We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Krystal Puerto Vallarta

    Av de los Garzas s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$109
          US$94
          Great Deal
          US$109
          US$99
          Traveller (819)
          Pool & Beach (250)
          Room & Suite (237)
          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          #36 of 123 hotels in Puerto Vallarta
           
          Hotel Casa Dona Susana
          744 reviews
          #22 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          Overview
          • Excellent22%
          • Very good30%
          • Average19%
          • Poor15%
          • Terrible14%
          Travellers talk about
          “private pool” (21 reviews)
          “ocean view” (46 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.0 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          #36 of 123 hotels in Puerto Vallarta
           
          Hotel Casa Dona Susana
          744 reviews
          #22 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$94.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b3630e806ffd4b94a8e8c5d32aa77549", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155676,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32498299],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b3630e806ffd4b94a8e8c5d32aa77549","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":94,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":109,"lowestMetaPrice":94,"highestMetaPriceDisplay":109,"hotelName":"Krystal Puerto Vallarta","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIzNjMwZTgwNmZmZDRiOTRhOGU4YzVkMzJhYTc3NTQ5IiwiQUlLIjoiMWI2NzdjNWFhYzMyNGEwZmE5NDdlYjRhZjc4ODBhOTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$94", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76607361":"CancelonIB","32498299":"BookingCom","109277076":"HotelsCom2IB","103829912":"PricelineIB","78848954":"OrbitzEWS","79401376":"CheapTicketsEWS","54217719":"TravelocityEWS","34359281":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (1,487)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 1,487 reviews

          Reviewed 5 days ago

          The location was fine but that's the only good thing. Reception staff were unhelpful and extremely rude when we discovered we had been overcharged. It took an hour and a half of discussion (arguing) with various people to be refunded. They didn't realise we understood...More

          Thank Jo R
          Reviewed 1 week ago

          Infinity pool overlooking ocean is nice. Don't know about hotel rooms but the timeshare villas are nice and spacious with clean kitchens/living rooms and convenient individual pools for each villa. The bathrooms are older and the water was backing up. Food was average. The beach...More

          Thank katinSanDiego_CA
          Response from Maribel M, Public Relations Manager at Krystal Puerto VallartaResponded 1 week ago

          Dear KtinSandiego_CA, It is very nice to read comments like yours! Thank you for your visit and for sharing your experiences with us. We are glad that you have enjoyed a memorable stay. We hope to have the pleasure of welcoming you again in this...More

          Reviewed 1 week ago via mobile

          Provides a decent home base for the price. Buffet was fine. Very limited bar hours, dining venues, entertainment and room service though. Lovely beach for those who enjoy walks and some peace. Room was basic, but okay. The marina and market is close by. The...More

          Thank moonriverbc
          Response from Maribel M, Public Relations Manager at Krystal Puerto VallartaResponded 1 week ago

          Dear Moonriverbc, We thank you for taking the time to share your comments about your experience on your recent visit, as well as areas that were to your liking and also those that I can not assure you that your comments are very important. We...More

          Reviewed 2 weeks ago

          We have enjoyed one and two week all-inclusive vacations in several places in Mexico for over 20 years. Regrettably, it is the only one I have ever given a poor rating to based on the limited variety and poor quality food. This quaint resort is...More

          Thank Angela M
          Response from Maribel M, Public Relations Manager at Krystal Puerto VallartaResponded 2 weeks ago

          Dear Angela, Thank you for your recent visit and for sharing your comments about our resort. We regret your disappointment about our property, we strive to provide our guests with pleasurable holiday experiences. Clearly, this did not happen in your case and we regret not...More

          Reviewed 4 weeks ago

          We stayed at the Krystal for two weeks in Feb. The resort is dated with poor service. We informed the staff several times that the airconditioner in our room did not work at the front desk AND about the noise during the night from the...More

          1  Thank Thanksgiving2014
          Response from Maribel M, Public Relations Manager at Krystal Puerto VallartaResponded 4 weeks ago

          Dear Thanksgiving2014 ,Thank you very much for your recent visit. We regret that our service has not been to your liking. Thanks for your comments, they are very valuable to improve in all aspects. I hope it gives us a second chance to receive again...More

          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          #36 of 123 hotels in Puerto Vallarta
           
          Hotel Casa Dona Susana
          744 reviews
          #22 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Room Service
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$83 - US$204 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Top resorts Hotel in Puerto Vallarta
          • #40 On the Beach Hotel in Puerto Vallarta
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 402
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com, Expedia, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, HotelQuickly and HRS so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Jalisco >
          • Puerto Vallarta
          • Also Known As
          • Krystal Puerto Vallarta Hotel Puerto Vallarta ,
          • Nh Hotels Puerto Vallarta ,
          • Nh Krystal Puerto Vallarta ,
          • Krystal Vallarta ,
          • Nh Hotel Puerto Vallarta ,
          • Krystal Hotel Puerto Vallarta ,
          • Nh Krystal Vallarta ,
          • Krystal Resort Puerto Vallarta
          Add Photo Photos
          Traveller (819)
          Pool & Beach (250)
          Room & Suite (237)
          Dining (100)
          Hotel & Grounds (502)
          Bathroom (23)
          Business Centre & Event Rooms (5)
          Family and Play Areas (4)
          Nearby
          Los Tules Resort
          495 reviews
          .25 km away
           
          Crown Paradise Golden Resort Puerto Vallarta
          2,301 reviews
          .17 km away
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          .16 km away
           
          Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
          1,766 reviews
          .12 km away
           
          Nearby Restaurants
          Asador La Vaca Argentina
          502 reviews
          .78 km away
          La Dolce Pizzeria
          109 reviews
          .74 km away
          El Oasis del Holi
          108 reviews
          .69 km away
          De Santos
          197 reviews
          .42 km away
          Nearby Attractions
          Marina Vallarta
          1,312 reviews
          .51 km away
          Canopy Bay
          30 reviews
          .38 km away
          Liverpool
          22 reviews
          .42 km away
          La Isla
          19 reviews
          .71 km away
          Questions & AnswersAsk a question
          Jo R
          I would advise no one stay at this hotel. Just horrendous in every way. Has nothing do do with an authentic Mexican experience.
          22 June 2017|
          Answer Show all 2 answers
          Response from Lora T | Reviewed this property |
          I would never go back there either. The staff was great, the food was plain and boring, the drinks watered down, the room very basic and the pool area crowded and noisy. The only thing it had going for it was the view. If... More
          0
          Votes
          jalan77
          I am still in the city till June 17th. If you want to can make it up to me before I go. for my flight and room was $900 US...now I look online and you guys want $1200US for the week without a flight? I'd give you $200 Canadian for the week of June 10-17 MAX if you need to fill a room and hope to get a better review. Thats what I think this hotel is worth without all inclusive. Only good thing you had going for you was Rodrigo the waiter.
          28 May 2017|
          Answer
          Response from jalan77 |
          Having your staff call my friend a hooker when she's an accountant (I've been to her work) was 1) none of their business if she was, 2) assuming a white person with a mexican going to a hotel is always a prostitute. 3... More
          0
          Votes
          Texan
          Do you know if you can eat at the resort if you are not doing All Inclusive?
          26 April 2017|
          Answer Show all 13 answers
          Response from Maribel M | Property representative |
          Dear Texan, the restaurant is open for all guests is buffet and a la carte and even prodia leave any form of payment on arrival to be charged to your room.
          0
          Votes
          Google Translation
          Room Tips
          "Rooms with a sea view would be preferable"
          Read review
          "Facing the Ocean"
          Read review
          "Bungalow style room is close to the beach (pool) and restaurant, pleasant tropical environment- recommend."
          Read review
          "Many told us don't pay extra for an ocean view in the tower suites. You may pay it, and not get it."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing