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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,035 Reviews from our TripAdvisor Community

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Showing 2,075: English reviews
Saskatoon
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 days ago NEW via mobile

We booked the Sheraton through RCI when you originally checked in we were in one of the older rooms second bedroom is small and no windows We went back to the front desk and ask for a different room because of renovations they had us go next-door and the people overseeing the reservation Got a beautiful two bedroom right on... More 

Helpful?
Thank Derykkk
Tucson, Arizona
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

We've been coming to the Sheraton for more than 20 years. We love the layout and the location. It is a lively and lovely resort. Our afternoon activity is always pool volleyball with new guests and old friends. Sheraton has an activity staff which has seen many personnel changes in the past few years. This time they have struck gold.... More 

Helpful?
3 Thank Ronni R
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Ronni R, Thank you for your preference and for you wonderful review. It was our pleasure serving as your host . Our team strives to provide the best, it will be our honor to share your wonderful comments with them. We know they will be thrilled to know your kindhearted consideration for the excellent service provided to you. Again,... More 

Myrtle Beach, South Carolina
Level Contributor
321 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 3 days ago NEW

We have been vacationing here for ten years and there are many things to do. You can walk to the Malecon with lots of fine restaurants and unique shops. There are activities planned during he day at the hotel pool such as volley ball, bingo, etc. The activities staff makes you feel welcomed. The ones I met were Gyo, Cesar... More 

Helpful?
1 Thank maddie1064
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear maddie1064, Thank you for taking the time to share your experience at the Sheraton Puerto Vallarta. We are delighted that you have been part of our family for the last 10 years and hopt that our improvements keep you coming back for many more to come. It is great to read that you enjoyed your most recent visit &... More 

Eureka, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

We love this resort and come here often. It is a beautiful place and right on the bay. We have a view of the bay and the city of PV. The employees are great! Sergio, the waiter at the pool is so gracious and helpful. the restaurants at the resort are very good. Ismael, capitan Sergio,Manuel, and Gilberto were wonderful... More 

Helpful?
1 Thank Ruffles64
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Ruffles64, Thank you very much for your kind comments in regards to our associates efforts to make you feel at home, we are thrilled that they exceeded your expectations and in that our location and surroundings were to your liking. We look forward to welcoming you back in the near future for more pampering. Cordially, Violeta Valencia Social Media... More 

Athens, Greece
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

I stayed for 4 nights for a conference that was held in the hotel. The rooms were spacious and clean, but it seemed as they needed some renovation. All the people were very polite and they did what they could to make your stay pleasant. However, I was frustrated that WiFi was free only at the lobby and you had... More 

Helpful?
Thank Spyros K
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Spyros K, Thank you very much for your kind comments and for the praise given to our team! We thank you for your observations about our rooms, we are currently undergoing renovation - we are also looking into the internet and how we make it available to our guests. We apologize for any inconvenience while we make the improvements... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We stayed here for the week over Thanksgiving. I loved everything about this resort, and most days/nights we opted to stay in rather than head into town to eat. We hung out mostly at the Condo pool bar and David/Marco was our main server. They are both incredible, fast, patient and funny. We were a large, loud party and they... More 

Helpful?
1 Thank Alicia B
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Alicia B, Thank you for taking the time to share your experience at Sheraton Buganvilias. We are delighted to know that you enjoyed your stay, with a special emphasis on the friendliness of the entire staff. Your comments about our great food and good installations are well noted also. We do apologize for the inconvenience our renovation may have... More 

A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

I had a mixed experience at the Sheraton Buganvilias on 11/23/16-11/27/16. While the resort was lovely, our accommodations were not what we had reserved or expected. I am handicapped and had reserved a handicapped accessible room. When we arrived we were told that all of the accessible rooms were being refurbished and that we would have to use a non... More 

Helpful?
Thank A TripAdvisor Member
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Valuable Guest, Thank you for taking the time to share your thoughts with us. We are deeply sorry to hear about the inconveniences experienced during your stay. Your feedback is really important to us, we will be reviewing the matter with our team to ensure this incident is not repeated. We are happy to hear your stay was enjoyable... More 

Ukiah, California
2 reviews
Reviewed 6 days ago NEW

Isis and Alejandra were absolutely incredible! Kind, fun, and wonderful servers! Had a great time on our Thanksgiving vacation. The lobby bar staff was excellent and made the trip that much more enjoyable.

Helpful?
Thank Klsc1
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Klsc1, It was a pleasure to host you at Sheraton Buganviliast. Thank you for sharing your experience with us, we really appreciate it! We strive to offer the highest quality standards in our rooms, facilities, and restaurants and offering excellent service to our guests is our goal! It will be our pleasure to share your comments with Alejandra and... More 

Kelowna, Canada
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW via mobile

Great ocean views from the rooms and most of the property. Central location 10-15 minute walk on the beach to Malecon, 5 minute cab in to Puerto Vallarta centre/square. Nice rooms; clean, well furnished and roomy. Very comfortable bed and pillows. The outside area - pools, eating areas and beach area are very good. It is busy on the weekends... More 

Helpful?
4 Thank J M
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear J M, Thank you for taking the time to share your experience at the Sheraton Buganvilias Puerto Vallarta. We are delighted you enjoyed your most recent visit, and that our accommodations were to your liking. We are very proud of our beautiful hotel and are pleased that we have been able to make you feel at home during your... More 

Level Contributor
215 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

We are a Disney Vacation Club member. Traded to RCI to come to puerto vallarta. We are used to 5 star accommodations, this is maby 3.5. The rooms are dated and have repair issues. The bed is a cement slab with a mattress on top. No pull out beds. The kids had to sleep on the couches. Once again a... More 

Helpful?
2 Thank Randy F
Violeta V, Guest Relations Manager at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Randy F, Thank you for sharing your recent experience with us, we sincerely apologize for any inconvenience had. We appreciate your opinion and ensure you that we will take a look at the items mentioned. Our resort is currently undergoing upgrades in several areas which we hope are to the liking of our future guests. Your comments will be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM563 - RM1,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Resort And Convention Center
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#12 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
219 questions
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Atlanta, Georgia
over a year ago
Puerto Vallarta, Mexico

See all questions (219)

Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are better on the higher floors”
 of 5 bubbles Ruffles64, 1 Dec 2016 | Read review
“Ask for a room on the 20th floor, great ocean views!”
 of 5 bubbles aliciabA4382PM, 29 Nov 2016 | Read review
“Deluxe Ocean View”
 of 5 bubbles cindyfW1519JF, 22 Nov 2016 | Read review
“all rooms that can have ocean view”
 of 5 bubbles 354enzoa, 21 Nov 2016 | Read review
“Club floor rooms (top floors) are best - huge rooms, private jacuzzis, terraces, hammocks, and a great club with breakfast and light dinner.”
 of 5 bubbles cavalluccia, 18 Nov 2016 | Read review
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