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    Sunscape Puerto Vallarta Resort & Spa

    Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
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    06/08/2017 07/08/2017
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    US$177US$253
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    Traveller (1054)
    Room & Suite (246)
    Pool & Beach (235)
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    Overview
    • Excellent44%
    • Very good29%
    • Average16%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sun club” (45 reviews)
    “da mario” (27 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sunscape Puerto Vallarta Resort & Spa
    Hotel deals
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,394)
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    There are newer reviews for Sunscape Puerto Vallarta Resort & Spa
    See the most recent reviews

    921 - 925 of 927 reviews

    Reviewed 4 January 2016

    Have had disappointing stays elsewhere before but never bad enough to write a review. Been travelling to PV since 1993 almost yearly and have stayed in the best and some of the not so good but this hotel ranks the worst. Booked 3 rooms and...More

    14  Thank kurt20152016
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mr. Kurt. The issues that you have mentioned here, practically all of them have been solved now. We apologize for what you experienced while you were staying with us. We are working very hard everyday to make our resort one of the best in...More

    Reviewed 3 January 2016

    We arrived just two days after the new Sunscape had opened. They weren't quite ready yet, but it was a great vacation for me and my two kids, ages 17 and 10. The view of the ocean and mountains from room 807 was incredible! The...More

    14  Thank Christy T
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mrs. Christy T. We would like to thank you for choosing our resort as your host on your last visit to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor....More

    Reviewed 2 January 2016

    The rooms were the normal hotel room with a safe in the room. The staff was amazing, very friendly and would do anything extra for you. The bartenders Miguel and Enrique were fabulous!!!!!! They kept the drinks coming, if we were at the pool or...More

    8  Thank carla t
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mrs. Carla T. Our staff is always happy to make your stay a wonderful experience. We sincerely look forward to welcome you back on a future occasion and provide you with the same, or even, a better exceptional quality and service that characterizes our...More

    Reviewed 1 January 2016

    The fact that this hotel is currently open while being renovated is deplorable. I will update this review and link to a website that includes the photographs of the comically poor facilities when we return home. If you are thinking of booking with this hotel,...More

    8  Thank Andrew N
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear guest. It is with regret that we read the comments about the issues you unfortunately experienced during your stay with us, and we hope you would accept our sincerest apologies. As you mentioned, during your stay we were doing renovations in several areas, we...More

    Reviewed 1 January 2016

    We have just returned from our stay at Sunscape Puerto Vallarta; December23-29. I have been posting on the open forum, but want this final review to be on the regular TA site. In total we had a great holiday at Sunscape. As many others have...More

    22  Thank SpringsGal_11
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear SpringsGal_11. We appreciate the time that you have invested on writing an overview of your stay with us. It was really nice from you to take the renovation “situation” with a really awesome philosophy, but mainly for being patience with some of the issues...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$168 - US$614 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Puerto Vallarta
    • #31 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, BookIt.com, Orbitz, Expedia, Booking.com, Hotwire, TripOnline SA, Travelocity, Cheap Tickets, getaroom.com, HotelQuickly and Cancelon so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Holiday Inn Puerto Vallarta Hotel Puerto Vallarta ,
    • Puerto Vallarta Holiday Inn ,
    • Holiday Inn Puerto Vallarta Mexico
    Add Photo Photos
    Traveller (1054)
    Room & Suite (246)
    Pool & Beach (235)
    Dining (198)
    Hotel & Grounds (676)
    Bathroom (18)
    Family and Play Areas (10)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Jen E
    22 July 2017|
    Answer Show all 4 answers
    Response from jamaical | Reviewed this property |
    I was there in January and it was perfect
    0
    Votes
    Jen E
    22 July 2017|
    Answer
    Response from casablueagave | Reviewed this property |
    Yes the pool is heated.
    0
    Votes
    Georgia L
    22 July 2017|
    Answer Show all 2 answers
    Response from bruce c | Reviewed this property |
    wifi only free in lobby and not very good at that.
    1
    Vote
    Room Tips
    "Awesome rooms overlooking the bay and ocean."
    Read review
    "Ocean view is worth it!"
    Read review
    "Wait for a management change before going."
    Read review
    "Ask the front desk for help! If the space permits I am sure they will help you. How you ask us what you get..."
    Read review
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