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Casa Velas

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Casa Velas
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1,490 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
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Reviewed 3 days ago NEW

We just got back to Oregon from a 7 day vacation at Casa Velas and are already missing the wonderful service and food at Casa Velas. Our room was beautifully appointed and clean and the beds and pillows were super comfy. We loved the pool with the cabanas and the swim up bar and the great service and staff (they...

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Helpful?
Thank Toni H
ManagerCVPV, Director General at Casa Velas, responded to this review

Toni, it was our great pleasure to have hosted you both for your mother/daughter luxury getaway. I am sure that you selected our elegant resort to relax in our refined ambiance and indulge yourselves with the refined abundance of delicacies that we continually provide. And what better setting to enjoy some personal family conversation and fun than Casa Velas and...

Fishers, Indiana
Reviewed 1 week ago

My wife and I travel frequently and use TripAdvisor almost exclusively for picking resorts and locations. This year we chose Casa Velas because of the great rating and reviews. This resort did not disappoint and was excellent! Its fairly small... definitely a boutique hotel with around 80 rooms. Extremely clean, amazing service, and the facility is top notch. Location is...

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Helpful?
Thank Brad R
ManagerCVPV, Director General at Casa Velas, responded to this review

Brad, we couldn´t be any happier knowing that we came out at the top of your list of all-inclusive resorts. We have worked very diligently and smartly to become TripAdvisor´s number one ranked all-inclusive in Puerto Vallarta, but to be at the top of your favorites is all the more satisfying. At Casa Velas, our goal was to create an...

Los Angeles, California
Reviewed 2 weeks ago via mobile

We cannot say enough nice things about our stay at Casa Velas. The hotel and the people working there are incredible!! The service is SUPERB. From Rafael who greeted us at the entrance and made us feel at home... to Jorge who showed us to our room and left us his extension number in case we had any questions... to...

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Helpful?
Thank castiljf
ManagerCVPV, Director General at Casa Velas, responded to this review

Firstly, I wish to thank you very much for investing in the time to visit us and ensuring yourselves that Casa Velas was the perfect setting for your once-in-a-lifetime cherished event. Apart from personally familiarizing yourselves with the feel of the property, our service, and cuisine, I think that it was important that you met with Laura, your wedding coordinator....

Noblesville, Indiana
Reviewed 2 weeks ago

We spent 3 wonderful nights at Casa Velas! Super short trip from the airport (less than 10 minutes)! Upon check in, we were greeted with friendly staff, a refreshing drink, and a complementary room upgrade (room with plunge pool). The room was nice and clean and bigger than I expected. The shower is HUGE! This is a smaller resort, not...

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Thank IndyMama21
ManagerCVPV, Director General at Casa Velas, responded to this review

It was our privilege to be chosen by you as the setting for your three-day get-away. As you are now aware, the convenience of arriving at the resort in such short time is a benefit that allows you added quality time in this paradise, as well as minimizing some of the stress that may be felt by traveling from afar....

Bakersfield, California
Reviewed 2 weeks ago

Yes, Casa Velas is beautiful and luxurious. The pool with the the swim-up bar has been incredibly fun. The restaurant Emiliano has a delicious, eclectic menu; check out the vegetarian menu even if you aren't vegetarian, yum! Elegant architecture, fresh flowers everywhere, spa, gym, and a gorgeous golf course, But, what really sets Casa Velas above the rest Is the...

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Thank annefrug
ManagerCVPV, Director General at Casa Velas, responded to this review

First of all, I would like to congratulate your daughter and son-in-law on their loving union. We appreciate that you chose our refined confines in which to celebrate their recently exchanged nuptials. I cannot thank you enough, Anne, for highlighting just a few of the stars that we are blessed to have working with us. Their warmly dedicated efforts transmit...

Iowa
Reviewed 2 weeks ago via mobile

We just returned from six days at casa velas. We needed a quiet, serene place as we had lost our son in august. It was the first time for my husband and he loved it.he had zero interest in a beach vacation but he will certainly come again after experiencing the level of care we received.The service is lovely, the...

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Thank MissCindyIowa
ManagerCVPV, Director General at Casa Velas, responded to this review

Thank you very much, Cindy, for thinking of Casa Velas as your serene place after the recent passing of your beloved son. It is only natural that you and your husband chose this refined, tranquil oasis in order to share some together time, and reminisce on everything that transpired before and during these tumultuous times. And it is our hope...

Eugene
Reviewed 2 weeks ago

You know a resort is great when people go back year after year... I meet many people this year who like me return to Casa Velas every year. One great couple from Nashville go 2 twice a year and have stayed 13 times!!

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Thank JR J
ManagerCVPV, Director General at Casa Velas, responded to this review

We are the fortunate ones, JR, for having such lovers of refined luxury with us for the past three years and counting. We are pleased that you found your vacation niche in our ambiance, product, and service. Your motivating words will only enhance our commitment to providing you and many other loyal guests an excellent vacation experience year after year....

Ouderkerk aan de Amstel, The Netherlands
Reviewed 2 weeks ago

Casa Velas is very luxurious small scale hotel (only 80 suites), with a very high level of personalized service. The fact that everything is included contributes to the relaxt atmosphere; the wine and dine experience is matching top cruise lines like Seabourn and Silversea. The hotel is surrounded by a golf course with beautiful gardens and a great group of...

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Thank fw600
ManagerCVPV, Director General at Casa Velas, responded to this review

After traveling all the way from Europe, we are so pleased to have made such a wonderful impression on you with our unique vacation option here in this beautiful region considered as a beach destination. To have selected Casa Velas, who`s main hotel complex is located on a golf course just two minutes from the ocean, means that you wanted...

Nanoose Bay, Canada
Reviewed 3 weeks ago

My wife and I just returned from two weeks at Casa Velas, and enjoyed it immensely. Great service, great food, and very helpful and friendly staff. Lots of little things to add to your stay... like cleaning your sunglasses by the pool, Food was excellent, with each night having a different multi course special. Steaks melted in your mouth and...

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Thank baron54
ManagerCVPV, Director General at Casa Velas, responded to this review

We are very pleased that you found in us the many refined details that helped make your stay a truly luxurious one. And although Casa Velas is a boutique hotel, the only hotel in Puerto Vallarta to form part of the Small Luxury Hotels of The World, we do provide ample splendor, whether you are at the resort complex or...

Denver, Colorado
Reviewed 3 weeks ago

What a lovely retreat! The rooms were quiet, private and impeccably kept. The staff were all actively devoted to ensuring each guest felt special and cared for. The food was incredible! The beach-side dinner was the highlight of our trip. Watching the sunset from the upper balcony while sipping champagne was so memorable!

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Thank krmcclellan
ManagerCVPV, Director General at Casa Velas, responded to this review

It was our pleasure to provide you such a refined and luxurious vacation here in Puerto Vallarta. Our goal is to generate within you a fulfilling sensation of refinement complemented with a warm and personalized service. It is our hope that you can make the time to break away from your day to day chores in Denver and allow us...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM2,024 - RM3,835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
116 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a plunge pool are the best!”
 of 5 bubbles , 25 Mar 2017 | Read review
“Request a room with a jacuzzi!! The marble showers are large and beautiful but I miss my bathtub!”
 of 5 bubbles annefrug, 12 Mar 2017 | Read review
“All the rooms are great, several have private Jacuzzis....”
 of 5 bubbles 186jrj, 11 Mar 2017 | Read review
“The facilities of the hotel are so great and the astmosphere is so quite, that next time we will choose for a less expensive suite.”
 of 5 bubbles fw600, 8 Mar 2017 | Read review
“Room 505 is an excellent room looking on to the golf course. Casita with our own pool and patio. Very private and beautiful.”
  • Room 505 at Casa Velas.
  • Room 505. Beautiful and serene. Peaceful sleeping.....
 of 5 bubbles debicita2016, 1 Mar 2017 | Read review
5 of 5