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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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2,293 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,510: English reviews
Hastings, Minnesota
Reviewed 21 January 2016 via mobile

We've stayed at the resort and suites multiple times over 10 plus years.. It is old, not fancy but well kept, clean and very friendly, helpful staff and service. We always choose non- all inclusive since 100s of restaurants are within blocks of the resort. Very nice pools, bars and a restaurant . We had a couple hotel stays other...

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4Thank Yayadi
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Yayadi Thank you very much for your comments. Thank you so much for letting us be a part of this magical holydays experience. It is our goal to make our customers experience the most unforgettable possible. We are really happy to know that we really make that happen for you. Thank you very much for your recommendations. We are...

Farmville, Virginia
Reviewed 21 January 2016

People were nice and very helpful. No problems with room, always clean and well stocked. Beds were comfortable, wi-fi worked well, tv was good. We had a nice view of the pools looking out to the ocean. It is a convenient location with many good restaurants and shopping within easy walks. Concierge service was very good. We didn't eat on-site...

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2Thank warren r
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Warren We want to thank you for your comments. We really appreciate that you have given us the opportunity to have you home. Thank you very much for your visit. It is our goal to make you feel at home when you are here. And we really are amazed to know that in this special case we made it...

Airdrie, Canada
Reviewed 20 January 2016

Went here without high expectations, typically stay in larger higher rated resorts but really wanted to be near the Malecon and this was ideal. Absolutely exceeded my expectations. Rooms very average hotel room, bathroom needs improvement but very clean and service was great in all areas. We did the all inclusive mostly for the drinks and breakfast which were typical...

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2Thank JodiKat
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear JodiKat Thank you very much for your comments. We really appreciate you had giving us the opportunity to be a part of your holidays vacation. We are really happy to know that we have meet your expectation and that you have enjoy of your holydays. It is really our goal to achieve our customer’s satisfaction. Thank you so much...

Houston, Texas
Reviewed 20 January 2016

We have stayed at Los Arcos many times and each time it just gets better. The rooms are clean and comfortable, grounds pretty and service superb. Location could not be better- close to good restaurants, shopping, downtown and the best beach in the Romantic Zone. Best massages at a great price. Ask for Patricia.

Review collected in partnership with this hotel
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1Thank 791joannep
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear 791joannep Thank you very much for your comments. We really appreciate you had giving us the opportunity to be a part of your holidays vacation. We are really happy to know that we have meet your expectation and that you have enjoy of your holydays. It is really our goal to achieve our customer’s satisfaction. Thank you so much...

Toronto, Canada
Reviewed 19 January 2016

This is a nice next to the beach located property. It has 2 pools, one spa and one restaurant on site. Rooms are clean, nice and well maintained. There's a lot of noise at night until 2:30 a.m. from the clubs and restaurants around. Two elevators in good working condition throughout our entire stay. On large enough safe deposit box...

Review collected in partnership with this hotel
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2Thank Ticu_2016
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Ticupisicu Thank you very much for your comments. Thank you very much for your visit. We really appreciate you have given us the opportunity to be at your service for this holydays period. It is our goal to make you happy when you are here. As you mention our location is really convenient as we are just some steps...

Reviewed 18 January 2016

This was my first trip to PV. The Los Arcos Hotel was the perfect choice for my girlfriend and I. We selected the all inclusive option which was such an incredible deal. They set up a buffet for breakfast, lunch,and dinner. All of the staff were so attentive and made sure we were always taken care of. Thwy put on...

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1Thank Ross R
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Ross R Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this very first time if visiting our wonderful Puerto Vallarta; thank you for making us part of vacation experience. It is our goal to make you feel at home...

Reviewed 18 January 2016 via mobile

This is my 2nd time staying at Los Arcos in PV. Stayed for 2 nights with some friends before we moved on to stay at a Villa for a few nights. It's in a perfect location, close to everything, rooms are clean and affordable. The rooms are a bit small and not too fancy, but hopefully you'll be spending your...

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2Thank Lisa T
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Lisa T Thank you very much for your comments. We really appreciate to count with your preference. Thank you for letting us to be a part of your Mexican experience. As you mention, our hotels are distinguished for being a truly Mexican experience. As well of the fact that our location is really convenient as we are just some...

Reviewed 18 January 2016 via mobile

Not only was the staff awesome! Especially the amazing Betulio our server but the concierge staff was great too, went over and above to make sure we had exactly what we wanted! I know service people do things for tips. But they went beyond that! Location is the key winner here too! Steps from everything!

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1Thank Paul P
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Paul P Thank you very much for your comments. Thank you so much for letting us be a part of this magical holydays experience. It is our goal to make our customers experience the most unforgettable possible. We are really happy to know that we really make that happen for you. Thank you very much for your recommendations. We...

Sartell
Reviewed 18 January 2016

We paid for a room with king size bed, was initially put in room 230. This room was TERRIBLE!!! Small, barely any room to walk, very strong mold smell, only a double bed, hair dryer hanging by exposed wires in bathroom, toilet basically in shower, dirty, dark. We asked to be moved next day. Got moved to 326, which was...

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2Thank Sarra J
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Sarra J Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. This enables us to keep an even closer check on the operation of our Hotel. You can be assured that all of the things you mentioned have been addressed to the appropriate...

Reviewed 17 January 2016 via mobile

Hotel is old but clean . rooms vary, some really nice and big, others tiny. Right downtown which is great. You can walk everywhere you want to go, but beach is right there too. If your going to drink and eat there definitely do the all inclusive, other wise bring a lot of money. Ordered 8 drinks after dinner and...

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Helpful?
Thank Al S
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Al S Thank you very much for your comments. We really appreciate you have given us the opportunity to be at your service for your recently holydays period. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM348 - RM1,012 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not settle for the closet size rooms.”
 of 5 bubbles 371terryt, 19 Feb 2017 | Read review
“Research the options (several room types are called Superior) and call them directly to make a reservation”
 of 5 bubbles toadlover, 18 Feb 2017 | Read review
“Ask for a room with a patio or with chairs and table out your door.”
 of 5 bubbles 110brianl, 16 Feb 2017 | Read review
“The safe in the room was held down by only 1 screw and could easily be removed. We didn't use it. And they never sent anyone to fix it. We were in room 230.”
 of 5 bubbles leonardk541, 15 Feb 2017 | Read review
“Ask for a room where the air conditioner does not blew directly on the bed...”
 of 5 bubbles U7848QPtomf, 15 Feb 2017 | Read review
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