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The Westin Resort & Spa, Puerto Vallarta

Booking.comUS$93*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westin Resort & Spa, Puerto Vallarta
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1,790 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Resort & Spa, Puerto Vallarta
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Showing 1,516: English reviews
Mexico City
Reviewed 11 August 2013

The hotel is comfortable, very well maintained and clean with a very nice pool area under palmtrees. The location is quiet and nice, but it takes you 20-25 min to get to downtown by car. The hotel's small beach is quite modest compared to all the beaches around - which are however mostly not accesible by public. What we did...

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Helpful?
1Thank phbrv
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your feedback about your experience in our hotel. We are happy that you liked it and definitely we will do an action plan to improve our buffet breakfast. Thank you for your preference, we appreciate your business General Manager Eduardo Ballesteros

Largo, Florida
Reviewed 9 August 2013

Upon arrival unpack your swim suit, shorts & a top take off the shoes and put your flip flops on. Go to the beautiful pool area get your fluffy beach towels find a lounge chair (there are hundreds) order a margarita and RELAX. For 7 days I enjoyed 4 hours by the pool and an hour in the fully equipped...

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Helpful?
2Thank DIxiehollins
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your loyalty; we are delight it to learn that you enjoyed your stay in our beautiful hotel. I love your suggestion of go to the pool, get beach towels, lounge chair and relax, it sound so refreshing and this is our objective when you come to The Westin…relax. We are looking forward to...

Vallejo, California
Reviewed 6 August 2013

We recently had the pleasure of vacationing at the Westin Puerto Vallarta for 8 days at the end of July where the staff was wonderful and the grounds were lovely. The resort was well maintained, 3 gorgeous pools, soft sand beaches and warm ocean with beach food/drink service. Our stay was a fabulous experience! Roberto the waiter, so warm and...

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Helpful?
Thank Julie S
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, We are delighted it to learn that you enjoyed your vacation at our beautiful resort, The Westin Resort & Spa, Puerto Vallarta We are very proud of our staff, they are very committed to provide memorable and personalized service; we will share your nice comments to Manuel, Roberto and Carlos, they will be very happy. Thank you for...

Reviewed 6 August 2013

Without a lot of planning, my family ended up taking advantage of an offer from Travelocity for a combination of airfare and hotel. We had a direct flight from San Francisco to Puerto Vallarta which was very convenient. Just three hours and forty five minutes each way which is closer than Hawaii. The Westin Resort and Spa was in a...

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Helpful?
Thank LocalPeddler
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for choosing The Westin Resort & Spa, Puerto Vallarta for your recent vacations; we are very happy to see that you enjoyed your stay with us. Please accept our apologies for the delay in cleaning your room; I will follow up on this matter to avoid this type of experience in the future. We...

Toronto, Canada
Reviewed 5 August 2013

We stayed at the Westin for a week in an upgraded ocean view room. Although the rooms/hotel can seem a bit dated ~ the staff and service far outweigh it. We loved the incredible service from the beach side bar... especially Jacette. He is WONDERFUL !!! The balcony on the room was divine. It is a great place to sit...

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Helpful?
Thank Lynne K
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for sharing your experience in our beautiful resort, The Westin Resort & Spa, Puerto Vallarta It is great that you enjoyed sitting in the balcony with the beautiful view of the bay of Bandera’s as well as the beds in our Arrecifes Beach Club. We are very proud of our staff and we will...

San Francisco, California, United States
Reviewed 4 August 2013

I returned from a 3 night stay at the Westin Resort and Spa Puerto Vallarta on Thursday. I brought my mom to celebrate her upcoming 60th birthday. They staff was incredibly sweet and welcoming. The women at the front desk, especially Carina, were very knowledgeable and helpful. Changing US dollars into pesos was a piece of cake. The property is...

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Helpful?
Thank TMD118
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest Thank you very much for your loyalty to Starwood, we are very pleased to learn that you enjoyed your stay with us. We are very proud of our staff, they focus in providing personalized services and creat memorable stays to our guests; we will share your comment to Eloy and Josefina, they are great and do a wonderful...

The World
Reviewed 29 July 2013

We had pre-booked at the Westin Resort & Spa (Paseo de la Marina sur #205, Puerto Vallarta 48354, tel. 322-226-1100) a room for US$141.71.We really liked our one-night stay at the Westin. Our room was large and had a 2-person comfortable chair. It also had a desk and a king bed. There was a mini fridg and a coffee maker....

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Helpful?
1Thank aledm
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest Thank you very much for sharing your experience in our hotel and thank you for your preference; your feedback is very important to us. In regards the internet charge I would like to mention that our lobby is providing free wireless service to our guests as an alternative. We are looking forward to have you back soon Eduardo...

Rochester Hills, Michigan
Reviewed 28 July 2013

My wife and I love coming to PVR and have stayed at multiple other place but love staying here. Maybe it is because we our SPG Platinum or the off the beaten path location or the impeccable service we love this place. We stayed here for about a week and were upgraded due to our Platinum SPG status to a...

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Helpful?
Thank RonanJordi
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest Thank you very much for your loyalty, we appreciate your preference to The Westin Resort & Spa, Puerto Vallarta. We are happy to learn that you enjoyed your stay with us. We are very proud of Josefina and Eloy; they do a great job to deliver nice experiences to our guests. We are looking forward to have you...

Houston, Texas
Reviewed 20 July 2013

Prior to booking this hotel I'd read up on all of the reviews. They were pretty mixed (as usual) but I decided to give it a shot. The hotel had it's good points and bad points, which I've summarized below: The Good... -The lobby was very nice and open. I really enjoyed the extensive art collection they had around. -The...

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Helpful?
2Thank MsWahine
cristina_castillo, Gerente at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your important feedback; your opinion is very valuable to us. We are happy to learn that you enjoyed the lobby, our heavenly beds and the views; definitely our hotel has beautiful views no matter where you are. We definitely look into the points the need to work to improve as you have mentioned....

New York City, New York
Reviewed 17 July 2013

My recent stay at Westin Resort & Spa was awesome, everything from check in, accommodations, interaction with the staff, at the spa, bars & restaurants all the way to check out - everyone was extremely pleasant, friendly, accommodating - just impeccable service all around. The property is beautiful, expansive, and clean. I stayed on the 9th floor, the room had...

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Helpful?
2Thank M K
cristina_castillo, Gerente at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, We are delighted to learn that you enjoyed your stay in our hotel, thank you for sharing your experience. Our objective is to provide personalized service to make you feel special and renovated. We hope to see you soon at The Westin Resort & spa, Puerto Vallarta, your new home My very best regards Eduardo Ballesteros Gerente General

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM505 - RM1,096 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#12 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#19 Luxury Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
63 questions
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Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are at least partial ocean view”
361leeanng, 13 Apr 2017 | Read review
“Ninth floor, great ocean view. Third floor, we did not have to take an elevator, walk to our rooms from lobby.”
MelanieR981, 5 Apr 2017 | Read review
“Rooms from the 10th floor and up are bigger and quieter.”
Eisosnane, 28 Mar 2017 | Read review
“We were on the 9th floor with a great ocean view.”
Michigancold, 27 Mar 2017 | Read review
“Do not hesitate to make a reservation here! Great hotel and great service!”
CT_Traveler1515, 19 Mar 2017 | Read review
5 of 5
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US$93* /night
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HotelQuicklyUS$133
TravelocityUS$93
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Prices are for 1 room, 2 adults
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