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03/09/2017 04/09/2017
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    Krystal Puerto Vallarta

    Av de los Garzas s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$158
    US$88
    SAVE US$70
    US$89
    US$158
    Traveller (833)
    Pool & Beach (257)
    Room & Suite (237)
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    Overview
    • Excellent22%
    • Very good29%
    • Average19%
    • Poor15%
    • Terrible15%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Krystal Puerto Vallarta
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    Marriott Puerto Vallarta Resort & Spa
    3,241 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Plaza Las Glorias
    1 review
    #114 of 124 hotels in Puerto Vallarta
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,872 reviews
    #21 of 124 hotels in Puerto Vallarta
     
    Villa del Palmar Beach Resort & Spa
    2,451 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,516)
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    1 - 5 of 806 reviews

    Reviewed 2 weeks ago via mobile

    it was horrible, we stayed 4 nights me and my parents, without explanation our room was changed into a villa (same price) and they describe it really nice so we agree, on the villa there weren't telephone, no wifi and the pool was really dirty...More

    Thank Aiko I
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 2 weeks ago
    Google Translation

    Apreciable Aiko I, Gracias por su reciente visita y por su tiempo en compartir sus comentarios acerca de su estadía....More

    Reviewed 3 weeks ago via mobile

    Big roaches in our rooms. Luckily we didnt see them right away. Very old place, only friendly staff there were the housekeeping staff. Beds were very hard and uncomfortable. We had to ask for washcloths and towels often. Wouldnt stay again.More

    Thank skeets1961
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 3 weeks ago

    Dear skeets1961, Thank you for your recent visit and for your time in sharing your comments about your stay. We regret and feel sorry for not having lived up to your expectations regarding the service, for we would have been grateful that during your stay...More

    Reviewed 3 weeks ago

    Did not stay in the hotel rooms but I was able to visit this resort for the day and spent the day on their beach and in their pools. very relaxing scenery, drinks were great and the dark corona on tap! winner! would consider staying...More

    Thank KRTravels62
    Response from Maribel M, Guest Relations Manager at Krystal Puerto VallartaResponded 3 weeks ago

    Dear KRTravels62, It is a pleasure to receive comments like yours! We celebrate that you have enjoyed a comfortable and well-attended stay. Each of the Staff is highly committed to our mission of offering fantastic vacations to our guests and it is very satisfying to...More

    Reviewed 5 weeks ago

    the check in was very late..i was waitting in the loby at least one hour and a half, the room smells bad, like wet, i understand that is difficult keep out that odor, beacuse is near the beach, but i dont like that. the staff...More

    Review collected in partnership with this hotel
    Thank oavila_7
    Response from Maribel M, Director de Relaciones Públicas at Krystal Puerto VallartaResponded 4 weeks ago

    Dear Ovalia_7, Thank you for your recent visit and for your time in sharing your comments about your stay. We regret not having lived up to your expectations. It is important to mention that our climate is completely humid and increases during the rainy season....More

    Reviewed 15 July 2017 via mobile

    We stayed here for couple of days here (7/11/17 to 7/14/17) lot of friendly people specially Rosario I think she was the person in charge at the buffet, food was very very very poor in quality, very limited in choices, same type of meats just...More

    Thank SergioChivo
    Response from Maribel M, Public Relations Manager at Krystal Puerto VallartaResponded 5 weeks ago

    Dear SergioChivo, Thank you for your recent visit and for your time in sharing your comments about your stay. We regret and feel sorry for not having lived up to your expectations regarding the service, for us it would have been grateful that during your...More

    Marriott Puerto Vallarta Resort & Spa
    3,241 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Plaza Las Glorias
    1 review
    #114 of 124 hotels in Puerto Vallarta
     
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,872 reviews
    #21 of 124 hotels in Puerto Vallarta
     
    Villa del Palmar Beach Resort & Spa
    2,451 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$89 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Top resorts Hotel in Puerto Vallarta
    • #42 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Hotels.com, TripOnline SA, Cancelon, Agoda, Hotwire, Cheap Tickets, Evoline ltd, HotelQuickly, getaroom.com and Travelocity so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Krystal Puerto Vallarta Hotel Puerto Vallarta ,
    • Nh Hotels Puerto Vallarta ,
    • Nh Krystal Puerto Vallarta ,
    • Krystal Vallarta ,
    • Nh Hotel Puerto Vallarta ,
    • Krystal Hotel Puerto Vallarta ,
    • Nh Krystal Vallarta ,
    • Krystal Resort Puerto Vallarta
    Add Photo Photos
    Traveller (833)
    Pool & Beach (257)
    Room & Suite (237)
    Dining (100)
    Hotel & Grounds (509)
    Bathroom (23)
    Family and Play Areas (7)
    Business Centre & Event Rooms (5)
    Nearby
    Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
    1,872 reviews
    .12 km away
     
    Marriott Puerto Vallarta Resort & Spa
    3,241 reviews
    2.04 km away
     
    Villa del Palmar Beach Resort & Spa
    2,451 reviews
    .93 km away
     
    Plaza Las Glorias
    1 reviews
    .00 km away
     
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    Ask a question
    Questions & Answers
    Jo R
    22 June 2017|
    AnswerShow all 4 answers
    Response from Alida L | Reviewed this property |
    We have stayed at the Krystal for 18 years, every year for 1 - 2 weeks. It would be about a 3 star resort. Accommodation is basic, food & drinks ok, location fantastic, staff wonderful. Our timeshare is now ended but that... More
    0
    Votes
    jalan77
    28 May 2017|
    Answer
    Response from jalan77 |
    Having your staff call my friend a hooker when she's an accountant (I've been to her work) was 1) none of their business if she was, 2) assuming a white person with a mexican going to a hotel is always a prostitute. 3... More
    0
    Votes
    Texan
    26 April 2017|
    AnswerShow all 13 answers
    Response from Maribel M | Property representative |
    Dear Texan, the restaurant is open for all guests is buffet and a la carte and even prodia leave any form of payment on arrival to be charged to your room.
    0
    Votes
    Google Translation
    Room Tips
    "Rooms with a sea view would be preferable"
    Read review
    "Facing the Ocean"
    Read review
    "Bungalow style room is close to the beach (pool) and restaurant, pleasant tropical environment- recommend."
    Read review
    "Many told us don't pay extra for an ocean view in the tower suites. You may pay it, and not get it."
    Read review
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