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Puerto de Luna Pet Friendly and Family Suites

Orbitz.comUS$40*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$43*
US$40*
US$43*
US$40*
US$43*
US$40*
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Puerto de Luna Pet Friendly and Family Suites
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205 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Columbus, Ohio
Reviewed 20 April 2017 via mobile

We enjoyed our stay here. The superior suite was large, including 2 bathrooms, a full (but meagerly equipped) kitchen, and comfortable king-size bed. Many of the desk staff had limited English, which confounded a problem with the door key being difficult to use. We would consider staying here again.!

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Helpful?
Thank AdlaiJN
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Adlaijn, We are glad to know you enjoyed your stay at Puerto de Luna Pet Friendly & Family Suites these past vacations due to the coverage of your needss and it's comfort. It is always our objetive to make those who trust their vacations in our hands go back home with a nice taste in their mouth. Regarding the...

Ucluelet
Reviewed 1 April 2017

We loved the location, the pool, and the magnificent gardens. Staff was professional, helpful. We had a superior suite with full kitchen, Unit was roomy, good actually units, good WiFi, a very pleasant experience overall.

Review collected in partnership with this hotel
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Helpful?
Thank garybM459UG
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Gary, We love to know we could reach your expectations and impress you and your loyal friend with our gardens and grounds. Thank you so much for taking the time to give us a feedback about all the details that pleased your stay in Puerto de Luna, it will be a pleasure to be your host once again....

Des Moines, Iowa
Reviewed 16 March 2017

A year ago, we nearly had to sleep on the streets of Puerto Vallarta when our flight was cancelled and we were unable to find a hotel that would take us and a puppy we were bringing back to the U.S. We were turned away from one hotel after another. Finally, with the help of a cab driver and a...

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Helpful?
Thank MAinIA2014
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear MAinIA2014, It was a huge pleasure to receive a couple of wonderful guests like you and introducing you this concept we have happily stablished in our hotel and the sorrounding area, allowing travelers that -just like us- love their pets and need a nice place to stay or enjoy some vacations accompanied by their most loyal friend or...

Sunderland, Canada
Reviewed 10 March 2017 via mobile

This was our second stay. On check out they charged us 100 pesos $6 for a mark on a towel we didn't use. We had no proof it even came from our room! There was no manager on duty to discuss this with and we were extremely embarrassed in front of a lobby full of people We have travelled extensively...

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Helpful?
Thank archietess
Lillooet, Canada
Reviewed 1 March 2017

The standard hotel room have stair access only, no fridge, no coffee maker, 1 chair with a small table and no usable balcony. The superior suites are differently equipped and have a balcony, therefore look at them first! The pool is quite nice, but it needs some repair and some help of solar heat. Lounges and comfy chairs are too...

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Helpful?
1Thank unretired
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Unretired, We enjoyed to be your host these past month and helped you with everything you needed. We do all we can to please our guest and provide a nice experience and great memories. Thank you so much for your wonderful and objective comments about Puerto de Luna Pet Friendly & Family Suites and all the details to...

Reviewed 18 February 2017 via mobile

My husband and I stayed here January and February 2017 ... wonderful location re restaurants, shopping, etc. Staff are extremely responsive. Taxis are always everywhere you want to go! We're back again January and February 2018!

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Helpful?
Thank Davydarling
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Davydarling, Thank you so much for this wonderful review of Puerto de Luna Pet Friendly & Family Suites. We can tell by your comments that we gave a nice and warm stay, whice makes us happy as you trusted your vacations in our hands. We are excited to know you'll be back next year, we'll be here waiting...

Reviewed 16 February 2017 via mobile

This hotel complex was a lovely experience for us especially coming from only all-inclusive resort experience only from previous vacations. While this hotel is older and therefore expectedly dated, the facility is extremely well taken care of, clean and huge bonus pet friendly. Of note: The hotel only serves breakfast until 12:30pm but it is within walking distance of several...

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Helpful?
1Thank howescl
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Very dear Howescl, It's been and will always be a huge pleasure to receive you in your home in town, Puerto de Luna. We appreciate all your comments and the fact of pointing our friendly attitude and our disposition to help you with everything you need. We love to know that our guests get along with our Pet Friendly concept...

Reviewed 1 February 2017 via mobile

Pros: Staff are very friendly, accomodating, responsive and professional. It was quiet when we were there. Common areas were presentable and clean. Clientele when we were there were mostly older and quiet. It's a combo property of a hotel building and owner occupied condos. Pool area was decent. Cons: The room we had was horrible. Toilets resting on floor (not...

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Helpful?
1Thank Lyle M
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Lyle M, Thanks for pointing the disposition, attitude and kindness of our stuff, we were happy to have you in home during your last vacations. We are glad to know you got delighted by our grounds, location, service and the atmosphere of relaxation that has distinguished Puerto de Luna Pet Friendly and Family Suites. We are sorry to know...

Reviewed 23 January 2017

This hotel is slightly off the coast line (5 mins walk to the beach) and does not have a view in any direction. However, it is cheap and with easy access to the main road to airport and city (taxi distance). Taxi is cheap and easy to get. There's a food market right outside the gates and the hotel has...

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Helpful?
1Thank Mortenhoegh
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Dear Mortenhoegh, We appreciate your commments immensely, as these mention all the benefits and the spell that our hotel offers to everyone who stays with us. We are glad to know that we satisfied your needs during your last trip to Puerto Vallarta, and we want to put ourselves at your disposition once again. Sincerely, Luis Peña Concierge

Puerto Rico
Reviewed 22 January 2017

This hotel was a poor value for the money.At night room was load and noisy...on two nights we could here people in room next to us making love. Booked for eight nights and only stayed for five of them.Hotel would not refund unused nights even with many nights advanced notice.Only stayed the five nights because we had to wait for...

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Helpful?
1Thank crogers1of3

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will maximize all of our guests' joy of living this Mexican paradise. ... more   less 

Additional Information about Puerto de Luna Pet Friendly and Family Suites

Address: Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: RM155 - RM348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto de Luna Pet Friendly and Family Suites 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Puerto De Luna All Hotel Puerto Vallarta
Puerto De Luna Hotel
Puerto De Luna Vallarta
Hotel Style:
#7 Best Value Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Puerto de Luna Pet Friendly and Family Suites staff and other travellers.
12 questions
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Questions? Get answers from Puerto de Luna Pet Friendly and Family Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If climbing steps is a problem, request a room on a lower floor.”
MAinIA2014, 15 Mar 2017 | Read review
“Get a superior suite, book early”
unretired, 1 Mar 2017 | Read review
“Get an upgrade to a bigger room”
Mortenhoegh, 22 Jan 2017 | Read review
“avoid a balcony by the restaurant, the chairs scrape across the floor from 7:30am to noon.”
Cynhoff, 2 Jan 2017 | Read review
“Jr. Suites are available with a kitchenette.”
CustomerTB, 31 Dec 2016 | Read review
5 of 5
Orbitz.com
US$40* /night
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Prices are for 1 room, 2 adults
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