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Westin Resort & Spa Puerto Vallarta

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Westin Resort & Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta
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1,685 Reviews from our TripAdvisor Community

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Showing 1,423: English reviews
Denver, Colorado
Reviewed yesterday NEW

It's a decent hotel, but it really is a little run down. The bathrooms, in particular, need an upgrade - they're a little grungy, and clearly a bit dated - too much wear and tear from salt water, I'd imagine. The service was hit or miss. The front desk was okay, some folks were really great. The fancier restaurant was...

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Helpful?
1Thank Traveler31782
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Traveler31782, On behalf of the management and staff of The Westin Resort & Spa, Puerto Vallarta, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay. As a response to your comments, I would like to apologies for the bellow standard service you received. Be well, General Management

Hopkinton, New Hampshire
Reviewed yesterday NEW

My wife and I recently stayed at the Westin Puerto Vallarta for one week for festivities associated with my son's wedding. Most who attended the wedding also stayed at the Westin. This is a large hotel situated on the ocean in the marina area of Puerto Vallarta, several miles north of the historic center. We booked our room through SPG....

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Helpful?
Thank SDV744
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed SDV744, Thank you for your feedback.The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we can make your time with us a memorable experience by exceeding your needs and welcoming you time again and again....

Portland, Oregon
Reviewed 2 days ago NEW

The Westin Puerto Vallarta is a very well located hotel at one end of the Marina arena. The staff are amazing, the rooms are solid and the service is great. You will not go wrong staying here, as all rooms come with baclonies and at partial pool/bay views. In addition, even though the property often hosts larger events late at...

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Helpful?
Thank skywaker9
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed skywaker9, Thank you for your feedback.The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we can make your time with us a memorable experience by exceeding your needs and welcoming you time again and again....

St. Thomas
Reviewed 3 days ago NEW

Westin Resort has Gorgeous Pool settings, great staff, Private Cabanas, oceanside Massage and wonderful restaurants. Food could have broader selection - tired of mexican Fajitas, Burritos and Tacos everywhere. Westin appears to be great event destination (beach wedding and 2 large conferences during our stay).

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Helpful?
Thank Linda G
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Linda G, Thank you for your feedback and preference. We are happy to know you had a refreshing stay at our beautiful resort. We hope to see you back soon. Be well, General Management

Reviewed 4 days ago NEWvia mobile

We stay at the Westin every time we go to Puerto Vallarta because it is simply the best, hands down. On this particular trip we got married in town and had about 140 guests stay at the Westin. They all agreed that it was one of the nicest hotels they've ever stayed at. Beautiful, clean, excellent amenities. It is one...

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Helpful?
Thank Christina V
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Christina V, Thank your for your feedback and preference. We are more than happy to have you visit us year after year. Congratulations once again on your marriage. Be well, General Management

Hanoi
Reviewed 4 days ago NEW

We have loved our ocean view room looking out across the bay as well as down on the beautiful pools with their coconut palms in round planters. It reminds us of Princeville Hawaii, which may have been its inspiration. Ask for the row of rooms beginning with 818 (8th floor) that stretches toward the ocean. The grounds are lovely, but...

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Helpful?
Thank Linda B
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Linda B, Thank you for your feedback and we appreciate your preference. We sure hope to see you back son so you may continue to enjoy our facilities and activities. Be well, General Management

VANCOUVER
Reviewed 1 week ago

After 18 years of absence we finally made it back to Puerto Vallarta and we're delighted to make the Westin our choice. All the staff was unbelievably friendly and accommodating . Our room with a large terrace was lovely. In our previous visits we used to stay closer to town but we were very glad we did not this time...

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Thank MARIPOSITAVIAJERA
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed MARIPOSITAVIAJERA, Thankk you for your feedback and preference. We know you had a great stay and we are glad to know that after 18 years you decided to visit beautiful Puerto Vallarta. Hope to see you back son so you may continue to enjoy our facilities and activities. Best regards, General Management

Joliet, Illinois
Reviewed 1 week ago via mobile

Stayed here for one night and this hotel is beautiful! We were upgraded to a jacuzzi suite with an amazing view. Must I point out though the lights in the bathroom shouldn't be too dim, I had a hard time putting on my makeup since I wasn't able to see. The pool and the spa were beautiful! Absolutely unforgettable. We...

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Thank laura a
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed laura a, Thank you for your feedback and suggestions they are very much appreciated. We hope to see you back soon. Best regards, General Management

Alpine, Utah
Reviewed 2 weeks ago via mobile

I booked five nights here with my wife as a Christmas present and we arrived just after New Year's Day. The hotel property is along the oceanfront row of hotels near the marina, not far from the airport and just a 10 minute taxi tide from downtown PV. The resort is well maintained and beautiful with many palm trees, refreshing...

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Helpful?
2Thank Dave B
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Dave B, Thank you for your feedback and we appreciate your preference. We are in a great location; a 5 minute ride from the airport, a 5 minute walk from the Marina Boardwalk and a 20 minute ride to downtown and lets not forget our beautiful sunsets. We hope you and your wife had a refreshing stay. Be well,...

O'Fallon, Illinois
Reviewed 2 weeks ago

The room was large and clean with a nice balcony overlooking the pool area and the ocean beyond. The air conditioning worked very well, the bathroom was large with plenty of space to put your toiletries and it included a big shower and bathtub. I thought the bed was very comfortable, which is typical for Westin hotels. The workout room...

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Helpful?
Thank Randall B
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Esteemed Randall B, Thank you for your valuable feedback and we appreciate your preference. We hope you will decide to come and visit Puerto Vallarta once more so you may enjoy our facilities and activities once more. Be well, General Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Westin Resort & Spa Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM540 - RM1,477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Resort & Spa Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Media 8, Inc. and Jetsetter so you can book your Westin Resort & Spa Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Resort And Spa Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#18 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Westin Resort & Spa Puerto Vallarta staff and other travellers.
49 questions
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Questions? Get answers from Westin Resort & Spa Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above fourth floor - oceanside”
 of 5 bubbles 423LuLu, 18 Jan 2017 | Read review
“Higher floor on the wing toward beach for best bay, beach and pool view”
 of 5 bubbles lindabC8216TK, 17 Jan 2017 | Read review
“Get a higher floor for better views.”
 of 5 bubbles 171randallb, 4 Jan 2017 | Read review
“Ocean View rooms on Platinum levels are the quietest and best”
 of 5 bubbles F4539LBlisag, 27 Dec 2016 | Read review
“Top Floor facing the ocean and pool!”
 of 5 bubbles chrismM9830CF, 20 Dec 2016 | Read review
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