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Sheraton Buganvilias Resort & Convention Center

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Boulevard Francisco Medina Ascencio No 999 Zona Hotelera las Glorias, Puerto Vallarta 48333 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3047)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Buganvilias Resort & Convention Center
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Sheraton Club Level at Sheraton Buganvilias Resort & Convention Center. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport, our resort in Puerto Vallarta, Mexico offers many opportnities to appreciate a peaceful afternoon stroll on renovated Malecon or enjoy easy travel on a business or leisure trip. Stay with us and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church. Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Children's playground
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Horseback riding
Tennis court
Aerobics
Entertainment staff
Table tennis
Walking tours
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
79Somewhat walkable
Grade: 79 out of 100
22Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
Boulevard Francisco Medina Ascencio No 999 Zona Hotelera las Glorias, Puerto Vallarta 48333 Mexico
Name/address in local language
Getting there
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5943Reviews487Q+A100Room tips
Traveller rating
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Popular mentions
Susan wrote a review 5 May
Chicago, Illinois1 contribution
I have been traveling to Puerto Vallarta for many years! The Sheraton Buganvilas is by far the best overall travel experience. ( And I stay here every year) First trip since Covid and it was worry free! The cleanliness is amazing, staff are like family! Very updated and large rooms. All amenities are superior especially the spa. You have two large pools and a wonder gym. Lulu the concierge is amazing with scheduling reservations and Covid return testing. Paola the reservation specialist will make sure that you get the perfect room! Club lounge employees are so accommodating and knowledgeable of anything Puerto Vallarta! Thanks again for another memorable stay.
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Date of stay: April 2021
Value
Cleanliness
Service
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Response from Rodolfo Pacheco, Director General at Sheraton Buganvilias Resort & Convention Center
Responded yesterday
Dear susansV7988HN, We would like to thank you for choosing our resort during the years. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with Lulú and Paola service. They have strived to deliver the most memorable experience to our valued guest. We highly appreciate your comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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Margarita C wrote a review 5 May
2 contributions
Totally enjoyed our winter vacation home. The service is beyond compare, food, bar, pool, cleaning and reception staff are all very friendly and helpful. We booked 4 extra rooms for next year. The service manager Guilermo Urtiaga is the nicest guy in Puerto Vallarta.
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Date of stay: November 2020
Rooms
Location
Service
Room Tip: Ocean view is the best!
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Response from Rodolfo Pacheco, Other at Sheraton Buganvilias Resort & Convention Center
Responded 2 days ago
Hi margaritacN915ON, We would like to thank you for choosing our resort as your host on your recent gateway to Puerto Vallarta. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was great, and that you were highly satisfied with our staff service. We have strived to deliver you the most memorable experience. We highly appreciate your comments here and have shared it with Guillermo. We look forward to have the pleasure of having you back home in the near future. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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T. D. wrote a review 5 May
United States1 contribution
Overall, this is a great low-cost place to stay. Pros: From the pool & workout room to the activities and beachfront, there are ample things to help one stay occupied during the day. And one of the most notable pros to this place is by far the people. Upstairs in the lounge, Efrain and Cande are among the great staff taking care of you. From suggestions for day trips to keeping you full with good food, they’ve got you covered! And downstairs at the front desk, Oscar and his coworkers will be able to take care of almost any request you may have. The food is what one would expect at such a place, filling with a mix of American & Mexican favorites. Additionally, the main reason I stay here as opposed to other options nearby in the Marriott family is the location - close enough to the center of the action! Cons: As with any place of this size, there are bound to be a few things that simply aren’t what one wishes they’re were. The Wi-Fi here doesn’t have the best of coverage, and when it is available, the speeds aren’t the greatest (even with the “high speed” option), so I can’t recommend this place for a place to do work if Wi-Fi is critical. Also, it may be a common problem in the area (I have no idea), but the water pressure and temperature when showering is all over the board; use caution when showering as the temp can skyrocket at any given moment. Lastly, perhaps they’ve had problems in the past, but it’s a hassle to have anyone on property who isn’t staying there, as we found out when two friends from a nearby hotel came by to join us for dinner. End result: I’ll be back when the weather cools down. :)
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Rodolfo Pacheco, Other at Sheraton Buganvilias Resort & Convention Center
Responded 2 days ago
Hi Camper31293407181, We would like to thank you for choosing our resort as your host on your recent gateway to Puerto Vallarta. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We apologize for any shortcomings in our end. The areas you have raised are under close revision with the Department Heads. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We sincerely hope we can have the honor of being your hosts again in not too distant future Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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Chris C wrote a review 2 May
St. Petersburg, Florida1 contribution
An awesome 10 days in paradise! A beautiful resort with an amazing staff that's dedicated to service and ensuring your needs and expectations are exceeded. We spent most days at main hotel pool and were astounded by the amazing pool side service that Mariano provided. He often arrived back to us with fresh refills of our favorite adult drinks just as we emptied our cups. We sought out to sit in his area every day. On Mariano's day off, his brother Gama also gave us excellent service. Javier was another great server. In the spa, we enjoyed the hydrotherapy (dry sauna, cold plunge, hot sauna, refreshing pool with different sprayers and jets). Mar and Maria gave amazing massages!! Do not miss Sunday brunch with unlimited champagne/mimosas and mariachi!! We went both Sundays we were there and it was a great time. Good food. And such great music by the professional mariachi band (at least 15 member band). As a Marriott Bonvoy Titanium member, I had access to the Sheraton Club Lounge. They served a very nice breakfast and hors d'oeuvres/desserts each day. Very attentive lounge attendants. All rooms are ocean view and have windows that open for a nice ocean breeze. It looked like there were a few suites available with balconies, but we were not afforded such an upgrade on this visit. Rooms are your typical Marriott/Sheraton room: very nice. Housekeeping did a great job each time we requested service. Room service was always fast and food arrived hot, fresh and delicious. There's a very nice convenience store on the resort property as well as a very nice (and affordable) gift shop. After four cancelled trips in the past year due to Covid, this was just what we needed. A true getaway. We did have one disappointment upon our arrival: the beach. Unfortunately, the resort only has a very small beach and it's very rocky terrain and rough sand. I'm so glad we got over our initial disappointment quickly and gave the resort a chance. It far exceeded our expectations. We will definitely be back!!!
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Date of stay: April 2021
Rooms
Location
Service
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Response from Rodolfo Pacheco, Other at Sheraton Buganvilias Resort & Convention Center
Responded 3 days ago
Hi Recompyle, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton Buganvilias. We are overjoyed to read that you’ve enjoyed your stay, specially the pool bar service, the Maiavé Spa service, the sunday brunch and the Sheraton club Lounge. We are delighted to know that you’ve enjoyed all the details we take pride in offering you. As are our regular practice, we’ve been happy to share your lovely remarks to Mariano and the rest of our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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Jim W wrote a review 1 May
Puerto Vallarta, Mexico85 contributions30 helpful votes
We stayed at the Club next to the hotel, but ate in the hotel restaurants many times, at one called La Villita. The staff there was very helpful and attentive, particularly waiters Orlando and Jesus. The training of the staff in the hotel, restaurant and must be exceptional because every one we passed smiled and made you feel welcome.
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Date of stay: April 2021
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Response from Rodolfo Pacheco, Other at Sheraton Buganvilias Resort & Convention Center
Responded 5 days ago
Hi 79JimW, Many thanks for taking the time to leave your kind words and observations following your recent stay with us. We are very happy to learn that your stay was a pleasant one, and that you were satisfied with our attentive service. As are our regular practice, we’ve been happy to share your lovely remarks to Orlando and Jesus who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Best regards, Rodolfo Pacheco General Manager Sheraton Buganvilias Resort & Convention Center
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PRICE RANGE
US$118 - US$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton buganvilias hotel puerto vallarta, sheraton buganvilias resort and convention center, sheraton puerto vallarta, puerto vallarta sheraton
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
473
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Frequently Asked Questions about Sheraton Buganvilias Resort & Convention Center
What are some of the property amenities at Sheraton Buganvilias Resort & Convention Center?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Buganvilias Resort & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Buganvilias Resort & Convention Center?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Buganvilias Resort & Convention Center?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Buganvilias Resort & Convention Center?
Conveniently located restaurants include Gaviotas, UMAI, and Nine Ninety 9.
Are there opportunities to exercise at Sheraton Buganvilias Resort & Convention Center?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Buganvilias Resort & Convention Center have an airport shuttle?
Yes, Sheraton Buganvilias Resort & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Buganvilias Resort & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Buganvilias Resort & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Buganvilias Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.