are almost bare to nothing, you get 1 towel, and of course one old, I mean old old fuzzy tv, where you can watch barely anything, stinky sheets, rotten mildew and mold around the ceiling. Right around the restaurant, there... More 

Helpful?
12 Thank palito t

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM384 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#20 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet evening request a room away from the pool.”
 of 5 bubbles CompanionsInTravel, 18 Oct 2016 | Read review
“first floor has renovated rooms & bigger patios”
 of 5 bubbles sunsworn, 8 Jun 2016 | Read review
“we had pool view was great”
 of 5 bubbles Sunshiine799, 3 May 2016 | Read review
“Rooms with pool view are the best.”
 of 5 bubbles L153AXdanielv, 1 May 2016 | Read review
“only 4 floors all are great for different reasons we were on the 2nd had a nice view of the street and the ocean”
 of 5 bubbles 427evelineh, 21 Apr 2016 | Read review
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