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28/01/2018 29/01/2018
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    Puerto de Luna Pet Friendly and Family Suites

    Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300, Mexico
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    28/01/2018 29/01/2018
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     3 people are viewing this hotel
    US$82
    US$52
    SAVE US$30
    US$82
    US$52
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    US$82
    Traveller (69)
    Room & Suite (23)
    Pool & Beach (14)
    Overview
    • Excellent29%
    • Very good36%
    • Average15%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (219)
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    1 - 5 of 90 reviews

    Reviewed 1 November 2017

    I gave Puerto de Luna a 5 rating, not because it's the best or most luxurious hotel I've ever stayed at, but because of a combination of things that met my needs and wants. The staff, and in particular the young woman that was working...More

    5  Thank ronworf911
    Reviewed 20 April 2017 via mobile

    We enjoyed our stay here. The superior suite was large, including 2 bathrooms, a full (but meagerly equipped) kitchen, and comfortable king-size bed. Many of the desk staff had limited English, which confounded a problem with the door key being difficult to use. We would...More

    1  Thank AdlaiJN
    Response from Puerto D, Concierge at Puerto de Luna Pet Friendly and Family SuitesResponded 21 April 2017

    Dear Adlaijn, We are glad to know you enjoyed your stay at Puerto de Luna Pet Friendly & Family Suites these past vacations due to the coverage of your needss and it's comfort. It is always our objetive to make those who trust their vacations...More

    Reviewed 1 April 2017

    We loved the location, the pool, and the magnificent gardens. Staff was professional, helpful. We had a superior suite with full kitchen, Unit was roomy, good actually units, good WiFi, a very pleasant experience overall.More

    Review collected in partnership with this hotel
    1  Thank garybM459UG
    Response from Puerto D, Concierge at Puerto de Luna Pet Friendly and Family SuitesResponded 4 April 2017

    Very dear Gary, We love to know we could reach your expectations and impress you and your loyal friend with our gardens and grounds. Thank you so much for taking the time to give us a feedback about all the details that pleased your stay...More

    Reviewed 16 March 2017

    A year ago, we nearly had to sleep on the streets of Puerto Vallarta when our flight was cancelled and we were unable to find a hotel that would take us and a puppy we were bringing back to the U.S. We were turned away...More

    1  Thank MAinIA2014
    Response from Puerto D, Concierge at Puerto de Luna Pet Friendly and Family SuitesResponded 30 March 2017

    Very dear MAinIA2014, It was a huge pleasure to receive a couple of wonderful guests like you and introducing you this concept we have happily stablished in our hotel and the sorrounding area, allowing travelers that -just like us- love their pets and need a...More

    Reviewed 10 March 2017 via mobile

    This was our second stay. On check out they charged us 100 pesos $6 for a mark on a towel we didn't use. We had no proof it even came from our room! There was no manager on duty to discuss this with and we...More

    1  Thank archietess
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    Details
    • Price range
    • US$46 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Kitchenette ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Puerto de Luna Pet Friendly and Family Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Puerto De Luna All Hotel Puerto Vallarta ,
    • Puerto De Luna Hotel ,
    • Puerto De Luna Vallarta
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    Traveller (69)
    Room & Suite (23)
    Pool & Beach (14)
    Dining (4)
    Hotel & Grounds (52)
    Family and Play Areas (6)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    Shirly P
    29 July 2017|
    AnswerShow all 3 answers
    Response from MAinIA2014 | Reviewed this property |
    Can't help you with this. We always stay in the cheapest rooms they have. They do have "suites," which appeared to be adjoining rooms. This is not an elegant luxury hotel. But it is a perfectly fine hotel where you can... More
    2
    Votes
    geraldinealfaro
    8 March 2017|
    AnswerShow all 2 answers
    Response from Puerto D | Property representative |
    Hi, Geraldine, The cost for one pet is 190 pesos per night or in case you bring two pets it's 250 pesos per night. Regards! Luis Peña Concierge
    2
    Votes
    Google Translation
    Room Tips
    "If climbing steps is a problem, request a room on a lower floor."
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    "Get a superior suite, book early"
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    "Get an upgrade to a bigger room"
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    "avoid a balcony by the restaurant, the chairs scrape across the floor from 7:30am to noon."
    Read review
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