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Recently stayed here for a week. the 4 of us had 2 suites (in the timeshare Club side of the property). Suite was wonderful with a separate living/dining room with kitchenette, bedroom and wrap around balcony. Wish the safe door opened the other way (was...More
We stayed here for a week and it was fine. We had booked a 2 bedroom suite with balcony. I had emailed before leaving just to get confirmation of room type, whether upgraded and balcony. Not upgraded but with balcony, 2nd floor, 2 bedroom confirmed....More
Response from gulympg, Director de Relaciones con Clientes at Buganvilias Vacation ClubResponded 5 days ago
Thank you for sharing your experience in Buganvilias resort Vacation Club, I want to comment about our units, in fact the suite 1869 - 1870 is a suite which has not been remodeled 100% as it is the case of some of our...More
I've been on dozens of beach vacations on all sides of Mexico, the Caribbean, etc, at many varying levels of price and luxury options, and this was easily the worst hotel I've stayed at. Puerto Vallarta itself is lovely. Great people, great food, and experiences...More
Response from gulympg, Director de Relaciones con Clientes at Buganvilias Vacation ClubResponded 2 weeks ago
Thank you very much for commenting on tripadvisor, all your comments will be transmitted to all departments involved.
We will take into account each of the points mentioned here and we hope in the future we can serve you as you deserve.
When I booked the room, through HSI, I thought it was a great deal for me and my family... What would you have on mind when you book for a Presidential Room...???
Despite the fact of seeing photos in the hotel web and checking the...More
Thank Juan Pablo R
Response from gulympg, Director de Relaciones con Clientes at Buganvilias Vacation ClubResponded 3 weeks ago
Dear Juan Pablo R,
Thank you for your comment on tripadvisor, I am very sorry for your bad experience with Buganvilias, your comments will be turned to the departments involved, waiting for us to be able to serve you better in the future, we are...More
You will be invited to an "information session" or "breakfast" and offered gifts. Don't make the mistake we made. What was represented and what we were told at the time of purchase, is not the case when you actually go to use it. If it...More
Thank Tim E
Response from gulympg, Director de Relaciones con Clientes at Buganvilias Vacation ClubResponded 4 weeks ago
Dear Tim E,
Thank you for taking the time to comment on tripadvisor. Your comments will be directed to the corresponding department.
Guillermo Urtiaga Lopez
Member Services Manager
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$110 - US$374 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Romantic Hotel in Puerto Vallarta
#23 Top resorts Hotel in Puerto Vallarta
#24 Luxury Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#41 On the Beach Hotel in Puerto Vallarta
Non-Smoking Rooms ,
Number of rooms
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Avoid the timeshare. We have been time owners for over 35 years and this is the slickest and most deceptive one we have ever been to. It is not what they say, but what they neglect to say. All their time is "prime" so as a... More
Avoid the timeshare. We have been time owners for over 35 years and this is the slickest and most deceptive one we have ever been to. It is not what they say, but what they neglect to say. All their time is "prime" so as a timeshare owner you think you know what that means. Oh no. They also have super prime and holiday seasons. Their version of "prime" is really off season.
Want to sell in the future? They charge a 5 times maintenance fee just to transfer an ownership. No mention of that up front. They try to sell you on their exchange company making all sorts of claims, that later, the exchange company cannot honor, because, after all, they were not there and the promises were made by another person who does not work for them.
Great place to exchange to, just do not be taken in by very devious promises.